hmv (UK) - Grimsby Reviews 172

TrustScore 5 out of 5

4.8

Unit J, Freshney Place, DN31 1QL Grimsby, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... See more

Company replied

Rated 5 out of 5 stars

My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he i... See more

Company replied

Rated 5 out of 5 stars

The experience of visiting the HMV store in Grimsby and puchasing CDs and DVDs in store and also placing an order in store for a separate DVD was excellent. The staff were helpful and polite and... See more

Company replied

Rated 5 out of 5 stars

Due to a special edition version of an album not being available in store, I ordered online and collected a couple of days later. As always was greeted by a friendly smiling helpful person in store. I... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Grimsby

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit J, Freshney Place, DN31 1QL, Grimsby, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

172 reviews

5-star
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1-star

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Rated 5 out of 5 stars

I needed Ozzy's Osmosis again as I'm a…

I needed Ozzy's Osmosis again as I'm a bit old and don't want to deal with technology while I'm driving. The guy in store had it delivered to my address within days. Job done well!

August 19, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Ann-Marie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Polite and kind staff .

Polite and kind staff .. no problems with order .. did exactly as they said .. as always .. delivered on time .. thank you

July 19, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Jean

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Brilliant staff

As always, helpful and friendly staff

July 18, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

HMV for the win

Had my fair share of ups and downs with HMV but this time they came through and then some!!! Ordered & delivered within 2 days!

July 4, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Paul

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

service was efficient and prompt what…

service was efficient and prompt what more can i say,Thanks to Pete at HMV at their Grimsby branch 👍

June 24, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Derek

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very helpful in store

Went into store, but didn't have albums I wanted. Very helpful assistant, who checked stock for me, and then placed my order. Prompt delivery followed.

June 17, 2025
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Reply from hmv (UK) - Grimsby

Hi Julie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Easy to order the vinyl record

Easy to order the vinyl record, and good communication.

June 18, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Steve

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Always great service..staff very…

Always great service..staff very frendly and helpful

June 17, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi,

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Very reliable and delivered early

Very reliable and delivered early. Highly recommended.

June 5, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Keith

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, I had a gift card that was in store only but the item I wanted was out of stock, Laura helped me place an order in store for home delivery

June 2, 2025
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Reply from hmv (UK) - Grimsby

Hi Emma

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Hmvgy

Friendly helpful staff and efficient service.item tracked notified of its dispatch and delivery ready for collection

May 30, 2025
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Reply from hmv (UK) - Grimsby

Hi Neil

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Really good experience 5 stars

Really good experience
Keep it up Grimsby HMV

May 8, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

The assistant was very helpful and…

The assistant was very helpful and efficient it was a good experience

May 2, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Barry

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Indispensable local retail resource.

I visited the store to collect an order and also found another item of interest amongst the stock on display as one so often does.

April 25, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Stephen

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Excellent

Staff extremely helpful. Fast prompt delivery of order for two DVDs. Highly recommend!

March 29, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Arrived very quickly perfect thank you

Arrived very quickly perfect thank you

March 7, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Dean

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Quick and easy to use the app

Quick and easy to use the app. Fast delivery vert friendly service in store 👌

March 6, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hello Colin

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

HMV Purchases.

The experience of visiting the HMV store in Grimsby and puchasing CDs and DVDs in store and also placing an order in store for a separate DVD was excellent. The staff were helpful and polite and once the order was placed for the DVD which was not in stock it was dispatched and arrived instore in Grimsby very quickly. Great job all round! From David Dickinson.

February 27, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Margaret

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Top service

Normal excellent service from hmv Grimsby lots of knowledge and always happy to help,especially Alf sorted out online order for me for new album not in store

February 9, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi antony

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Grimsby store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Rated 5 out of 5 stars

Alf in HMV Grimsby took the trouble of…

Alf in HMV Grimsby took the trouble of ordering online for me a couple of titles that weren't immediately available in store, and discussed similar items for future consideration, in a helpful and cheerful manner

January 29, 2025
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hello Steve

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Grimsby store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

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