Prompt delivery to Fopp where I collected the records. Helpful staff and would use this 'click and collect' feature again.
Company replied
Location
Switch location42 Shandwick Place, EH2 4RT Edinburgh, GB
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See what reviewers are saying
In Jan 2025 I pre-ordered deluxe edition of Bill Nelson's "Quit dreaming and getting on the beam" album from Cherry Red via Fopp Edinburgh. Release date moved back thru Feb Mar and April. Fopp co... See more
Company replied
PAUL & CALUM plus their colleagues are everything that a customer wants when entering the FOPP shop in Shandwick Place, Edinburgh. Friendly, erudite and enthusiastic about music, film and much more... See more
Company replied
Ordered this vinyl for my wife, indicated in stock however it wasn't, took over a week to advise me, then finally arrived a week later. It wasn't a problem the time it took but feel a bit better commu... See more
Company replied
Company details
About hmv (UK) - Fopp Edinburgh
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
42 Shandwick Place, EH2 4RT, Edinburgh, United Kingdom
4.7
Excellent
85 reviews
Asks customers to review
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Like the shop and staff
Able to order successfully. Very helpful staff. Interesting shop space. Good variety of products.
August 30, 2024
Reply from hmv (UK) - Fopp Edinburgh
Hi Catherine
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Fopp Edinburgh store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Ordered from Fopp, delivered to shop
Album sleeve was creased at one corner, didn’t see it until I removed cellophane or I would have returned it, vinyl itself wasn’t damaged.
August 3, 2024
Reply from hmv (UK) - Fopp Edinburgh
Hi Ken,
Thanks for leaving us a review.
We are sorry to hear that your HMV Delivers order album sleeve is damaged and we would like to apologise for any disappointment caused as a result of this. We take great care in the packing of our orders to reduce the risk of damage occurring during transit, so it's disappointing to hear that we've been unsuccessful on this occasion.
Please take the item and your receipt into the hmv or fopp store that you placed the order in, where a member of staff at the till will be happy to assist you further.
Reply from hmv (UK) - Fopp Edinburgh
Hello IAN
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
GREAT
He was very patient, and when I told him I'm disabled and slow he showed both empathy and dignity very professional
June 20, 2024
Reply from hmv (UK) - Fopp Edinburgh
Hi Thomas.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
Very helpful staff, very knowledgable about the music and DVDs.
They were also fast and efficient.
This shop is my number one, go to place.
June 13, 2024
Reply from hmv (UK) - Fopp Edinburgh
Hello Peter
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv/FOPP, see you again soon :-)
Reply from hmv (UK) - Fopp Edinburgh
Hi Leigh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great take great service
May 28, 2024
Reply from hmv (UK) - Fopp Edinburgh
Hi Iain
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Super happy with my order
Super happy with my order. It took just a few days to get my vinyl and couldn’t be happier :)
May 6, 2024
Reply from hmv (UK) - Fopp Edinburgh
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Arrived on time and straightforward…
Arrived on time and straightforward pick up at the till.
April 11, 2024
Reply from hmv (UK) - Fopp Edinburgh
Hi Huw
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful service
Very helpful service, good range of books and blu-rays to browse, good displays
April 14, 2024
Reply from hmv (UK) - Fopp Edinburgh
Hi Philip
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very helpful when could not find…
Staff very helpful when could not find CD I wanted on the shelves but were able to order for me. Came the next week exactly when they said it would.
Thanks
April 9, 2024
Reply from hmv (UK) - Fopp Edinburgh
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Edinburgh
Love the Fopp branch in Shandwick Place,Edinburgh. Vinyl, DVDs and a great selection of books at amazing prices. Friendly staff. Well worth a visit.
March 3, 2024
Reply from hmv (UK) - Fopp Edinburgh
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The advisor was helpful when l wanted…
The advisor was helpful when l wanted to change my delivery to click and collect I was advised to cancel the order and put the order through again my son was happy with his vinyl l bought him
March 3, 2024
Reply from hmv (UK) - Fopp Edinburgh
Hi cath
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpfull sourcing some CD's I had…
Very helpfull sourcing some CD's I had been trying to find. Thanks.
January 18, 2024
Reply from hmv (UK) - Fopp Edinburgh
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great customer service with a smile
December 19, 2023
Reply from hmv (UK) - Fopp Edinburgh
Hi Hazel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order and pick up in local HMV…
Easy to order and pick up in local HMV store. Quick delivery despite it being just before Christmas. Will confidently use this again.
December 29, 2023
Reply from hmv (UK) - Fopp Edinburgh
Hi Mandy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and efficient service
December 18, 2023
Reply from hmv (UK) - Fopp Edinburgh
Hi Neil
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Item was ready to pick as promised.
December 10, 2023
Reply from hmv (UK) - Fopp Edinburgh
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
All the staff are wonderful
All the staff are wonderful. They are very helpful, polite and nothing seems to be any bother for them. They are so friendly and it truly is a delight to shop there
November 18, 2023
Reply from hmv (UK) - Fopp Edinburgh
Hi Carlene
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Fopp Edinburgh
Hi Borwin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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