Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... See more
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Unit J, Freshney Place, DN31 1QL Grimsby, GB
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Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... See more
Company replied
My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he i... See more
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The experience of visiting the HMV store in Grimsby and puchasing CDs and DVDs in store and also placing an order in store for a separate DVD was excellent. The staff were helpful and polite and... See more
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Due to a special edition version of an album not being available in store, I ordered online and collected a couple of days later. As always was greeted by a friendly smiling helpful person in store. I... See more
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Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit J, Freshney Place, DN31 1QL, Grimsby, United Kingdom
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I needed Ozzy's Osmosis again as I'm a bit old and don't want to deal with technology while I'm driving. The guy in store had it delivered to my address within days. Job done well!

Reply from hmv (UK) - Grimsby
Polite and kind staff .. no problems with order .. did exactly as they said .. as always .. delivered on time .. thank you

Reply from hmv (UK) - Grimsby
Had my fair share of ups and downs with HMV but this time they came through and then some!!! Ordered & delivered within 2 days!

Reply from hmv (UK) - Grimsby
service was efficient and prompt what more can i say,Thanks to Pete at HMV at their Grimsby branch 👍

Reply from hmv (UK) - Grimsby
Went into store, but didn't have albums I wanted. Very helpful assistant, who checked stock for me, and then placed my order. Prompt delivery followed.

Reply from hmv (UK) - Grimsby

Reply from hmv (UK) - Grimsby

Reply from hmv (UK) - Grimsby
Very reliable and delivered early. Highly recommended.

Reply from hmv (UK) - Grimsby
Very helpful staff, I had a gift card that was in store only but the item I wanted was out of stock, Laura helped me place an order in store for home delivery

Reply from hmv (UK) - Grimsby
Friendly helpful staff and efficient service.item tracked notified of its dispatch and delivery ready for collection

Reply from hmv (UK) - Grimsby

Reply from hmv (UK) - Grimsby
The assistant was very helpful and efficient it was a good experience

Reply from hmv (UK) - Grimsby
I visited the store to collect an order and also found another item of interest amongst the stock on display as one so often does.

Reply from hmv (UK) - Grimsby
Staff extremely helpful. Fast prompt delivery of order for two DVDs. Highly recommend!

Reply from hmv (UK) - Grimsby

Reply from hmv (UK) - Grimsby
Quick and easy to use the app. Fast delivery vert friendly service in store 👌

Reply from hmv (UK) - Grimsby
The experience of visiting the HMV store in Grimsby and puchasing CDs and DVDs in store and also placing an order in store for a separate DVD was excellent. The staff were helpful and polite and once the order was placed for the DVD which was not in stock it was dispatched and arrived instore in Grimsby very quickly. Great job all round! From David Dickinson.

Reply from hmv (UK) - Grimsby
Normal excellent service from hmv Grimsby lots of knowledge and always happy to help,especially Alf sorted out online order for me for new album not in store

Reply from hmv (UK) - Grimsby
Alf in HMV Grimsby took the trouble of ordering online for me a couple of titles that weren't immediately available in store, and discussed similar items for future consideration, in a helpful and cheerful manner

Reply from hmv (UK) - Grimsby
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