I love this shop. It’s my favourite shop in Ocean Terminal, Leith. I buy books, DVDs and recently purchased the new Rolling Stones album, ‘Foreign Tongues.’ Whenever I go in the staff are helpful and... See more
Company replied
Location
Switch locationUnit LSU2, Ocean Terminal Shopping Centre, EH6 6JJ Edinburgh, GB
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Helpful staff. Prompt attention. Item ordered in store. Clear communication via email. Item in store for collection within good timeframe. Thank you
Company replied
Communication is the key, Pre Order, Pay, Await your collection email, Collect, Other companies should take note. Two more pick ups ready to collect, See you soon for more Pre Orders. Thank you HMV
Company replied
A new 4k release ordered prior to issue. Arrived for collection at the Ocean Terminal store on the re lease date. As usual well packaged and notified by staff. First class service from a good team.
Company replied
Company details
About hmv (UK) - Edinburgh Ocean Terminal
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit LSU2, Ocean Terminal Shopping Centre, EH6 6JJ, Edinburgh, United Kingdom
4.6
Excellent
147 reviews
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Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi James,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I have shopped at hmv for many years…
I have shopped at hmv for many years and have always been impressed with the knowledge of products and the service provided by the staff.
The products I look for are usually in stock and if not the staff will source them for me.
July 29, 2024
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi Allan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
amazing experience
July 16, 2024
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi Jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
quick delivery
June 30, 2024
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Straightforward instructions
Straightforward instructions, efficient and friendly staff, quick and easy.
May 28, 2024
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hello Brian
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The ocean terminal employee was very…
The ocean terminal employee was very happy to help me with my order
May 18, 2024
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi Fiona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi Dougie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hello caitlin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi Tereza
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent buy
Got 2 new 4k titles and was not disappointed excellent films King Kong 1976 looks great on my big screen as have 4k projector 4k and it’s amazing to watch them on 100in screen with thx sound quality
April 9, 2024
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hello GH
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
5 Star Staff
Your staff are always the best thing about HMV. Knowledgeable and efficient they always make customers welcome.
February 24, 2024
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi Gerry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi Wojciech
Thank you for leaving a 5 star review! We hope to see you in our stores again soon.
Very helpful staff in the store at…
Very helpful staff in the store at Ocean Terminal who ordered the turntable as it had sold out in store. Delivery on time using a delivery company that bring it to your door not leave it outside a building or just insider the door of a block of flats.
January 10, 2024
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hello Andy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good selection of vinyl at good prices…
Good selection of vinyl at good prices and delivery was secure and prompt.
January 7, 2024
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
There is no HMV in perth so I had to…
There is no HMV in perth so I had to order online and collect. I was kept updated with progress of my order and when available to collect. Great service, great offers and so easy!
January 3, 2024
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi Muriel,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast Delivery and very polite service
December 30, 2023
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi Jessica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very fast delivery of my order to the…
Very fast delivery of my order to the click and collect store. Both items were ready for me in 2 days!! 🙌
December 21, 2023
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi Liam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy transaction and the…
Quick and easy transaction and the staff were very friendly.
November 24, 2023
Reply from hmv (UK) - Edinburgh Ocean Terminal
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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