The young man who served me in your Harrogate store, (identifiable only by the dark nail polish he was wearing as I didn't ask his name) was so polite, friendly and helpful. He is a real credit to you... See more
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Location
Switch locationUnit H,, New Victoria Gardens Shopping Centre, HG1 1AE Harrogate, GB
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See what reviewers are saying
Harrogate HMV - Thank you OBVIOUSLY I'm a HUGE FAN OOF Mariah Carey- This Album was a no brained Delivery super fast - wasn't expecting that Thank you HMV Harrogate Staff were incredibly help... See more
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Bought a number of Blu Ray items off the shelf in Harrogate HMV store but staff there offered to order other items online for me that weren't available or out of stock at the time.Both staff members... See more
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Ordered on the Friday. Two day working delivery time. Email notification on Monday. Collected mid-afternoon and on my turntable 6.00pm! Store assistant very helpful - pointed me in the direction... See more
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Company details
About hmv (UK) - Harrogate
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit H,, New Victoria Gardens Shopping Centre, HG1 1AE, Harrogate, United Kingdom
4.8
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Customer assistant in Harrogate store
The young man who served me in your Harrogate store, (identifiable only by the dark nail polish he was wearing as I didn't ask his name) was so polite, friendly and helpful. He is a real credit to your brand.
June 18, 2026
Reply from hmv (UK) - Harrogate
Hello June
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Thought they were very helpful. Had a chat too. Very pleasant guy.
Thought they were very helpful
June 21, 2026
Reply from hmv (UK) - Harrogate
Hi Francis
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service
Great customer service. The people at the tills are always very nice. Also really good quick delivery. Good selection of badges at the tills. I really like the new Lord of the rings badges.
June 15, 2026
Reply from hmv (UK) - Harrogate
Hello Hannah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Player/cd unit
Player/cd unit brilliant plug faulty replaced immediately now working perfect
June 8, 2026
Reply from hmv (UK) - Harrogate
Hi Jane
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great service with knowledgeable staff…
Great service with knowledgeable staff ready to help advise on extensive media instore
May 19, 2026
Reply from hmv (UK) - Harrogate
Hi Scott
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Bloody amazing
Bloody amazing. My balls tingled on the first play of aswad- cheers and have a good night
May 14, 2026
Good service
May 13, 2026
Reply from hmv (UK) - Harrogate
Hi Eric,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The ordering system was quick and easy…
The ordering system was quick and easy to use. The colleagues in the Harrogate store are always friendly and helpful.
May 10, 2026
Reply from hmv (UK) - Harrogate
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Harrogate
Hi Mr Gray,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Harrogate
Hello Christopher
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Harrogate
Hi Brendan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Harrogate
Hi Ian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Harrogate
Hi Paul
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Harrogate store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Always helpful polite Harrogate store…
Always helpful polite Harrogate store being going into the shop for years good service
March 27, 2026
Reply from hmv (UK) - Harrogate
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Service
Easy to order on-line after visiting a store where they were sold out, no fuss, quick delivery, well packaged first time order but would not hesitate to order again.
March 24, 2026
Reply from hmv (UK) - Harrogate
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Harrogate
Hi Steven,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Thank You For Your Professional Services
Great customer service pre & post receiving the purchase. Limited waiting time & securely packaged.
March 1, 2026
Reply from hmv (UK) - Harrogate
Hi Nicola
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They did a great job to find what I was…
They did a great job to find what I was looking for, then the items arrived at the shop few days later, many thanks.
February 28, 2026
Reply from hmv (UK) - Harrogate
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
brill staff
brill staff. useful tracking. would recommend service to family and friends.
January 21, 2026
Reply from hmv (UK) - Harrogate
Hi Niall
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Harrogate Branch
I visit and purchase from the Harrogate store most weeks, last week I purchased the Bad Bunny - vinyl. Jamie T served me and he very kindly searched the store for the Bad Bunny vinyl, and he was so kind. In fact every member of staff in the Harrogate branch are always the absolute best!
February 10, 2026
Unprompted review
Reply from hmv (UK) - Harrogate
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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