I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... See more
Company replied
Location
Switch locationUnit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... See more
Company replied
Had a small budget to purchase a turntable with speakers to replace one bought for me at Christmas that just didn't do the job. I asked in store for assistance. The male I spoke to advised that his... See more
Company replied
Good sized store although one of the things that could be to have the likes of uhd, blu ray dvds & dvds all grouped together. Like all the dvds in one section sorted out by TV, film etc rather than a... See more
Company replied
Company details
About hmv (UK) - Glasgow Argyle Street
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, United Kingdom
4.7
Excellent
442 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All good
All good . Excellent communication and everything arrived on time. Helpful and friendly staff in store when I collected
April 28, 2026
Reply from hmv (UK) - Glasgow Argyle Street
Hi lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Glasgow Argyle Street
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brian in the Argyle street branch was…
Brian in the Argyll street branch was brilliant at pointing us in the right direction in purchasing our first record player. He explained everything so that we could understand it better.
April 23, 2026
Reply from hmv (UK) - Glasgow Argyle Street
Hi iain
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
When I asked staff member who had curly…
When I asked staff member who had curly hair & glasses about the event she said she had no idea about it. Poor show for a member of hmv staff
April 16, 2026
Reply from hmv (UK) - Glasgow Argyle Street
Hello Amy
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Reply from hmv (UK) - Glasgow Argyle Street
Hi Sandra
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Nice staff very helpful .
April 8, 2026
Reply from hmv (UK) - Glasgow Argyle Street
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Glasgow Argyle Street
Hi Martin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to navigate web site HM good…
Very easy to navigate web site HM good value for money quick delivery
April 5, 2026
Reply from hmv (UK) - Glasgow Argyle Street
Hi Annmarie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Had a small budget to purchase a…
Had a small budget to purchase a turntable with speakers to replace one bought for me at Christmas that just didn't do the job.
I asked in store for assistance. The male I spoke to advised that his colleague "Brian" would be back from lunch shortly and he was definitely the best one to advise.
My husband and I went for lunch and returned to the store where we were given the full attention of Brian who was more happy to advise and demonstrate systems actually working. He gave special touches in actually playing songs I spoke about, made both my husband and I definitely feel we were being treated as a valued customer and not seen as a quick sale.
I've now revived my goods and am happy to be playing my vinyls to.my heart content!
March 20, 2026
Reply from hmv (UK) - Glasgow Argyle Street
Hello Sharn
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Glasgow Argyle St store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Brilliant start to finish
March 23, 2026
Reply from hmv (UK) - Glasgow Argyle Street
Hi Samantha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Glasgow Argyle Street
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and reliable
Quick and reliable. No hassles with order or delivery. Staff very helpful with collection.
March 22, 2026
Reply from hmv (UK) - Glasgow Argyle Street
Hello Andrew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Lovely service thank you!
Hello thank you for super fast delivery and great service at collection. There was a nice atmosphere in store and got chatting to people in the queue.
Lovely vibes!
March 25, 2026
Reply from hmv (UK) - Glasgow Argyle Street
Hi Stephanie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing Staff
Great staff, nothing too much trouble. When we asked for an assessible slot, due to mum's mobility, for seeing Jane for her album signing, we got that and assisted straight away. Top notch instore staff that day 😍
March 22, 2026
Reply from hmv (UK) - Glasgow Argyle Street
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well organised seamless signing process at Jane McDonald appearance
Well organised seamless signing process
March 24, 2026
Reply from hmv (UK) - Glasgow Argyle Street
Hi Stuart
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The team were lush!
The friendliness from everyone I dealt with, was amazing! The day flowed smoothly (meeting Jane McDonald). There was no rush, just good vibes all round
March 24, 2026
Reply from hmv (UK) - Glasgow Argyle Street
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Glasgow Argyle Street
Hello Collette
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Glasgow Argyle Street
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Glasgow Argyle Street
Hi Elizabeth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent!
March 6, 2026
Reply from hmv (UK) - Glasgow Argyle Street
Hi Patricia
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.