I’ve had brilliant experiences with the Carlisle HMV, both in store and with Funko Pop pre-orders. The staff are always welcoming, helpful, and really know their stuff. Every time I’ve visited,... See more
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Location
Switch locationUnit 12, The Lanes, CA3 8NT Carlisle, GB
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HMV Carlisle are consistently efficient and friendly. It’s a pleasure to click and collect from there and have a browse at the same time. The online system works beautifully too. HMV are a pleasure to... See more
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Excellent service once again from HMV Carlisle, friendly and chatty staff.
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Knowledge from the staff was amazing. Genuine interest in my love for music. Had conversation about how music of all genres can stir up memories especially of your teenage years. Ten out of ten.
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Company details
About hmv (UK) - Carlisle
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 12, The Lanes, CA3 8NT, Carlisle, United Kingdom
4.8
Excellent
138 reviews
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Reply from hmv (UK) - Carlisle
Hi Jeff
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Knowledge from the staff was amazing.
Knowledge from the staff was amazing.
Genuine interest in my love for music. Had conversation about how music of all genres can stir up memories especially of your teenage years. Ten out of ten.
April 28, 2024
Reply from hmv (UK) - Carlisle
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Carlisle
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The friendlyness of the staff and their…
The friendlyness of the staff and their willingness to help.
April 5, 2024
Reply from hmv (UK) - Carlisle
Hi Edmund
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Have always had a good experience…
Have always had a good experience within the Carlisle store, wide range of vinyl and knowledgeable staff
April 5, 2024
Reply from hmv (UK) - Carlisle
Hi david
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member was polite and very…
The staff member was polite and very helpful. Ordered item for me and it was delivered within mentioned time. Very pleased with service.
March 27, 2024
Reply from hmv (UK) - Carlisle
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My experience with HMV was very good I…
My experience with HMV was very good I also thought the new Ariana grande album was brilliant a great place to shop.
March 24, 2024
Reply from hmv (UK) - Carlisle
Hi MR
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Item came quickly
Item came quickly. Great communications keeping me up to date with the process.
March 9, 2024
Reply from hmv (UK) - Carlisle
Hi Mr Hobbs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Carlilse
Staff helpfull, informative and interesting. Always a good experiance visitng the store particularly when something is 'out of stock'
March 4, 2024
Reply from hmv (UK) - Carlisle
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good experience
I was able to find a CD which I had been looking for but was out of stock everywhere else. Price was good and click and collect worked well.
March 3, 2024
Reply from hmv (UK) - Carlisle
Hi Jenny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
February 17, 2024
Reply from hmv (UK) - Carlisle
Hi,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff very helpful and knowledgeable
Staff very helpful and knowledgeable
Fast delivery
January 11, 2024
Reply from hmv (UK) - Carlisle
Hi Tom,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I received exceptional customer service…
I received exceptional customer service at the HMV Store in Carlisle. Highly recommend this store to everyone. 10 out of 10
January 3, 2024
Reply from hmv (UK) - Carlisle
Hi Jessica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect
Bought online. Came into shop quickly. Staff member friendly and efficient.
December 25, 2023
Reply from hmv (UK) - Carlisle
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy with quick delivery
December 21, 2023
Reply from hmv (UK) - Carlisle
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Despatching to the local HMV store was…
Despatching to the local HMV store was very efficient and collection was very easy,
December 22, 2023
Reply from hmv (UK) - Carlisle
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great to have a hmv store in carlise to…
Great to have a hmv store in carlise to browse stock, speak to staff, enjoy the live bands and lap up the christmas spirit
December 16, 2023
Reply from hmv (UK) - Carlisle
Hi Jane
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Carlisle store!
Our colleagues work hard to offer our customers the best shopping experience in our stores, merry christmas and we hope to see you again soon :-)
Staff very helpful
Staff very helpful. Good selection of dvds, cds, vinyl and merchandise.
December 18, 2023
Reply from hmv (UK) - Carlisle
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivered on time & information…
Delivered on time & information provided was adequate & correct
December 16, 2023
Reply from hmv (UK) - Carlisle
Hi Jon
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered in local store (Carlisle)…
Ordered in local store (Carlisle) helpful and friendly staff in store. Quick delivery of in stock item, still awaiting delivery of preorder which I have been notified will be despatched to me on the issue date. Great will get for Christmas.
December 14, 2023
Reply from hmv (UK) - Carlisle
Hi Mrs Cowing
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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