Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... See more
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Location
Switch location71 / 77 Murraygate, DD1 2EA Dundee, GB
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Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
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Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
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The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... See more
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Company details
About hmv (UK) - Dundee
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
71 / 77 Murraygate, DD1 2EA, Dundee, United Kingdom
4.8
Excellent
239 reviews
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Reply from hmv (UK) - Dundee
Hello Linda
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Online at HMV
From point of ordering to collection at my nearest HMV shop was effortless.
August 21, 2025
Reply from hmv (UK) - Dundee
Hi D
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
As usual staff were a great help found…
As usual staff were a great help found my order as usual.
August 20, 2025
Reply from hmv (UK) - Dundee
Hi Colls
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
he service I have been receiving from…
The service I have been receiving from the staff at HMV in Dundee (Murraygate) has been great. ACE and Callum have been very helpful and polite to me.
What was really good was that when I visited the store I was searching for 5 of the Braveheart CD soundtrack but couldn't find it so I spoke to both ACE and Callum and there was none in stock, so they both checked there computer system and ordered the 5 Braveheart CD soundtracks on there system for me which made me happy. And I would like to thank them for their help 😁🏴🏴
August 16, 2025
Reply from hmv (UK) - Dundee
Hello Scott
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleagues you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
A friendly service
A friendly service, ready to help if they can. When the item isn't in store they will order it for you and it doesn't take long for it to arrive at the store for you to pick up. Never have a problem with my orders!
July 18, 2025
Reply from hmv (UK) - Dundee
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great overall experienc
Ease of ordering
Delivery on time
Condition fantastic,packaged well
August 1, 2025
Reply from hmv (UK) - Dundee
Hi Audrey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hi neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful staff who also…
Friendly and helpful staff who also have a genuine interest in music and film.
July 9, 2025
Reply from hmv (UK) - Dundee
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast service when they did not have our…
Fast service when they did not have our DVD in stock. Received them quickly.
July 12, 2025
Reply from hmv (UK) - Dundee
Hi Tom
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff dundee hmv managed to order…
Great staff dundee hmv managed to order me 2 Metal cds I was looking for that were out of stock,they mansged to get me the last copies & and an Iron Maiden flag.Always helpful & friendly...Recommended shop
July 10, 2025
Reply from hmv (UK) - Dundee
Hi Robert
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Dundee
Hi William
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Polite and helpful …
The cashier is always polite and helpful every time I go into the shop
June 14, 2025
Reply from hmv (UK) - Dundee
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very quick delivery.
May 31, 2025
Reply from hmv (UK) - Dundee
Hi ROBERT
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful
May 21, 2025
Reply from hmv (UK) - Dundee
Hello Phyllis
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service as always
I always receive a very friendly service when visiting my local HMV store 😀
May 16, 2025
Reply from hmv (UK) - Dundee
Hi Wendy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Click and collect is handy and the…
Click and collect is handy and the staff at dundee branch are great 👌🏻
May 20, 2025
Reply from hmv (UK) - Dundee
Hi Duncan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not such a bargain …
3 times I had to return a faulty vinyl record each one skipping in the exact same place. My "bargain" 3 for £66 has ended costing me £5 in phone calls and £9 in parking fees so not really a bargain after all. Note of warning to anyone calling HMV. They do state its 7 pence a minute but what they don't tell you is there's an access fee of £2.50 first 😡
May 18, 2025
Reply from hmv (UK) - Dundee
Hi Mark
Thanks for leaving us a review. Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Wonderful staff at Dundee HMV
The staff are always very helpful polite and friendly.They are always willing to help their customers and will go the extra mile and provide excellent customer service
March 10, 2025
Reply from hmv (UK) - Dundee
Hi fiona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent for ordering and pick-up
The title says it all. I use this branch all the time and they've never let me down with service or selection.
May 10, 2025
Reply from hmv (UK) - Dundee
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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