Fantastic service in shop, friendly and very polite. The cd's l wanted were not in store, but staff ordered all l was after, music from the 70's, so probably not always available, and had all delivere... See more
Company replied
Unit 63, Eden, Union Parade, HP11 2BQ High Wycombe, GB
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Fantastic service in shop, friendly and very polite. The cd's l wanted were not in store, but staff ordered all l was after, music from the 70's, so probably not always available, and had all delivere... See more
Company replied
HMV is a lovely shopping experience. Easy online ordering. Pick up in store with lovely people who are just normal, friendly, helpful folk. On the same day, I’d had a very opposite experience at anoth... See more
Company replied
HMV are always a pleasure to shop with, be it online or in store. In store staff are friendly, knowledgeable & basically always want to help. Online, I have always had pre orders delivered on day... See more
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Ordering was very good, the manager was very helpful. When I went to collect the vinyl the assistant couldn't find it and kept asking if I had the correct email, which I did and showed her. After many... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 63, Eden, Union Parade, HP11 2BQ, High Wycombe, United Kingdom
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Reply from hmv (UK) - High Wycombe
good to be able to pre-order new releases for collection in store

Reply from hmv (UK) - High Wycombe
Fantastic service in shop, friendly and very polite. The cd's l wanted were not in store, but staff ordered all l was after, music from the 70's, so probably not always available, and had all delivered to my home address. Delivery was on the day given and trackable. I also asked about a wireless speaker and given helpful info and brought a gorgeous mini wireless speaker which is amazing. Totally recommend HMV, great instore service from happy staff, thank you for a lovely shopping experience.

Reply from hmv (UK) - High Wycombe
The staff are friendly and helpful anytime I visit the store with any queries and help I need or want

Reply from hmv (UK) - High Wycombe
You had the product I wanted and the staff were pleasant and friendly.

Reply from hmv (UK) - High Wycombe
The website was easy to use, and the collection was simple. The two ladies working in store were awesome and super helpful

Reply from hmv (UK) - High Wycombe
Easy to order and arrange Click & Collect from local store. Good communications. Available to collect earlier than expected. Pick up was easy.

Reply from hmv (UK) - High Wycombe

Reply from hmv (UK) - High Wycombe

Reply from hmv (UK) - High Wycombe
Always friendly very happy to help good quality goods lots of choices

Reply from hmv (UK) - High Wycombe
Went in for advice and help, looking for a film from the High Wycombe store. Staff couldn't have been more helpful. This is why stores are much better than Amazon or online streaming, local knowledge and friendly chat from true fans, nerds and geeks. They had what i needed and it was cheaper than online and no waiting for delivery. Thanks Team.

Reply from hmv (UK) - High Wycombe
Another fantastic experience at HMV High Wycombe. Great service as always. Highly recommended.

Reply from hmv (UK) - High Wycombe

Reply from hmv (UK) - High Wycombe
Excellent stock of music options, great staff who are helpful and knowledgable. Visiting is a pleasure.

Reply from hmv (UK) - High Wycombe
Easy to order & the collection from my local store was easy with friendly Helpfull staff.

Reply from hmv (UK) - High Wycombe
HMV is a lovely shopping experience. Easy online ordering. Pick up in store with lovely people who are just normal, friendly, helpful folk. On the same day, I’d had a very opposite experience at another retail chain and HMV confirmed my faith in humanity. Keep doing what you do.

Reply from hmv (UK) - High Wycombe
Order delivered to store on time. Quick & easy pick up with nice polite & friendly staff.

Reply from hmv (UK) - High Wycombe

Reply from hmv (UK) - High Wycombe
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