hmv (UK) - Grimsby Reviews 

185
TrustScore 4.5 out of 5

4.7

Unit J, Freshney Place, DN31 1QL Grimsby, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It’s always great to go into the Grimsby store- I couldn’t see what I wanted but with the help of the staff I was able to order the DVD – I was sent an e-mail when it was ready to collect from the sto... See more

Company replied

Rated 5 out of 5 stars

Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... See more

Company replied

Rated 2 out of 5 stars

I purchased a dvd and the case was smashed on delivery, the outer package was fine just the plastic case the dvd’s were in

Company replied

Rated 5 out of 5 stars

My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he i... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Grimsby

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit J, Freshney Place, DN31 1QL, Grimsby, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.7

All reviews

(185)

30,417 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best customer service

The staff were very helpful and polite and dealt with my order promptly.

December 28, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Mr Robinson, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great service

January 17, 2026
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Mark,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Exceptional service from Pete in the…

Exceptional service from Pete in the Grimsby store always makes time for you which in itself makes you feel valued as a customer

January 15, 2026
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Paul

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon 🙂

Rated 5 out of 5 stars
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi paul

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great Grimsby Staff

Great customer service from Grimsby staff

December 16, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Kevin

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Came when said

Came when said , as advertised ,staff in shop very helpfull

December 13, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Mr

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Love HMV

Very happy with the service, very quick delivery

December 3, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Sarah

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Easy to order online and notified when…

Easy to order online and notified when ready to pick up. Polite assistant at shop.

November 25, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Alf,

Thanks so much for leaving us a 5-star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

No nonsense transaction

No nonsense transaction, good deal, quick service...etc.

November 22, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Lee

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service kept informed of delivery…

Great service kept informed of delivery and delivery date items arrived at time stated and products arrived in great condition would highly recommend HMV.

November 22, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Valerie

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Polite efficient service when ordering…

Polite efficient service when ordering and free deluvery.

November 17, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi there!

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

I prefer to shop in store 5 star 🌟

I would rather use my local HMV store than order online and risk being out on the day of delivery
Staff very helpful and an email notifying me that my purchase was in store
Excellent 5star

November 15, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hello Debra

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

The member of staff was very helpful helpful as…

The member of staff was very helpful as I couldn't find what I was looking for .Top marks for efficiency.

November 13, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Sandra

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

amazing

order came on time and packed very well

November 3, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Joyce

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Great service

Staff member who served me was more than helpful with my order

October 31, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Kd

Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Pre ordered a cd

Pre ordered a cd. Came day before release day.

October 22, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Chloe

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 4 out of 5 stars

Easy to order

Easy to order and quick delivery

October 18, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hello John

Thanks for leaving us a great review!

We were so pleased to read your comments and look forward to seeing you again soon.

Rated 4 out of 5 stars

Straight forward click and collect…

Straight forward click and collect purchase. Vinyl packaged in cardboard. One sleeve annoyingly slightly damaged.

October 21, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Customer

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

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