Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... See more
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Location
Switch location71 / 77 Murraygate, DD1 2EA Dundee, GB
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Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
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Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
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The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... See more
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Company details
About hmv (UK) - Dundee
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
71 / 77 Murraygate, DD1 2EA, Dundee, United Kingdom
4.8
Excellent
239 reviews
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Good people work here.
Friendly and informed staff who don't do high-pressure salesmanship, make sure you know exactly what you're buying, and will take as much time as is needed to help you get what you're looking for.
April 2, 2025
Reply from hmv (UK) - Dundee
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great knowledge of products
Great knowledge of products from the staff. I bought my new Record player and was delighted when I got it unpacked and set up. It was fabulous. Thank you hmv.
April 7, 2025
Reply from hmv (UK) - Dundee
Hi Doug
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy in-store ordering from very…
Easy in-store ordering from very courteous nd helpful member of staff., emails on delivery progress kept me in touch.
April 8, 2025
Reply from hmv (UK) - Dundee
Hello Roderick
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Dundee
Hi Donald
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hi Deborah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast Delivery to Dundee HMV
Very quick delivery of instore order to Dundee HMV. Good communication when it was ready to collect. Great shop and process.
March 21, 2025
Reply from hmv (UK) - Dundee
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item arrived quickly and was exactly as…
Item arrived quickly and was exactly as described. Well packaged and well priced.
March 22, 2025
Reply from hmv (UK) - Dundee
Hi Karina
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The member of staff was very helpful…
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear of mine that is I'm 62 & the so called music is god awful & too loud other than that great shop fantastic staff..
March 13, 2025
Reply from hmv (UK) - Dundee
Hi ROBINA
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Propmpt friendly service
Good price. Prompt and efficient delivery. Friendly helpful assistant.
March 5, 2025
Reply from hmv (UK) - Dundee
Hi Customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great service and great value
Great service and great value. Staff member in store was very friendly and helpful.
March 7, 2025
Reply from hmv (UK) - Dundee
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Customer Service
Laura was very helpful checking if dvd was in stock then ordered it into shop and was very quick and efficient processing my other purchases.
March 1, 2025
Reply from hmv (UK) - Dundee
Hello Roy
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
CD collection
Really enjoy shopping at hmv
If I need help staff are always ready to help
March 3, 2025
Reply from hmv (UK) - Dundee
Hello Chris
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Insufficient information at time of…
Insufficient information at time of purchase.Item had inbuilt bluetooth speakers,but we wanted to have additional ones,unfortunately the ones we had purchased from a other retailer were not suitable,On checking on your site it advised to purchase speakers that matched with the product,we weren't aware of this,had we been advised at purchase this situation could have been avoided.
February 18, 2025
Reply from hmv (UK) - Dundee
Hi David
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Reply from hmv (UK) - Dundee
Hi Victoria
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV were good at communicating to me…
HMV were good at communicating to me details regarding my order and when it was ready to pick up. It was in perfect condition and the staff at the store I was collecting from were very helpful. A very positive experience and I have no worries about ordering things from them in the future
February 14, 2025
Reply from hmv (UK) - Dundee
Hi Ashley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful staff.
February 15, 2025
Reply from hmv (UK) - Dundee
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really easy to go in store then order…
Really easy to go in store then order from their warehouse. Click and collect was really easy too. I got an email as soon as my product arrives. Thanks HMV!
January 28, 2025
Reply from hmv (UK) - Dundee
Hi Louise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Dundee
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Dundee, Great Store, Great Prices, Excellent Service.
The store In Dundee is handy for me being located not far from where I live , the staff are usually friendly and helpful and nothing is too much trouble if you are looking for a particular item. And plus the fact that they are still here in Dundee whereas the likes of Virgin Megastore was only a stones throw away and was always competition for customers, sadly it has ceased trading.
January 7, 2025
Reply from hmv (UK) - Dundee
Hi Gary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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