hmv (UK) - High Wycombe Reviews 129

TrustScore 5 out of 5

4.8

Unit 63, Eden, Union Parade, HP11 2BQ High Wycombe, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service in shop, friendly and very polite. The cd's l wanted were not in store, but staff ordered all l was after, music from the 70's, so probably not always available, and had all delivere... See more

Company replied

Rated 5 out of 5 stars

HMV is a lovely shopping experience. Easy online ordering. Pick up in store with lovely people who are just normal, friendly, helpful folk. On the same day, I’d had a very opposite experience at anoth... See more

Company replied

Rated 5 out of 5 stars

HMV are always a pleasure to shop with, be it online or in store. In store staff are friendly, knowledgeable & basically always want to help. Online, I have always had pre orders delivered on day... See more

Company replied

Rated 3 out of 5 stars

Ordering was very good, the manager was very helpful. When I went to collect the vinyl the assistant couldn't find it and kept asking if I had the correct email, which I did and showed her. After many... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - High Wycombe

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit 63, Eden, Union Parade, HP11 2BQ, High Wycombe, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

129 reviews

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Rated 5 out of 5 stars

great fast service

great fast service, and communication via e-mail

April 26, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi carolyn

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

good to be able to pre-order

good to be able to pre-order new releases for collection in store

April 15, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Richard

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Fantastic service in shop

Fantastic service in shop, friendly and very polite. The cd's l wanted were not in store, but staff ordered all l was after, music from the 70's, so probably not always available, and had all delivered to my home address. Delivery was on the day given and trackable. I also asked about a wireless speaker and given helpful info and brought a gorgeous mini wireless speaker which is amazing. Totally recommend HMV, great instore service from happy staff, thank you for a lovely shopping experience.

April 3, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Lorraine

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our High Wycombe store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Rated 5 out of 5 stars

A great store for any pop culture, music, film etc

The staff are friendly and helpful anytime I visit the store with any queries and help I need or want

April 2, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Josh

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

You had the product I wanted and the…

You had the product I wanted and the staff were pleasant and friendly.

April 2, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Sam

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

The website was easy to use

The website was easy to use, and the collection was simple. The two ladies working in store were awesome and super helpful

March 19, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Lex

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Easy to order and arrange Click &…

Easy to order and arrange Click & Collect from local store. Good communications. Available to collect earlier than expected. Pick up was easy.

March 16, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Georgechines

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Service excellent

Service with a enthusiasm and a smile

March 5, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Chris

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Excellent delivered quickly no problem

Excellent delivered quickly no problem

March 1, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Mrs Lesley, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Always friendly very happy to help good…

Always friendly very happy to help good quality goods lots of choices

February 27, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Angela

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Went in for advice and help

Went in for advice and help, looking for a film from the High Wycombe store. Staff couldn't have been more helpful. This is why stores are much better than Amazon or online streaming, local knowledge and friendly chat from true fans, nerds and geeks. They had what i needed and it was cheaper than online and no waiting for delivery. Thanks Team.

December 4, 2025
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Richard

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Another fantastic experience at HMV…

Another fantastic experience at HMV High Wycombe. Great service as always. Highly recommended.

February 5, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi IH

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

3 for £66 Great!

Easy to order. Easy to collect. Great price.

January 22, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Mike

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Excellent stock of music options

Excellent stock of music options, great staff who are helpful and knowledgable. Visiting is a pleasure.

January 3, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Derek

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

HMV online purchase.

Easy to order & the collection from my local store was easy with friendly Helpfull staff.

January 2, 2026
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Customer

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Easy to click and collect

December 19, 2025
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Rachel

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Easy process to follow

December 28, 2025
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Barry

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Humans of HMV: The World Needs You

HMV is a lovely shopping experience. Easy online ordering. Pick up in store with lovely people who are just normal, friendly, helpful folk. On the same day, I’d had a very opposite experience at another retail chain and HMV confirmed my faith in humanity. Keep doing what you do.

December 12, 2025
Unprompted review
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi SHP

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great

Order delivered to store on time. Quick & easy pick up with nice polite & friendly staff.

December 9, 2025
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi PAMELA

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Friendly and helpful service.

Friendly and helpful service.

November 23, 2025
hmv (UK) - High Wycombe logo

Reply from hmv (UK) - High Wycombe

Hi Gareth,

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

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