Brian in the Argyll street branch was brilliant at pointing us in the right direction in purchasing our first record player. He explained everything so that we could understand it better.
Company replied
Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB
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Brian in the Argyll street branch was brilliant at pointing us in the right direction in purchasing our first record player. He explained everything so that we could understand it better.
Company replied
Had a small budget to purchase a turntable with speakers to replace one bought for me at Christmas that just didn't do the job. I asked in store for assistance. The male I spoke to advised that his... See more
Company replied
Great staff, nothing too much trouble. When we asked for an assessible slot, due to mum's mobility, for seeing Jane for her album signing, we got that and assisted straight away. Top notch instore st... See more
Company replied
Good sized store although one of the things that could be to have the likes of uhd, blu ray dvds & dvds all grouped together. Like all the dvds in one section sorted out by TV, film etc rather than a... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, United Kingdom
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Excellent service from start to finish..Definitely will be using HMV in the future, totally reliable..

Reply from hmv (UK) - Glasgow Argyle Street
Supposed to come in 2 day took 3 days with a email saying your running late not good service

Reply from hmv (UK) - Glasgow Argyle Street
The staff at HMV Glasgow are amazing, so helpful and made you feel at ease.
The event was extremely well organised and ran very well.

Reply from hmv (UK) - Glasgow Argyle Street

Reply from hmv (UK) - Glasgow Argyle Street
All good . Excellent communication and everything arrived on time. Helpful and friendly staff in store when I collected

Reply from hmv (UK) - Glasgow Argyle Street

Reply from hmv (UK) - Glasgow Argyle Street
Brian in the Argyll street branch was brilliant at pointing us in the right direction in purchasing our first record player. He explained everything so that we could understand it better.

Reply from hmv (UK) - Glasgow Argyle Street
When I asked staff member who had curly hair & glasses about the event she said she had no idea about it. Poor show for a member of hmv staff

Reply from hmv (UK) - Glasgow Argyle Street

Reply from hmv (UK) - Glasgow Argyle Street

Reply from hmv (UK) - Glasgow Argyle Street
Very easy to navigate web site HM good value for money quick delivery

Reply from hmv (UK) - Glasgow Argyle Street
I can not say enough about hmv in store and online too. They are always very reliable and trustworthy. They will always assist you if you want to make a purchase or answer any questions about their products. Thank you, Melvin.

Reply from hmv (UK) - Glasgow Argyle Street
Had a small budget to purchase a turntable with speakers to replace one bought for me at Christmas that just didn't do the job.
I asked in store for assistance. The male I spoke to advised that his colleague "Brian" would be back from lunch shortly and he was definitely the best one to advise.
My husband and I went for lunch and returned to the store where we were given the full attention of Brian who was more happy to advise and demonstrate systems actually working. He gave special touches in actually playing songs I spoke about, made both my husband and I definitely feel we were being treated as a valued customer and not seen as a quick sale.
I've now revived my goods and am happy to be playing my vinyls to.my heart content!

Reply from hmv (UK) - Glasgow Argyle Street
Quick and reliable. No hassles with order or delivery. Staff very helpful with collection.

Reply from hmv (UK) - Glasgow Argyle Street
Hello thank you for super fast delivery and great service at collection. There was a nice atmosphere in store and got chatting to people in the queue.
Lovely vibes!

Reply from hmv (UK) - Glasgow Argyle Street
Great staff, nothing too much trouble. When we asked for an assessible slot, due to mum's mobility, for seeing Jane for her album signing, we got that and assisted straight away. Top notch instore staff that day 😍

Reply from hmv (UK) - Glasgow Argyle Street
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