I always enjoy going into HMV in Colchester because the staff are so friendly, informative, knowledgeable and extremely helpful. I'm on first name terms with Elliott which makes shopping more pleasure... See more
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Location
Switch location7 Culver Square Shopping Centre, CO1 1WF Colchester, GB
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I ordered the Superman (2025) Steel book from HMV, and HMV made me aware of a delay in the release of the product, they then ended up delivering it sooner than the new release date which was a lovely... See more
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1 item of my multi buy on-line order was out of stock awaiting new stock. However when i picked up other part of the order in store , missing item was in stock. There is no system for releasing stock... See more
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I couldn't find the item I was looking for, I asked a member of staff and they had a good look too. Unfortunately couldn't find it but then he assisted me in ordering it for home delivery. Very frie... See more
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Company details
About hmv (UK) - Colchester
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
7 Culver Square Shopping Centre, CO1 1WF, Colchester, United Kingdom
4.8
Excellent
243 reviews
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Reply from hmv (UK) - Colchester
Hi Justin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Colchester
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great products, prices and comms
Great product. Great price. Great online portal easy buy checkout and great comms throughout. Thank you.
March 26, 2026
Reply from hmv (UK) - Colchester
Hi Samuel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Colchester
Hi Jack
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I couldn't find the item I was looking…
I couldn't find the item I was looking for, I asked a member of staff and they had a good look too. Unfortunately couldn't find it but then he assisted me in ordering it for home delivery.
Very friendly and helpful
March 22, 2026
Reply from hmv (UK) - Colchester
Hi Emily
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered this item on a 48 hour…
I ordered this item on a 48 hour delivery but it took almost a week so not to happy that it took so long, I paid for the 48 hour delivery !!!
March 12, 2026
Reply from hmv (UK) - Colchester
Hi Nigel,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
The CD I ordered was delivered to the…
The CD I ordered was delivered to the store as requested and arrived in reasonable time.
No complaints
March 7, 2026
Reply from hmv (UK) - Colchester
Hi Marion
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All perfect no troubles
March 12, 2026
Reply from hmv (UK) - Colchester
Hi Simon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and friendly staff.
March 7, 2026
Reply from hmv (UK) - Colchester
Hello Aimee,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
In store delivery order and delivery to home on…
In store order and delivery to home on the said day very efficient
February 19, 2026
Reply from hmv (UK) - Colchester
Hi Terry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Colchester
Hello Sarah
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Really helpful in store members of…
Really helpful in store members of staff and quick turnaround on my order for am obscure cd.
Thanks
February 12, 2026
Reply from hmv (UK) - Colchester
Hello Alistair
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
They have always been helpful there…
They have always been helpful there very friendly
January 30, 2026
Reply from hmv (UK) - Colchester
Hi Joseph,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly and helpful
Friendly and helpful. HMV “part of our dna”
Love hmv, love vinyl, love music
January 30, 2026
Reply from hmv (UK) - Colchester
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The quality of the turn table and the…
The quality of the turn table and the speakers were exceptionally
January 28, 2026
Reply from hmv (UK) - Colchester
Hi Lesley,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff in the Colchester store were…
Staff in the Colchester store were extremely helpful on purchase and pick up. Would use the service again!
January 23, 2026
Reply from hmv (UK) - Colchester
Hi ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Colchester
Hi Ka
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Colchester
Hi Glen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly and efficient service.
January 15, 2026
Reply from hmv (UK) - Colchester
Hi Dan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Knowledgable staff
Knowledgable staff. Polite. Helpful. Great service delivered free to my home within a few days.
January 18, 2026
Reply from hmv (UK) - Colchester
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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