hmv (UK) - Grimsby Reviews 172

TrustScore 5 out of 5

4.8

Unit J, Freshney Place, DN31 1QL Grimsby, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... See more

Company replied

Rated 5 out of 5 stars

My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he i... See more

Company replied

Rated 5 out of 5 stars

The experience of visiting the HMV store in Grimsby and puchasing CDs and DVDs in store and also placing an order in store for a separate DVD was excellent. The staff were helpful and polite and... See more

Company replied

Rated 5 out of 5 stars

Due to a special edition version of an album not being available in store, I ordered online and collected a couple of days later. As always was greeted by a friendly smiling helpful person in store. I... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Grimsby

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit J, Freshney Place, DN31 1QL, Grimsby, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

172 reviews

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Rated 5 out of 5 stars

Excellent service and choice

Excellent service and choice

July 24, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Antony

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service

Great service. Easy to pick up click and collect items. You can also purchase stuff from the store at the same time too rather than doing two separate transactions.

July 21, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Luke

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

A website that is easy to navigate and…

A website that is easy to navigate and sells good quality products for a good price

July 9, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi HARRY

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Perfect Shopping Experience!!

I would like to thank ALL the staff at the Freshney Place store for their EXCELLENT service. I ordered Beats ear buds and they are amazing. I was advised by Laura how good they are and she ordered them. Really fast delivery and brilliant price. Thank you so much HMV Grimsby.

June 20, 2024
Unprompted review
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Carol

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 1 out of 5 stars
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hello,

Feedback of any nature is important to us so we'd like to thank you for leaving us a review. We'd love to be able to boost your rating though so please do let us know what's happened at support.hmv.com and we'll see if we can help.

Thanks,

Rated 5 out of 5 stars

Helpful staff very thorough in taking…

Helpful staff very thorough in taking down information

June 4, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi CARMEN

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Phil

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Staff really helpful and friendly

Staff really helpful and friendly

May 4, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Alison

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 1 out of 5 stars

Still haven’t got an email to say my…

Still haven’t got an email to say my order is ready

April 28, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Rachel

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Kind regards

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful. Nothing too much trouble.

April 27, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Susie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Record order

Love hmv an PayPal makes it even easier to pay for by splittin it up will be ordering again

April 24, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Rob

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great product

Great product, easy to find what I was after and fast delivery.

April 16, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Shaun

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Good

Good , Quick and Polite Service

April 10, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Michael

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Well informed

Well informed, used click and collect, friendly staff, quick delivery

March 28, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Emma

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

New album release

Very efficient and speedy

March 20, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Paul

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

easy ordering good communication when…

easy ordering good communication when dispatched and ready for collection

March 20, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Robert

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Really good service

Really great staff very helpful and super friendly

March 17, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Stephen

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Fantastic service,delivery was outstanding. …

Fantastic service,delivery was outstanding, it arrived 3 days earlier than expected. Very happy with product, definitely order from HMV again.
Many Thanks.

March 17, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi DAVID

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Excellent customer service

My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he is interested in. We are very grateful for their kind and inclusive attitude. Thank you.

March 8, 2024
hmv (UK) - Grimsby logo

Reply from hmv (UK) - Grimsby

Hi Louise

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

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