Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
Company replied
Location
Switch location71 / 77 Murraygate, DD1 2EA Dundee, GB
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See what reviewers are saying
I went into HMV looking for a DVD which was not in stock I was able to order it online and have it delivered to the store. The staff were so helpful ordering up my DVD and chatting away. I will defina... See more
Company replied
Staff served a bit disinterested and advised they did not on accept digital ID from a government backed App (Yoti).
Company replied
Excellent friendly and knowledgeable staff and good service Wide choice of albums stocked
Company replied
Company details
About hmv (UK) - Dundee
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
71 / 77 Murraygate, DD1 2EA, Dundee, United Kingdom
4.8
Excellent
230 reviews
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Reply from hmv (UK) - Dundee
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff made it easy for me to…
Helpful staff made it easy for me to order and collect my purchase
April 5, 2024
Reply from hmv (UK) - Dundee
Hi DPR
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had an amazing customer service in…
I had an amazing customer service in the shop in Dundee.
April 4, 2024
Reply from hmv (UK) - Dundee
Hi Aline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Getting past the Cookies option is…
Getting past the Cookies option is awkward, otherwise OK.
March 31, 2024
Reply from hmv (UK) - Dundee
Hello,
Thanks for your review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Dundee
Hi Scott
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My new Cd
Great service, kept me up to date with delivery when it was getting dispatched. Really good.
March 19, 2024
Reply from hmv (UK) - Dundee
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dundee store staff very helpful and…
Dundee store staff very helpful and great choice of music ,films and merchandise
March 12, 2024
Reply from hmv (UK) - Dundee
Hi Oliver
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really helpful as always I really think…
Really helpful as always I really think Hmv in dundee go the extra mile for to help you
March 13, 2024
Reply from hmv (UK) - Dundee
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
So easy to order and the guy was great.
February 27, 2024
Reply from hmv (UK) - Dundee
Hi Betsy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely staff
February 14, 2024
Reply from hmv (UK) - Dundee
Hi christina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hi Alistair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Dundee
Hello Lee
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Dundee store as well as the delivery of your order. We thank you for choosing to shop with us and we look forward to seeing you again in the near future in-store or online :)
Cds came within couple of days
January 31, 2024
Reply from hmv (UK) - Dundee
Hi Pauline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering was great helpful staff BUT…
Ordering was great helpful staff BUT when I went to collect my goods the staff member was rude and wouldn't listen when I tried to explain the spelling of my sure name so am not happy won't be going back
January 31, 2024
Reply from hmv (UK) - Dundee
Hello Martin
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
I love going to Hmv to buy the really…
I love going to Hmv to buy the really good quality Dvds and to talk to the people behind the till specially tom who helped me to find my Dvd today.
January 28, 2024
Reply from hmv (UK) - Dundee
Hi Hunter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Counter staff excellent
January 28, 2024
Reply from hmv (UK) - Dundee
Hi Greig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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