Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
Company replied
Location
Switch location71 / 77 Murraygate, DD1 2EA Dundee, GB
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See what reviewers are saying
I went into HMV looking for a DVD which was not in stock I was able to order it online and have it delivered to the store. The staff were so helpful ordering up my DVD and chatting away. I will defina... See more
Company replied
Staff served a bit disinterested and advised they did not on accept digital ID from a government backed App (Yoti).
Company replied
Excellent friendly and knowledgeable staff and good service Wide choice of albums stocked
Company replied
Company details
About hmv (UK) - Dundee
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
71 / 77 Murraygate, DD1 2EA, Dundee, United Kingdom
4.8
Excellent
230 reviews
Asks customers to review
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I cannot praise the shop assistants…
I cannot praise the shop assistants highly enough for their kindness and patience as I collected my order in store.
July 17, 2024
Reply from hmv (UK) - Dundee
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was looking for a particular album on…
I was looking for a particular album on cd which wasn't in store and the sales assistant managed to source it for me and have it delivered to store quickly
July 7, 2024
Reply from hmv (UK) - Dundee
Hi Derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nice staff in the Dundee store
July 7, 2024
Reply from hmv (UK) - Dundee
Hello Don
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Still a great resource
The whole experience of being in the shop, from browsing everything to purchasing and taking home, was excellent. They have such an excellent range available from collectibles to niche cult related items. Very pleasant and helpful staff. Just great
June 8, 2024
Reply from hmv (UK) - Dundee
Hi Natalie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service and very helpful…
Great customer service and very helpful and friendly
June 7, 2024
Reply from hmv (UK) - Dundee
Hi Graeme
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and efficient staff.
Friendly and efficient staff.
A pleasure to do business with them.
May 22, 2024
Reply from hmv (UK) - Dundee
Hi Norma
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Dundee
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hi Paige
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience
I pre-ordered a set of DVDs and they were ready to collect in only 3 days. Was a very speedy pick up - was in and out of the store in under a minute. Brilliant service. Would click and collect again 100%
May 17, 2024
Reply from hmv (UK) - Dundee
Hi Ayanna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered click and collect
Ordered click and collect, arrived a lot quicker than expected, great experience. Gavin at the store was extremely friendly and helpful.
May 15, 2024
Reply from hmv (UK) - Dundee
Hi Adam
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast and kind service
May 15, 2024
Reply from hmv (UK) - Dundee
Hi Arek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hi
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Straightforward placing an order…
Straightforward placing an order in-store and the product arrived bang on time.
April 25, 2024
Reply from hmv (UK) - Dundee
Hi Nat
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Dundee
Hi maxi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
i got a very nice person that served me
April 24, 2024
Reply from hmv (UK) - Dundee
Hi Gladys
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service quickly delivered…
Good customer service quickly delivered to my address
April 22, 2024
Reply from hmv (UK) - Dundee
Hi Craig
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wrong Item
Wrong Item was sent but thankfully I returned to the Dundee store and the manageress was able to fix the mix up and I got two more of said item from the shelves, the intial cashier Tom was very helpful regardless of the mix up dont think he could hear me on account of the music
April 21, 2024
Reply from hmv (UK) - Dundee
Hi Lewis
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your order and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Dundee
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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