hmv (UK) - Glasgow Argyle Street Reviews 404

TrustScore 4.5 out of 5

4.7

Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB


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Rated 5 out of 5 stars

Brian in the Argyll street branch was brilliant at pointing us in the right direction in purchasing our first record player. He explained everything so that we could understand it better.

Company replied

Rated 5 out of 5 stars

Had a small budget to purchase a turntable with speakers to replace one bought for me at Christmas that just didn't do the job. I asked in store for assistance. The male I spoke to advised that his... See more

Company replied

Rated 5 out of 5 stars

Great staff, nothing too much trouble. When we asked for an assessible slot, due to mum's mobility, for seeing Jane for her album signing, we got that and assisted straight away. Top notch instore st... See more

Company replied

Rated 3 out of 5 stars

Good sized store although one of the things that could be to have the likes of uhd, blu ray dvds & dvds all grouped together. Like all the dvds in one section sorted out by TV, film etc rather than a... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Glasgow Argyle Street

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

404 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish..Definitely will be using HMV in the future, totally reliable..

May 13, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Fiona, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 1 out of 5 stars

Supposed to come in 2 day took 3 days…

Supposed to come in 2 day took 3 days with a email saying your running late not good service

May 6, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Colin

Thanks for your review,

Please be advised that items sent via our standard delivery service are usually expected to arrive within 2–5 working days. We can see that your order was dispatched on 29/04 and delivered on 01/05, which was within 2 working days of dispatch.

Kind regards,
hmv Customer Service

Rated 5 out of 5 stars

Quick delivery service

Quick delivery service

May 8, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Heldo

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

The staff at HMV Glasgow are amazing

The staff at HMV Glasgow are amazing, so helpful and made you feel at ease.
The event was extremely well organised and ran very well.

May 4, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Mrs Claire, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

All was so good and people super nice.

All was so good and people super nice.

May 3, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Joseph, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

All good

All good . Excellent communication and everything arrived on time. Helpful and friendly staff in store when I collected

April 28, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi lorraine

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Availability and great service.

Availability and great service.

April 25, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Michael

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Brian in the Argyle street branch was…

Brian in the Argyll street branch was brilliant at pointing us in the right direction in purchasing our first record player. He explained everything so that we could understand it better.

April 23, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi iain

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 3 out of 5 stars

When I asked staff member who had curly…

When I asked staff member who had curly hair & glasses about the event she said she had no idea about it. Poor show for a member of hmv staff

April 16, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Amy

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Rated 5 out of 5 stars

Staff very helpful and quick delivery

Staff very helpful and quick delivery

April 10, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Sandra

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Easy to use

Easy to use, and happy with service

April 3, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Martin, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

I can not say enough about hmv in store…

I can not say enough about hmv in store and online too. They are always very reliable and trustworthy. They will always assist you if you want to make a purchase or answer any questions about their products. Thank you, Melvin.

April 2, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi melvin

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Had a small budget to purchase a…

Had a small budget to purchase a turntable with speakers to replace one bought for me at Christmas that just didn't do the job.
I asked in store for assistance. The male I spoke to advised that his colleague "Brian" would be back from lunch shortly and he was definitely the best one to advise.
My husband and I went for lunch and returned to the store where we were given the full attention of Brian who was more happy to advise and demonstrate systems actually working. He gave special touches in actually playing songs I spoke about, made both my husband and I definitely feel we were being treated as a valued customer and not seen as a quick sale.
I've now revived my goods and am happy to be playing my vinyls to.my heart content!

March 20, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Sharn

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Glasgow Argyle St store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Rated 5 out of 5 stars
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Samantha

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Helpful Staff

Helpful Staff
Prompt delivery

March 22, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi there, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Quick and reliable

Quick and reliable. No hassles with order or delivery. Staff very helpful with collection.

March 22, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Andrew

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Lovely service thank you!

Hello thank you for super fast delivery and great service at collection. There was a nice atmosphere in store and got chatting to people in the queue.

Lovely vibes!

March 25, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Stephanie, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Amazing Staff

Great staff, nothing too much trouble. When we asked for an assessible slot, due to mum's mobility, for seeing Jane for her album signing, we got that and assisted straight away. Top notch instore staff that day 😍

March 22, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Claire

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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