My daughter and I had to collect 2 DVDs an dwe also bought and extra one and a very artistic t-shirt for her and We were treated very courteously and efficiently by Ollie, one of your best young custo... See more
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Location
Switch location7 Culver Square Shopping Centre, CO1 1WF Colchester, GB
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1 item of my multi buy on-line order was out of stock awaiting new stock. However when i picked up other part of the order in store , missing item was in stock. There is no system for releasing stock... See more
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Ordered a huge book (Iron Maiden - Infinite Dreams) from the HMV in Colchester to be delivered to me on the west coast of Scotland. Delivery was very speedy and the book arrived in perfect condition.... See more
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I always enjoy going into HMV in Colchester because the staff are so friendly, informative, knowledgeable and extremely helpful. I'm on first name terms with Elliott which makes shopping more pleasure... See more
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Company details
About hmv (UK) - Colchester
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
7 Culver Square Shopping Centre, CO1 1WF, Colchester, United Kingdom
4.8
Excellent
259 reviews
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The friendliness and helpfulness of…
The friendliness and helpfulness of staff in store was brilliant and the emails informing me about the product and delivery was also very good.
December 3, 2025
Reply from hmv (UK) - Colchester
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast delivery to store
Fast delivery to store. Friendly staff. Item in perfect condition.
November 26, 2025
Reply from hmv (UK) - Colchester
Hi Gareth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff went above and beyond
The staff went out of their way to help me find the exact version of the new Stray Kids 'Do It' album I was looking for and I will definitely be back to buy the others!
November 26, 2025
Reply from hmv (UK) - Colchester
Hi Rae
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing customer service with really…
Amazing customer service with really friendly staff and a huge selection of music to pick from. Couldn't recommend HMV more.
November 26, 2025
Reply from hmv (UK) - Colchester
Hi ER
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
You are value for the money and the…
You are value for the money and the staff are very helpful and friendly and good service
November 25, 2025
Reply from hmv (UK) - Colchester
Hello Duncan,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Colchester
Hi Steuy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Inflexible stock management
1 item of my multi buy on-line order was out of stock awaiting new stock. However when i picked up other part of the order in store , missing item was in stock. There is no system for releasing stock in store which would have completed my order. So I remain waiting. This I find disappointing, as it could help move stock at store level whilst keeping a customer happy by completing their order quicker. Staff at store were very pleasant , but unable to help .
November 18, 2025
Reply from hmv (UK) - Colchester
Hi David
Thank you for taking the time to leave a review. We apologise for any inconvenience caused by the delay to your order.
Please be advised that we are unfortunately unable to fulfil online orders from stock within the store, however we will be sure to pass your comments onto the relevant department for review.
Clear communication and nicely packaged
I ordered the Superman (2025) Steel book from HMV, and HMV made me aware of a delay in the release of the product, they then ended up delivering it sooner than the new release date which was a lovely suprise.
The Steel book came in great condition and in an appropriately sturdy cardboard packet. I am quite pleased!
October 26, 2025
Reply from hmv (UK) - Colchester
Hi Stanley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I hadn't heard from hmv about my item…
I hadn't heard from hmv about my item with my bad emails so I went to shop to find out about it and the lady was great help said it was out of stock and asked if I still wanted to wait I said yes please then all the emails came as said went after work got my item with no problems so everyone I spoke to was great at colchester hmv
October 26, 2025
Reply from hmv (UK) - Colchester
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Colchester
Hi Marty,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The assistant was very helpful in…
The assistant was very helpful in ensuring I could fit my record purchases in my bag. Taking them out of the cardboard packaging.
October 1, 2025
Reply from hmv (UK) - Colchester
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Aging lady prefers shops
Young lady very helpful no problem looking fir cd l wanted. Processed quickly. Sent to shop within couple of days. It is a pity the Chelmsford one is closed. Hope you can find a way to open it again. It's good to browse and by doing that you always find something else. Thank you.
September 28, 2025
Reply from hmv (UK) - Colchester
Hi Anne,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Such a friendly and knowledgeable…
Such a friendly and knowledgeable member of staff Jed.
Really upbeat and helpful
September 4, 2025
Reply from hmv (UK) - Colchester
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really helpful staff wasn't in the…
Really helpful staff wasn't in the store so ordered in store to my home address came quickly with no problems
September 7, 2025
Reply from hmv (UK) - Colchester
Hi Katrina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hassle-free and friendly service.
September 4, 2025
Reply from hmv (UK) - Colchester
Hi DANIEL
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Broken cd case
Easy to order, arrived quickly and the cd I bought was perfect, but the only problem was that the case for the cd was slightly cracked and broken. Apart from that it was brilliant
August 24, 2025
Reply from hmv (UK) - Colchester
Hello Ivy
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I love this store and the ease of…
I love this store and the ease of finding the latest films and older ones and the staff are always so helpful and I like the way the shop is set out.
August 23, 2025
Reply from hmv (UK) - Colchester
Hi Trudie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very good and also tried…
The staff were very good and also tried to get what I needed , ordered for me for free delivery. Was very happy with my experience in hmv .
August 20, 2025
Reply from hmv (UK) - Colchester
Hi T
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Colchester
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Colchester
Hi Safia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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