hmv (UK) - Glasgow Argyle Street Reviews 

444
TrustScore 4.5 out of 5

4.6

Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB


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Rated 5 out of 5 stars

I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... See more

Company replied

Rated 4 out of 5 stars

The staff are very helpful in ordering your items and are in store within 2/3 days well done keep up the good work.

Company replied

Rated 3 out of 5 stars

Good sized store although one of the things that could be to have the likes of uhd, blu ray dvds & dvds all grouped together. Like all the dvds in one section sorted out by TV, film etc rather than a... See more

Company replied

Rated 5 out of 5 stars

My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Glasgow Argyle Street

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

444 reviews

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4.6

All reviews

(444)

31,629 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can always get what I’m looking for

Well packed came on time told happy no complaints

March 6, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Elizabeth

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Staff nice and helpful no hassle…

Staff nice and helpful no hassle ordering and recieving

February 27, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello william

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Love HMV's products and staff

Love HMV's products and staff. I visit frequently and always feel welcome and love browsing.

February 27, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Carla

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Amazing package items protection

The care and attention Hmv take in packaging to protect my lord of the rings steelbook box set is amazing I wish other companies would follow suit

February 26, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi John

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Was great from start to finish

Was great from start to finish, staff brilliant too.

February 26, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Kirsty

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Rated 5 out of 5 stars

Fast efficient friendly

Fast, efficient, and friendly service

February 14, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Jamie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great service yet again

Great service yet again. Thank you

February 10, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Mary

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Great great great

February 4, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Beanz

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Purchase of 3 dvd box sets.

Called into store to purchase 3 box series of dvds.
I was informed by staff member that they were not in stock, but that he would order them for me.
Staff member placed order. I said I would call into store to collect them.
I would receive emails to inform me when order ready.
Collected order a few days later. No problems .

January 30, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Mr

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Great service from staff in store and…

Great service from staff in store and very quick delivery.

January 19, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Mark

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Another great 4K purchase in HMV

Another great 4K purchase in HMV. REALLY GREAT 2 4K deal for £30.00.

Staff could not have been more helpful. HMV and FOPP are main reason that U visit central Glasgow.

👍👍

January 20, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Paul

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

great all the best

January 15, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi DOUGLAS

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Gary

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

purchase and collection

Really easy, updated when in store

January 9, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Simon

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Quick delivery to store

Quick delivery to store. Items as expected.

January 8, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Scott

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Order online for click & collect.

Purchased online for click and collect at the store in Glasgow. No problems at all plus Lola was very helpful in the store itself.

December 26, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Kevin

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Service with a smile the guy was…

Service with a smile the guy was pleasant and quick at getting my order

December 23, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Donna

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Great help wasn't instore but employee…

Great help couldn't find what was after instore but employee was very helpful and was delivered in a few days

December 23, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Craig

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Perfect and timely

December 22, 2024
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi William

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Absolutely superb service today in the…

Absolutely superb service today in the Glasgow store from Mark. I was only in the shop for a minute when he approached me to ask if I needed help with anything and offered me a seat (I’m on crutches at the minute) I was looking for a particular Playstation game but he knew immediately it wasn’t in stock and not available to order in time for Christmas. However while he was telling me this he went onto his phone and quick as a flash checked the availability of the game in the Argos around the corner. He showed me on his phone that it was available and how much it was and actually went as far as reserving it for me in case it sold out by the time I got there. Absolutely exceptional service. Putting a customers satisfaction ahead of sales for their own shop, at Christmas no less, is fantastic to see in this day and age.

December 21, 2024
Unprompted review
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Russell

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

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