Super helpful and friendly! Was looking for something that was released a few days before and asked about it to the helpful goth-rocker working there. They didn't have what I was looking for in store... See more
Company replied
Location
Switch location28-29 Regent Arcade, GL50 1JZ Cheltenham, GB
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See what reviewers are saying
I try if at all possible to resist the likes of Amazon (not always successfully) and shop locally supporting local businesses in my town. I also like to see and touch the items I wish to purchase. On... See more
Company replied
Received email telling me my item was dispatched 28/11. By 10/12 still no sign of in store arrival. No further communication. Can't find a way to easily query or chase up order. After receiving th... See more
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Daugther has been trying to source more k pop albums without paying high import fees/postage. She has finally found HMW that offer that and they will deliver as soon as the album is released if not in... See more
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Company details
About hmv (UK) - Cheltenham
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
28-29 Regent Arcade, GL50 1JZ, Cheltenham, United Kingdom
4.8
Excellent
277 reviews
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Every one in the hmv store was amazing…
Every one in the hmv store was amazing and very knowledgeable
April 1, 2026
Reply from hmv (UK) - Cheltenham
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The sales boy was extremely helpful
The sales boy was extremely helpful, nothing was too much trouble.
April 7, 2026
Reply from hmv (UK) - Cheltenham
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
very helpful staff
April 1, 2026
Reply from hmv (UK) - Cheltenham
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really fast service with good products…
Really fast service with good products especially limited vinyl.
The website is super easy use (too easy given how much I spend).
April 2, 2026
Reply from hmv (UK) - Cheltenham
Hi.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Cheltenham
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Cheltenham
Hi DAVID
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Recommend
Easy to order online and collect order. Helpful staff at the counter. Enjoy browsing in the local, well-stocked store.
March 9, 2026
Reply from hmv (UK) - Cheltenham
Hello Anna
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Cheltenham
Hi Ben
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Cheltenham
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff.
Very helpful staff.
The process for ordering was explained fully and the obtaining of the goods was exactly as explained.
Everything was quick and I will certainly
Use HMV again.
February 28, 2026
Reply from hmv (UK) - Cheltenham
Hi Eric,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a DVD and it arrived in a…
I ordered a DVD and it arrived in a week. Staff were very friendly and helpful.
February 26, 2026
Reply from hmv (UK) - Cheltenham
Hello Wendy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Cheltenham
Hi Steve,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have always shopped in HMV where…
I have always shopped in HMV where possible since they launched in my home town in the 90s. I have never had a negative experience and the staff have always been knowledgeable and friendly. Long live HMV ! 🤟
February 26, 2026
Reply from hmv (UK) - Cheltenham
Hi Evan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The guy who served me was great with my…
The guy who served me was great with my wife and I and knew exactly what we wanted. Big thank you
February 23, 2026
Reply from hmv (UK) - Cheltenham
Hi Cpr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant service
Brilliant service, sent emails informing me of when my delivery was expected , went to store for collection no hassle at all, well done HMV, also had second visit to store to grab something for a gift, Happy days 😀
February 6, 2026
Reply from hmv (UK) - Cheltenham
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always helpful in store.5 stars
January 25, 2026
Reply from hmv (UK) - Cheltenham
Hi Allison,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order in store for home…
Easy to order in store for home delivery. Staff were helpful
January 3, 2026
Reply from hmv (UK) - Cheltenham
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
We wanted a DVD for our son and your staff member knew where to look and found us the one remaining copy! Great service.
January 18, 2026
Reply from hmv (UK) - Cheltenham
Hi Johanna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Cheltenham
Hi Richard,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Such a friendly and welcoming…
Such a friendly and welcoming atmosphere, the employees are helpful and chatty, and I always manage to find everything I need from gifts to treats for myself
January 19, 2026
Reply from hmv (UK) - Cheltenham
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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