Every time I pop into HMV High Wycombe it's always a pleasure. Staff always focused on my requirements and also take a genuine interest in the music I'm purchasing or ordering. Brilliant service every... See more
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Location
Switch locationUnit 63, Eden, Union Parade, HP11 2BQ High Wycombe, GB
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The young lady Chelsea who served me was very pleasant and helpful as I could not find the dvd I was looking for she had a look on the computer and said she could order my dvd in just keep the staff... See more
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Ordering was very good, the manager was very helpful. When I went to collect the vinyl the assistant couldn't find it and kept asking if I had the correct email, which I did and showed her. After many... See more
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Fantastic service in shop, friendly and very polite. The cd's l wanted were not in store, but staff ordered all l was after, music from the 70's, so probably not always available, and had all delivere... See more
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Company details
About hmv (UK) - High Wycombe
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 63, Eden, Union Parade, HP11 2BQ, High Wycombe, United Kingdom
4.8
Excellent
138 reviews
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I think that hmv is a fantastic store…
I think that hmv is a fantastic store and place to buy things and the staff are so friendly and polite also very helpful as well.
August 4, 2024
Reply from hmv (UK) - High Wycombe
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
getting a DVD
The staff were very helpful.
They had 2 of the 4 titles I required in store.
One had to be ordered and that came very quickly.
Unfortunately they didn't have the fourth one on their stocks and suggested I get it from Amazon.
Three out of four wasn't that bad.
June 19, 2024
Reply from hmv (UK) - High Wycombe
Hello customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - High Wycombe
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered and received the next day staff…
Ordered and received the next day staff in store we’re very helpful we’ll done.
May 27, 2024
Reply from hmv (UK) - High Wycombe
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing staff in the High Wycombe…
Amazing staff in the High Wycombe branch. Nothing is too much trouble.
May 4, 2024
Reply from hmv (UK) - High Wycombe
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service… very good staff who…
Excellent service… very good staff who go out of their way to find what I was looking for….
May 1, 2024
Reply from hmv (UK) - High Wycombe
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - High Wycombe
Hi Simone
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service and friendly staff.
April 17, 2024
Reply from hmv (UK) - High Wycombe
Hi steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very easy process and the staff very…
Very easy process and the staff very helpful and kind got my cd in great condition and very good communication.
March 30, 2024
Reply from hmv (UK) - High Wycombe
Hi Wayne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff member,named David.
Helpful staff member.
Ordered d.v.d
Was notified when it was dispatched and when arrived in store..
Very efficient service.
February 28, 2024
Reply from hmv (UK) - High Wycombe
Hello penny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were super kind and helpful
The staff were super kind and helpful. When the staff member originally helped me he was great with finding the movie I was after and explaining how to do a pick up as I hadn't done it before. Then when I went in a different member was nice and quick when looking for my prder and was nice and polite.
The selection in store is great and even better if they don't have it they are happy to look in the system and either find it in store if it is there or order it I for you.
February 23, 2024
Reply from hmv (UK) - High Wycombe
Hi Amy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant Service
My order was taken efficiently and the record arrived at the expected time.
February 9, 2024
Reply from hmv (UK) - High Wycombe
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :)
Reply from hmv (UK) - High Wycombe
Hi carlos
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was easy to order with a very…
It was easy to order with a very helpful man at the shop
January 13, 2024
Reply from hmv (UK) - High Wycombe
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
CD in mint condition
CD in mint condition, well protected in transit, fast delivery, convenient click and collect, friendly, and helpful staff.
January 9, 2024
Reply from hmv (UK) - High Wycombe
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ease of ordering via the website
Ease of ordering via the website. Excellent comms. Professional and polite staff on collection. This is why I prefer to visit and purchase in store as the service is excellent.
January 2, 2024
Reply from hmv (UK) - High Wycombe
Hi Rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Found what I wanted!
The sales assistant was positive and efficient. It was also a good experience overall as I managed to source a DVD that my husband thought would be difficult to find!
December 20, 2023
Reply from hmv (UK) - High Wycombe
Hello Janette
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordering was very good
Ordering was very good, the manager was very helpful. When I went to collect the vinyl the assistant couldn't find it and kept asking if I had the correct email, which I did and showed her. After many searches finally finding it in the first place she looked!
December 21, 2023
Reply from hmv (UK) - High Wycombe
Hello Suzanne,
Thank you for getting in touch! We're sorry to hear that you've had a disappointing experience in store, but we're glad to hear you received your order. We'll get your feedback passed on to improve our service in future. Thank you!
High Wycombe
I had being at HW store to collect a vinyl that I bought online. Very friendly staff!
December 12, 2023
Reply from hmv (UK) - High Wycombe
Hi Deise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good/Bad news
Great because I could order in the store. Only downside was that I wasn’t kept informed when it may be delivered.
December 1, 2023
Reply from hmv (UK) - High Wycombe
Hi Christine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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