Every time I pop into HMV High Wycombe it's always a pleasure. Staff always focused on my requirements and also take a genuine interest in the music I'm purchasing or ordering. Brilliant service every... See more
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Location
Switch locationUnit 63, Eden, Union Parade, HP11 2BQ High Wycombe, GB
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See what reviewers are saying
The young lady Chelsea who served me was very pleasant and helpful as I could not find the dvd I was looking for she had a look on the computer and said she could order my dvd in just keep the staff... See more
Ordering was very good, the manager was very helpful. When I went to collect the vinyl the assistant couldn't find it and kept asking if I had the correct email, which I did and showed her. After many... See more
Company replied
Fantastic service in shop, friendly and very polite. The cd's l wanted were not in store, but staff ordered all l was after, music from the 70's, so probably not always available, and had all delivere... See more
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Company details
About hmv (UK) - High Wycombe
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 63, Eden, Union Parade, HP11 2BQ, High Wycombe, United Kingdom
4.8
Excellent
138 reviews
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Excellent stock of music options
Excellent stock of music options, great staff who are helpful and knowledgable. Visiting is a pleasure.
January 3, 2026
Reply from hmv (UK) - High Wycombe
Hi Derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV online purchase.
Easy to order & the collection from my local store was easy with friendly Helpfull staff.
January 2, 2026
Reply from hmv (UK) - High Wycombe
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to click and collect
December 19, 2025
Reply from hmv (UK) - High Wycombe
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy process to follow
December 28, 2025
Reply from hmv (UK) - High Wycombe
Hi Barry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Humans of HMV: The World Needs You
HMV is a lovely shopping experience. Easy online ordering. Pick up in store with lovely people who are just normal, friendly, helpful folk. On the same day, I’d had a very opposite experience at another retail chain and HMV confirmed my faith in humanity. Keep doing what you do.
December 12, 2025
Unprompted review
Reply from hmv (UK) - High Wycombe
Hi SHP
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great
Order delivered to store on time. Quick & easy pick up with nice polite & friendly staff.
December 9, 2025
Reply from hmv (UK) - High Wycombe
Hi PAMELA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - High Wycombe
Hi Gareth,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered a Lewis Capaldi EP on…
I ordered a Lewis Capaldi EP on Wednesday 12 November from your High Wycombe shop,and paid cash for it. I was told by a member of your staff it would be in on Friday 14th. When I went to pick it up on Monday 17th, although the shop had received 24 in the store mine wasn’t there. I asked if I could have one off the shelf but was told I’d have to pay again and they would phone head office to get me a refund for the one I’d ordered. I haven’t heard anything from the head office or the shop. Neither have I been contacted to tell me my ordered cd had arrived. I’m am not happy as I’m £6.99 out of pocket and I’m a pensioner. I couldn’t understand why they couldn’t have just given me one off the shelf and the kept the ordered one. I’d paid cash so they’d had the money.
Mrs Jeffries
November 21, 2025
Reply from hmv (UK) - High Wycombe
Hi Mrs jefferies
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
PRE ORDERS ALWAYS ON TIME
HMV are always a pleasure to shop with, be it online or in store.
In store staff are friendly, knowledgeable & basically always want to help.
Online, I have always had pre orders delivered on day of release & always informed of any delays (ie: if the blu ray label itself delays a title), so would definitely recommend both to any customers who have yet to shop with hmv.
October 17, 2025
Reply from hmv (UK) - High Wycombe
Hi Keith,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
Cheers!
Staff at the store were very helpful
Staff at the store were very helpful. The DVD I wanted was not in stock, it was ordered for me and I was kept updated on the delivery
October 14, 2025
Reply from hmv (UK) - High Wycombe
Hi Michael,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
on time thankyou
October 5, 2025
Reply from hmv (UK) - High Wycombe
Hi Terry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV had what I wanted (etc, etc)
HMV had what I wanted, it was easy to order, was ready for collection within a few days, click and collect works well for me and it’s free and, for me, can be better than having things delivered.
September 15, 2025
Reply from hmv (UK) - High Wycombe
Hi Martin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Helpfull and friendly staff
Helpfull and friendly staff,happy to chat during purchase
September 6, 2025
Reply from hmv (UK) - High Wycombe
Hi ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff are always happy to help you…
The staff are always happy to help you out and to help you find something in the store or on line
August 28, 2025
Reply from hmv (UK) - High Wycombe
Hi Aaron
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff good quality goods comes on…
Great staff good quality goods comes on time very helpful
August 15, 2025
Reply from hmv (UK) - High Wycombe
Hi Angela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant customer service
We had a lovely customer salesman who helped us in store with ordering the record. We will definitely use the service again if the store does not have the item in stock. Service was friendly and the email came in a few days later to confirm we could go and collect our item in store. The same salesman was there and remmebered us coming in to the store.
July 11, 2025
Reply from hmv (UK) - High Wycombe
Hi Gray
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - High Wycombe
Hi Marc
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivery on time
May 21, 2025
Reply from hmv (UK) - High Wycombe
Hi Teresa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful team
May 23, 2025
Reply from hmv (UK) - High Wycombe
Hello Martin
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
I went in looking for a DVD (…
I went in looking for a DVD ( Arachnophobia) but it wasn't available so the Staines store help me order it to my local store !!!!! Outstanding service from both stores highly recommended and myself and my son who's 12 absolutely loved watching it.
May 11, 2025
Reply from hmv (UK) - High Wycombe
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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