Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... See more
Company replied
Location
Switch location71 / 77 Murraygate, DD1 2EA Dundee, GB
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Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
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Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
Company replied
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... See more
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Company details
About hmv (UK) - Dundee
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
71 / 77 Murraygate, DD1 2EA, Dundee, United Kingdom
4.8
Excellent
239 reviews
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Great Place For Getting PRE-RELEASES…
Great Place For Getting PRE-RELEASE SALES, Order Early & Get Your CD or DVD Sent Out, The Day It's Officially Released For Sale And, Just A Brilliant Place Overall For MUSIC and MOVIES, HIGHLY RECOMMENDED!!!!!🍻🫱🏻🫲🏼⭐️⭐️⭐️⭐️⭐️+⭐️💎😎👍🏼
August 16, 2024
Reply from hmv (UK) - Dundee
Hi Terence
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The experience shown by the staff in…
The experience shown by the staff in store in dealing with my request was really great
August 13, 2024
Reply from hmv (UK) - Dundee
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hi Michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hello STEPHEN
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Dundee
Hi keven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience.
Great experience from order to pick up in store. Well informed of stages in the delivery process. Definitely do this again.
July 24, 2024
Reply from hmv (UK) - Dundee
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service at HMV Dundee!
July 20, 2024
Reply from hmv (UK) - Dundee
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hi Angus
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I cannot praise the shop assistants…
I cannot praise the shop assistants highly enough for their kindness and patience as I collected my order in store.
July 17, 2024
Reply from hmv (UK) - Dundee
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was looking for a particular album on…
I was looking for a particular album on cd which wasn't in store and the sales assistant managed to source it for me and have it delivered to store quickly
July 7, 2024
Reply from hmv (UK) - Dundee
Hi Derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nice staff in the Dundee store
July 7, 2024
Reply from hmv (UK) - Dundee
Hello Don
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Still a great resource
The whole experience of being in the shop, from browsing everything to purchasing and taking home, was excellent. They have such an excellent range available from collectibles to niche cult related items. Very pleasant and helpful staff. Just great
June 8, 2024
Reply from hmv (UK) - Dundee
Hi Natalie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service and very helpful…
Great customer service and very helpful and friendly
June 7, 2024
Reply from hmv (UK) - Dundee
Hi Graeme
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and efficient staff.
Friendly and efficient staff.
A pleasure to do business with them.
May 22, 2024
Reply from hmv (UK) - Dundee
Hi Norma
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Dundee
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hi Paige
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience
I pre-ordered a set of DVDs and they were ready to collect in only 3 days. Was a very speedy pick up - was in and out of the store in under a minute. Brilliant service. Would click and collect again 100%
May 17, 2024
Reply from hmv (UK) - Dundee
Hi Ayanna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered click and collect
Ordered click and collect, arrived a lot quicker than expected, great experience. Gavin at the store was extremely friendly and helpful.
May 15, 2024
Reply from hmv (UK) - Dundee
Hi Adam
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast and kind service
May 15, 2024
Reply from hmv (UK) - Dundee
Hi Arek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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