hmv (UK) - Glasgow Argyle Street Reviews 

444
TrustScore 4.5 out of 5

4.6

Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB


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Rated 5 out of 5 stars

I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... See more

Company replied

Rated 4 out of 5 stars

The staff are very helpful in ordering your items and are in store within 2/3 days well done keep up the good work.

Company replied

Rated 3 out of 5 stars

Good sized store although one of the things that could be to have the likes of uhd, blu ray dvds & dvds all grouped together. Like all the dvds in one section sorted out by TV, film etc rather than a... See more

Company replied

Rated 5 out of 5 stars

My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Glasgow Argyle Street

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

444 reviews

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4.6

All reviews

(444)

31,699 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

click and collect

I had a click and collect order, staff at the Argyle st branch, Glasgow were pleasant and efficient.

December 18, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi David

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great Service

Great Service
Seamless process from ordering to collecting. Lewis who served me when I picked up the item was very helpful and friendly.

December 15, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Margaret

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Perfect transaction

Perfect transaction. Vinyl arrived in perfect condition, thank you

December 14, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Allan

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Excellent Service

Easy ordering, kept updated & informed when ready for collection. No problems with collection. All in all excellent service

December 11, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Christine

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Had everything I wanted

Had everything I wanted

December 13, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Thomas

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great I have ordered quite a few times…

Great I have ordered quite a few times now and never any issues

December 12, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Donna

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 2 out of 5 stars

Only part order received for click and…

Only part order received for click and collect Other items seem to have gone missing . I ordered on 24/11/24 I thought in plenty time for Christmas and still not resolved I’ve visited the store twice and sent several emails to customer service with all details only to be eventually sent a form to complete about items “lost in post “
Don’t know if this is a HMV issue or Royal Mail but I won’t be doing click and collect again

November 24, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Shona

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we are currently looking into this. 

Kind regards

Rated 5 out of 5 stars

Out of stock store item.

My item was not in stock at the Glasgow store but I was able to order and have it sent to my home address, item received four days later, brilliant thank you.

December 12, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Maureen

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service

Great service

December 8, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Carol

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great service instore

Great service instore. Quick delivery and helpful staff

December 8, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Nikki

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Can always depend on HMV for great…

Can always depend on HMV for great products and prices. Thanks

November 29, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Caroline

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Everything went very smoothly

Everything went very smoothly. Thanks.

December 4, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Alex

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Record player

Everything good thanks 😊

November 30, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Margaret

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Decent folks working for you who are…

Decent folks working for you who are interested in their customers.

November 28, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Kenny

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Good staff in store.

Easy to order fast delivery to store pleasant experience in store staff most helpful.

December 2, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Georgina

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

After a bad mix up the staff came good…

After a bad mix up the staff came good on my order , great helpful staff in Argyll st shop ,so much better than customer services online who couldn’t even reply back to my problem .

November 30, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Alan

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Excellent product at a great price

Excellent product at a great price. Quick delivery and communication excellent.

November 29, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Lynn

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged, great price.

November 22, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Alan

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

very friendly and helpful staff

very friendly and helpful staff! got my sold out item delivered to my home in very quick timing.

November 23, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi nova

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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