I wanted to thank you to a lovely retailer who works in Cheltenham HMV her name is Snow , wonderful service , so friendly and helpful. Witnessed her being verbally abused by another customer she hand... See more
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Location
Switch location28-29 Regent Arcade, GL50 1JZ Cheltenham, GB
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Super helpful and friendly! Was looking for something that was released a few days before and asked about it to the helpful goth-rocker working there. They didn't have what I was looking for in store... See more
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Received email telling me my item was dispatched 28/11. By 10/12 still no sign of in store arrival. No further communication. Can't find a way to easily query or chase up order. After receiving th... See more
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Daugther has been trying to source more k pop albums without paying high import fees/postage. She has finally found HMW that offer that and they will deliver as soon as the album is released if not in... See more
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Company details
About hmv (UK) - Cheltenham
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
28-29 Regent Arcade, GL50 1JZ, Cheltenham, United Kingdom
4.8
Excellent
279 reviews
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Ps5 game arrived it quick time the…
Ps5 game arrived it quick time the staff where ver accommodating too
December 24, 2023
Reply from hmv (UK) - Cheltenham
Hi Darren,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Tried and Trusted
It's that time of year when mail begins to go missing especially packages that so obviously contain cd's so I'm always a little concerned,however my order arrived promptly as is HMV's style.Reccomend dealing with them.I always visit in-store when I visit the nearest one to where I live,always buy something too!
December 15, 2023
Reply from hmv (UK) - Cheltenham
Hi Richard
Thanks for your review, we love seeing 5 stars and happy customers!
See you soon in hmv Cheltenham and have a very merry christmas.
Quick and efficient service has always…
Quick and efficient service has always thank u hmv
December 18, 2023
Reply from hmv (UK) - Cheltenham
All our thanks goes to you for your 5 star review and for shopping with us at hmv!
Everything was delivered quickly and…
Everything was delivered quickly and there was no damage or problems with delivery.
December 18, 2023
Reply from hmv (UK) - Cheltenham
Exactly how it should be done Kian, thanks for your review and merry christmas!
Excellent service again
Excellent service again. The product was in stock, easily ordered and promptly delivered in store. Many thanks 😊
December 12, 2023
Reply from hmv (UK) - Cheltenham
Hi Julia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly helpful staff in store on…
Friendly helpful staff in store on collection of my order. Order was processed smoothly.
December 12, 2023
Reply from hmv (UK) - Cheltenham
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pretty Woman DVD
Just asked assistant if they had Pretty Woman dvd in store, he looked for me, they didn’t have it , but he promptly said l can order it for you, brilliant service, thank you HMV ☺️
December 16, 2023
Reply from hmv (UK) - Cheltenham
Hello Mary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Kind regards
Reply from hmv (UK) - Cheltenham
Hi eddie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very satisfied with HMV ordering…
Very satisfied with HMV ordering headphones for my grandsons Christmas gift, kept me updated by e-mail and when parcel was ready for collection, well done to all
December 14, 2023
Reply from hmv (UK) - Cheltenham
Hi Mrs Mccarrick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very Friendly Staff and very Helpful. 🙂
Very friendly staff and very helpful too. I was very happy with the service I got in HMV Cheltenham. From Kirsty . 🙂
December 4, 2023
Reply from hmv (UK) - Cheltenham
Hi Kirsty
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff are always great
December 11, 2023
Reply from hmv (UK) - Cheltenham
Hi Jair,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything went according to plan
December 6, 2023
Reply from hmv (UK) - Cheltenham
Hi Gordon
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Cheltenham
Hi reg
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Helpful staff in Cheltenham store
December 2, 2023
Reply from hmv (UK) - Cheltenham
Hello,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Cheltenham
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great as it has always been
Daugther has been trying to source more k pop albums without paying high import fees/postage. She has finally found HMW that offer that and they will deliver as soon as the album is released if not in store. Staff were helpful in store when she was asking about stock and delivery. Lovely to see the next generation loving this store/company and enjoying the tangible music experience
November 10, 2023
Reply from hmv (UK) - Cheltenham
Hello Jennifer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Thrilled with my fabulous album by the…
Thrilled with my fabulous album by the fantastic Johnny Marr, great cobalt blue colour vinyl
November 8, 2023
Reply from hmv (UK) - Cheltenham
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Cheltenham
Hi Lucy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great value and service
November 1, 2023
Reply from hmv (UK) - Cheltenham
Hi Vyvian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Superb in shop service in Cheltenham…
Superb in shop service in Cheltenham branch plus my dvd wasn’t in stock but the staff ordered it for me and 2 days later it arrived at the home address. Great customer service
October 30, 2023
Reply from hmv (UK) - Cheltenham
Hi simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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