What made my experience great was on 27th June 2026 the special album Westlife 25 was back in stock & ready for me to collect, nearly gave up hope i would get it, wanted to collect myself because i... See more
Company replied
Location
Switch locationUnit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
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See what reviewers are saying
Having wrote a review a few days ago regarding a online order that came damaged. I like to take this opportunity to thank the staff at the Derby store for there help & customer service absolutely out... See more
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Very convenient pre-order service allowed me to buy a copy of a new CD in advance of its release date. In the meantime, some fraudulent transactions on Amazon.co.uk made it necessary for me to canc... See more
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Excellent personal service. Not a time wasting courier involved. You order at the HMV store in person or by 'phone you're kept up to date with order progress without being inundated with info and you... See more
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Company details
About hmv (UK) - Derby
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, United Kingdom
4.7
Excellent
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great Service
Preordered a CD several weeks before its release; received emails concerning its status and collected it from store without any hassle
September 5, 2023
Reply from hmv (UK) - Derby
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
staff helpful and informative in derby…
staff helpful and informative in helping to order blu-rays i wanted, and did not wish to order myself on line
August 31, 2023
Reply from hmv (UK) - Derby
Hello Eric
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very helpful staff
Very helpful staff, looked up anything they didn't know already. Looked for various alternatives.
August 27, 2023
Reply from hmv (UK) - Derby
Hi Veronica
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My two items arrived safely
August 18, 2023
Reply from hmv (UK) - Derby
Hi Teddy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Derby
Hi rbrown
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
What made me smile was the qualities
What made me smile was the qualities
That you're staff member hanna showed in the hmv shop Derby
August 6, 2023
Reply from hmv (UK) - Derby
Hi Steven
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Extremely Helpful
The girl who served me was extremely helpful and went above and beyond to help me find and order a large number of DVDs. Thankyou.
August 12, 2023
Reply from hmv (UK) - Derby
Hi Patricia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Derby
Hi STEWART
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always can get what I need 😌
July 30, 2023
Reply from hmv (UK) - Derby
Hi English
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly and knowledgeable staff
July 17, 2023
Reply from hmv (UK) - Derby
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient click and collect
Easy to order my CD online and a quick, efficient and friendly collection in store
July 29, 2023
Reply from hmv (UK) - Derby
Hi Tadeusz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order online and go to store…
Easy to order online and go to store and collect. Friendly, helpful staff.
July 25, 2023
Reply from hmv (UK) - Derby
Hi Emma
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Derby
Hello Alan
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Delivery for click and collect on time
June 25, 2023
Reply from hmv (UK) - Derby
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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