We called into HMV today at the Xscape near Wakefield. The young lad who served us was unusual in this day & age in that he was extremely helpful & friendly. Other stores we went into the shop assista... See more
Company replied
Location
Switch locationUnit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR Castleford, GB
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See what reviewers are saying
The vinyl I wanted was not on stock the guy behind the counter was very helpful and ordered the what I wanted I told him I was not local so he helped me arrange for home delivery. Two days after I a... See more
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The gentleman (Marcus according to the receipt)who served me made sure I understood the whole process (never ordered in shop for a home delivery before , im old school and like to buy there and then i... See more
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The album l ordered online was a bad pressing, a manufacturing fault. Rather then have the hassle of mailing it back, I could take it to my local HMV store. This was hassle free and not a problem at a... See more
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Company details
About hmv (UK) - Castleford
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, United Kingdom
4.8
Excellent
154 reviews
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Reply from hmv (UK) - Castleford
Hi Anonymous
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy and efficient process…
Ordered a dvd online which was very easy , had it delivered to a local hmv which made my life easier and was delivered in just a few days
November 24, 2024
Reply from hmv (UK) - Castleford
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Castleford
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Smooth order and delivery of cd
I ordered and received my product easily with helpful staff and within the time frame quoted. I can'r rate the product yet as it is a Christmas present
November 17, 2024
Reply from hmv (UK) - Castleford
Hi Karen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered online easily
Ordered online easily. Still a HMV store local to me so easy to collect. The staff are always friendly upon collection
November 17, 2024
Reply from hmv (UK) - Castleford
Hi Lyndsey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
We went looking for the DVD Father of…
We went looking for the DVD Father of the bride 1 and 2 at HMV at Junction 32 Freeport. The staff said that they didn't have it in but where willing to order it and have it delivered to our home, it arrived a couple of days later. The staff were friendly and just great. Thank you.
November 13, 2024
Reply from hmv (UK) - Castleford
Hi JOHN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order arrived as per timeline
Order arrived as per timeline
Staff friendly, would definitely use again
November 10, 2024
Helpful knowledgeable staff
November 9, 2024
Reply from hmv (UK) - Castleford
Hi Nicholas,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Castleford
Hi Jazzy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent staff
October 26, 2024
Reply from hmv (UK) - Castleford
Hi Richard,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Castleford
Hi Kevin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Colleagues were kind and helpful and…
Colleagues were kind and helpful and knew their stuff
October 21, 2024
Reply from hmv (UK) - Castleford
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Ordered via the website for collection at the store. Easy and straight forward.
October 17, 2024
Reply from hmv (UK) - Castleford
Hi Filip,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Been in this store twice in the last 2…
Been in this store twice in the last 2 week to make purchases and to pick up an order the staff where friendly knowledgeable and helpful especially Paul in finding and locating certain films I could not find myself a credit to the company keep it up lads well done 👏
October 8, 2024
Reply from hmv (UK) - Castleford
Hello Mark,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The shopping experience went as…
The shopping experience went as expected with no trauma.
September 18, 2024
Reply from hmv (UK) - Castleford
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
Helpful staff. Ordering process easy and stress free. Delivery efficient and timely
August 23, 2024
Reply from hmv (UK) - Castleford
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I asked for what I couldn't find and…
I asked for what I couldn't find and was taken right to what I wanted
August 20, 2024
Reply from hmv (UK) - Castleford
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent price and service.
August 19, 2024
Reply from hmv (UK) - Castleford
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Order of poster book
Item was delivered when the order said it would appear.
The condition of the item was good and well protected in packaging, not damaged, which I was concerned about since it was a poster book.
July 22, 2024
Reply from hmv (UK) - Castleford
Hi Clare
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Review of Freeport shop in Castleford.
They are always friendly and helpful. If they don't have a product in they will order it.
July 24, 2024
Reply from hmv (UK) - Castleford
Hi joanne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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