The assistant behind the counter was very helpful and pleasant when I ordered a DVD recently. With so many self service tills and ordering from the Internet, it makes a nice change to speak to a huma... See more
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Location
Switch locationUnit TS4, Town Square, Priory Meadow, TN34 1PH Hastings, GB
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See what reviewers are saying
Always have a positive experience with HMV, whether that's online, or in the shop itself :) I have been shopping there for many, many years, and will continue to do for many years to come. Hastings... See more
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Service good, as per usual, but I get a little irritated by every company I deal with asking for a review, every time I buy anything from them. I may be a 'little' old school, but I've always thought... See more
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Your staff in your Hastings branch were very helpful and personable as they always are It's always nice to visit HMV when we are in town.Is there any news to the reopening of your Eastbourne store bec... See more
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Company details
About hmv (UK) - Hastings
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit TS4, Town Square, Priory Meadow, TN34 1PH, Hastings, United Kingdom
4.8
Excellent
220 reviews
Asks customers to review
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Reply from hmv (UK) - Hastings
Hi James,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Highly recommend
The two staff that helped me were brilliant. Knowledgeable and friendly.
January 19, 2026
Reply from hmv (UK) - Hastings
Hi Kel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely perfect
January 18, 2026
Reply from hmv (UK) - Hastings
Hi Richard,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Hastings
Hi Jet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Hastings
Hello Denise
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service
Turned up to my local HMV on the recommendation for a present by a friend.
Guy who served me, think his name was TJ, did everything slick and smooth, no issues or drama, and told me what to do, what the procedures are and when it would arrive and it all went well!
My friend loved the present and all resolved.
Overall, excellent service!
December 29, 2025
Reply from hmv (UK) - Hastings
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great shop if you prefer the personal touch
Super helpful staff found me just what I needed for a Christmas gift. It arrived quickly and I was notified as soon as it came. Good service all round, just what I needed.
January 2, 2026
Reply from hmv (UK) - Hastings
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The speed of the delivery &the…
The speed of the delivery &the wonderful staff member who helped me.
December 23, 2025
Reply from hmv (UK) - Hastings
Hi ben
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Done a pre order for cd
Done a pre order for cd. Money came out of bank a few days before. Than had email say will let you know when to collect. Few days later I had confirmation email to say, ready to collect in store. Very happy with my experience. Great item great price. 👌👍
December 15, 2025
Reply from hmv (UK) - Hastings
Hi Daniel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Happy customer
Very friendly and helpful staff. Didn’t have what I wanted in store but they ordered it in and arrived quickly
December 11, 2025
Reply from hmv (UK) - Hastings
Hi MS
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Helpful
Although my order was a day late being delivered by the Royal Mail, it arrived undamaged. The HMV staff were helpful and polite 🙂.
November 18, 2025
Reply from hmv (UK) - Hastings
Hi Glyn,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always a great choice of all types of…My Saturday day trip to HMV
Always a great choice of all types of music and dvds, the staff are extremely helpful and friendly, if they haven,t got what i want they will order for me, great service.
November 17, 2025
Reply from hmv (UK) - Hastings
Hi John Watts
Thanks for leaving us a great review! We’re so pleased to read your kind comments and look forward to seeing you again soon :-)
Thanks for shopping with hmv
I ordered Piombo
I ordered Piombo: The Crime-Funk Sound of Italian Cinema in the Years of Lead 1973-81 LP online for a great price. Picked the album up a few days later. Very friendly staff in the Hastings store. All good, thanks.
November 9, 2025
Reply from hmv (UK) - Hastings
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Email communication needs to be better.
Ordered a dvd online for click and collect, and was told to wait for an email to tell me when it was at the store. I waited nearly 2 weeks and then went into the hmv shop. Lo and behold the dvd was there and had been for a week or so days. Luckily I went in there when I did as the package said 30/10 written on it. I'm assuming it would have been returned back to the main depot if it hadn't been picked up by the 30th... however, the lady in store was very helpful and nice.
October 21, 2025
Reply from hmv (UK) - Hastings
Hi Theresa
Thank you for taking the time to leave us a review.
We're very sorry to hear that there was a delay with the order and for any disappointment as a result of this.
We certainly appreciate you making us aware of this and we do hope that you enjoy your purchase.
Good knowledge of products,eager to…
Good knowledge of products,eager to please good communication and politeness
October 23, 2025
Reply from hmv (UK) - Hastings
Hello Mr Read,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
All the information for my pre order…
All the information for my pre order was shown so I understood when the money was taken and how long it would take to arrive and it was a fast delivery
October 23, 2025
Reply from hmv (UK) - Hastings
Hello Becky
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
A rather limited range
Very excited to find an HMV close to where we were staying. However, it was new release Friday and they didn't have any of the records on my list. More toys, and playthings than actual music, very disappointing.
No wonder there are several indie retailers in the area!
October 12, 2025
Reply from hmv (UK) - Hastings
Hello Chris
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
Whilst we do like to refresh the look of our stores and show off a range of products that we have available for our customers to own, we’d never intend this to cause confusion or limit the finding of our items, so we’re disappointed to hear this may have been the case on this occasion.
The staff were happy to find the cd we…
The staff were happy to find the cd we wanted and we received it at Hastings store within 4 days.
October 6, 2025
Reply from hmv (UK) - Hastings
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Package delivered to Hastings HMV and…
Package delivered to Hastings HMV and easy to pick up from the very helpful team there.
If only the shop in Hastings had far more CD's. The HMV in Tunbridge Wells is far far better for music. The shop in Hastings has a very limited selection which is why I always shop on line with HMV or Amazon
September 19, 2025
Reply from hmv (UK) - Hastings
Hello Graham
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The sales person was very helpful and…
The sales person was very helpful and happy .
Prompt delivery of dvd .
September 17, 2025
Reply from hmv (UK) - Hastings
Hi Rhod
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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