Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
Company replied
Location
Switch location71 / 77 Murraygate, DD1 2EA Dundee, GB
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See what reviewers are saying
I went into HMV looking for a DVD which was not in stock I was able to order it online and have it delivered to the store. The staff were so helpful ordering up my DVD and chatting away. I will defina... See more
Company replied
Staff served a bit disinterested and advised they did not on accept digital ID from a government backed App (Yoti).
Company replied
Excellent friendly and knowledgeable staff and good service Wide choice of albums stocked
Company replied
Company details
About hmv (UK) - Dundee
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
71 / 77 Murraygate, DD1 2EA, Dundee, United Kingdom
4.8
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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From ordering on line to collecting…
From ordering on line to collecting purchase in store was. Superb
October 14, 2023
Reply from hmv (UK) - Dundee
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff
Friendly staff, item was there, really straightforward - would order from them again.
September 28, 2023
Reply from hmv (UK) - Dundee
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered Deadpool bucket list and there…
Ordered Deadpool bucket list and there was a piece missing and customer service couldn't locate missing piece to send out to me.
September 4, 2023
Reply from hmv (UK) - Dundee
Hi Tracy
Thank you for taking the time to leave us a review. We are sorry to hera there were items missing, apologies for any disappointment caused. We can see you have been in touch and we have advised you on our returns proceedure.
Kind regards
service was great
September 5, 2023
Reply from hmv (UK) - Dundee
Hi Calum
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great everything I bought and ordered
August 27, 2023
Reply from hmv (UK) - Dundee
Hi Barry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely experience
I nipped in to the dundee store with my daughter who picked up a few things she wanted. We go to the till and she sees the badges next to the counter. The one she liked was out of stock so the lady Laura who served us gave us the badge off her own lanyard. She was so lovely and helpful. My little girl really appreciated it.
August 4, 2023
Unprompted review
Reply from hmv (UK) - Dundee
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service in store and very helpful…
Great service in store and very helpful will be back again
July 23, 2023
Reply from hmv (UK) - Dundee
Hi david
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
You did exactly what you said in the…
You did exactly what you said in the most pleasant way.
July 11, 2023
Reply from hmv (UK) - Dundee
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
There always prompt in delivering the…
There always prompt in delivering the orders I put in
June 26, 2023
Reply from hmv (UK) - Dundee
Hi Duncan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Because the staff at HMV (Dundee) are…
Because the staff at HMV (Dundee) are always super helpful, are passionate about music and are lovely humans. This is why real shopping (for me) always beats online.
June 6, 2023
Reply from hmv (UK) - Dundee
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My experience of the out of stock items
I was given helpful advice and excellent service from the staff who were knowledgeable about the products I requested and were delivered to the store in quick time Will use this service again
May 29, 2023
Reply from hmv (UK) - Dundee
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Arrived when specified great care as…
Arrived when specified great care as dvd came in great condition
May 24, 2023
Reply from hmv (UK) - Dundee
Hi Samantha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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