I went into HMV looking for a DVD which was not in stock I was able to order it online and have it delivered to the store. The staff were so helpful ordering up my DVD and chatting away. I will defina... See more
Company replied
Location
Switch location71 / 77 Murraygate, DD1 2EA Dundee, GB
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See what reviewers are saying
I ordered a starwars book in store to be delivered to the store. I received the parcel a few days after ordering it. The staff were kind and helpful through the process.
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The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... See more
Company replied
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... See more
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Company details
About hmv (UK) - Dundee
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
71 / 77 Murraygate, DD1 2EA, Dundee, United Kingdom
4.8
Excellent
226 reviews
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Even my singing didn't put the guy of…
Even my singing didn't put the guy of knowing what song I was singing lol.
January 27, 2026
Reply from hmv (UK) - Dundee
Hi Fiona,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff and good location
Great staff and really friendly. The location is great if you want to pop in for a quick look while exploring the high street. I've used the online preorder system quite a few times and never had any issues with it even for the more niche titles.
January 16, 2026
Reply from hmv (UK) - Dundee
Hi edwyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery.
Delivery was very quick but it would have been even better if the packages came as one package rather than three separate ones.
January 18, 2026
Reply from hmv (UK) - Dundee
Hello Jill
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
1 damaged and came 3 days later than the rest
Great product but 1 was a little damaged and got delivered a few days later then the other 2 I bought in the 3 for £66
January 13, 2026
Reply from hmv (UK) - Dundee
Hi Jack
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
HMV Dundee
Staff are very helpful. If what you are looking for is not in stock, staff will check to see if it is coming in to the store or you can order the items. You can have it delivered to the store or your home. You are kept updated by email when the item will be delivered. Lots of good stock in the store and good selection of records and DVD’s.
January 12, 2026
Reply from hmv (UK) - Dundee
Hi Dot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Dundee
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hi mawmuz
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Hassle free collection from store
Good communication about pushed back release date, friendly efficient pick up from store
December 19, 2025
Reply from hmv (UK) - Dundee
Hi Sarah
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Just perfect
Dispatched and delivered in time for Christmas. Efficient pleasant Dundee staff.
December 15, 2025
Reply from hmv (UK) - Dundee
Hi graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick and efficient
Quick and efficient, staff were friendly and I am very happy overall ⭐⭐⭐⭐⭐
December 11, 2025
Reply from hmv (UK) - Dundee
Hi Finn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy service to use & friendly staff
December 3, 2025
Reply from hmv (UK) - Dundee
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great help in shop.
The sales assistant was very helpful and placed the order to be delivered to my home.
December 5, 2025
Reply from hmv (UK) - Dundee
Hi Alistair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Nice staff.
December 1, 2025
Reply from hmv (UK) - Dundee
Hello Grant
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK) - Dundee
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
Excellent! Arrived safely at my local HMV store. Prompt delivery to the Dundee store and ready for immediate pick up. Absolutely delighted with the service.
November 22, 2025
Reply from hmv (UK) - Dundee
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
This shop I swear phenomenal
This shop I swear is the best one because I always get the best service in here
November 23, 2025
Reply from hmv (UK) - Dundee
Hello Archie,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Assistant was very helpful ordered the…
Assistant was very helpful ordered the dvd for me
November 17, 2025
Reply from hmv (UK) - Dundee
Hi Lesley
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Daniel was very helpful and my order…
Daniel was very helpful and my order arrived just when he said it would, so thanks
November 13, 2025
Reply from hmv (UK) - Dundee
Hi Gerard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
True to size. Decent quality
Ordered this for my daughter fits well,decent material washes well.
Quick delivery.
November 10, 2025
Reply from hmv (UK) - Dundee
Hello Karen
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
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