Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
Location
Switch location71 / 77 Murraygate, DD1 2EA Dundee, GB
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I went into HMV looking for a DVD which was not in stock I was able to order it online and have it delivered to the store. The staff were so helpful ordering up my DVD and chatting away. I will defina... See more
Company replied
Staff served a bit disinterested and advised they did not on accept digital ID from a government backed App (Yoti).
Company replied
Excellent friendly and knowledgeable staff and good service Wide choice of albums stocked
Company details
About hmv (UK) - Dundee
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
71 / 77 Murraygate, DD1 2EA, Dundee, United Kingdom
4.8
Excellent
229 reviews
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Fast service when they did not have our…
Fast service when they did not have our DVD in stock. Received them quickly.
July 12, 2025
Reply from hmv (UK) - Dundee
Hi Tom
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff dundee hmv managed to order…
Great staff dundee hmv managed to order me 2 Metal cds I was looking for that were out of stock,they mansged to get me the last copies & and an Iron Maiden flag.Always helpful & friendly...Recommended shop
July 10, 2025
Reply from hmv (UK) - Dundee
Hi Robert
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Dundee
Hi William
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Polite and helpful …
The cashier is always polite and helpful every time I go into the shop
June 14, 2025
Reply from hmv (UK) - Dundee
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very quick delivery.
May 31, 2025
Reply from hmv (UK) - Dundee
Hi ROBERT
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful
May 21, 2025
Reply from hmv (UK) - Dundee
Hello Phyllis
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service as always
I always receive a very friendly service when visiting my local HMV store 😀
May 16, 2025
Reply from hmv (UK) - Dundee
Hi Wendy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Click and collect is handy and the…
Click and collect is handy and the staff at dundee branch are great 👌🏻
May 20, 2025
Reply from hmv (UK) - Dundee
Hi Duncan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not such a bargain …
3 times I had to return a faulty vinyl record each one skipping in the exact same place. My "bargain" 3 for £66 has ended costing me £5 in phone calls and £9 in parking fees so not really a bargain after all. Note of warning to anyone calling HMV. They do state its 7 pence a minute but what they don't tell you is there's an access fee of £2.50 first 😡
May 18, 2025
Reply from hmv (UK) - Dundee
Hi Mark
Thanks for leaving us a review. Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Wonderful staff at Dundee HMV
The staff are always very helpful polite and friendly.They are always willing to help their customers and will go the extra mile and provide excellent customer service
March 10, 2025
Reply from hmv (UK) - Dundee
Hi fiona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent for ordering and pick-up
The title says it all. I use this branch all the time and they've never let me down with service or selection.
May 10, 2025
Reply from hmv (UK) - Dundee
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good people work here.
Friendly and informed staff who don't do high-pressure salesmanship, make sure you know exactly what you're buying, and will take as much time as is needed to help you get what you're looking for.
April 2, 2025
Reply from hmv (UK) - Dundee
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great knowledge of products
Great knowledge of products from the staff. I bought my new Record player and was delighted when I got it unpacked and set up. It was fabulous. Thank you hmv.
April 7, 2025
Reply from hmv (UK) - Dundee
Hi Doug
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy in-store ordering from very…
Easy in-store ordering from very courteous nd helpful member of staff., emails on delivery progress kept me in touch.
April 8, 2025
Reply from hmv (UK) - Dundee
Hello Roderick
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Dundee
Hi Donald
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hi Deborah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast Delivery to Dundee HMV
Very quick delivery of instore order to Dundee HMV. Good communication when it was ready to collect. Great shop and process.
March 21, 2025
Reply from hmv (UK) - Dundee
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item arrived quickly and was exactly as…
Item arrived quickly and was exactly as described. Well packaged and well priced.
March 22, 2025
Reply from hmv (UK) - Dundee
Hi Karina
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The member of staff was very helpful…
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear of mine that is I'm 62 & the so called music is god awful & too loud other than that great shop fantastic staff..
March 13, 2025
Reply from hmv (UK) - Dundee
Hi ROBINA
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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