The way that I was looked after, usually with my Disabilities I'm miss looked after, not with these staff.
Company replied
Location
Switch location51 Whitefriargate, HU1 2HT Hull, GB
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See what reviewers are saying
Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... See more
Company replied
HMV try offer a wide range of music, DVD/ blue-ray and tele-visual/ audio accessory equipment. They are one of the last remaining high street retailers of the type and it's a vital part of our high s... See more
Company replied
My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... See more
Company replied
Company details
About hmv (UK) - Hull
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
51 Whitefriargate, HU1 2HT, Hull, United Kingdom
4.8
Excellent
246 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great deals but after buying lots of…
Great deals but after buying lots of vinyls and other items still no discounts
Thought i would get a little bit of discount after spending £500+
December 20, 2025
Reply from hmv (UK) - Hull
Hi Lee
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
My order was dealt with quickly and…
My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition.
I am very happy with all aspects of the transaction.
I am only too happy to thoroughly recommend HMV to all who require media etc.,
March 6, 2026
Reply from hmv (UK) - Hull
Hi Robin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ease of website navigation
Ease of website navigation, seamless purchasing system, reasonable despatch time, well packaged and great communication through the purchase and delivery,
March 12, 2026
Reply from hmv (UK) - Hull
Hi Alan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre Ordered latest Squeeze CD
Pre Ordered latest Squeeze CD, notified on day of release, CD was on its way to my local HMV store. Notified again once at the store. Easy to collect, and staff in store very friendly.
March 10, 2026
Reply from hmv (UK) - Hull
Hi Jackie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff team,good communication …
Helpful staff team,good communication and quick service
March 1, 2026
Reply from hmv (UK) - Hull
Hi Julie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were really helpful and polite…
Staff were really helpful and polite and chatty at the hull, whitefriargate store. Dealt with my enquiries efficiently and helped me order the item that wasn't in store, to be delivered.
February 26, 2026
Reply from hmv (UK) - Hull
Hi Tyler
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service,staff very…
Great customer service,staff very friendly and helpful
February 22, 2026
Reply from hmv (UK) - Hull
Hi Steven,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpfull staff and quick service
February 21, 2026
Reply from hmv (UK) - Hull
Hi sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Like an old reliable friend.
Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stock but quickly delivered to store .Friendly store staff always a pleasure( Hull, Whitefriargate)
February 5, 2026
Reply from hmv (UK) - Hull
Hello Robin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
So much better than Amazon
In store service was very good. The staff were helpful, knowledge and friendly. Much better than getting on Amazon!! I do prefer the human touch. Overall a good experience.
February 6, 2026
Reply from hmv (UK) - Hull
Hi Gillian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great staff
January 27, 2026
Reply from hmv (UK) - Hull
Hi Ann
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Hull
Hi Gary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service great no issues at all would…
Service great no issues at all would definitely order from these again
January 16, 2026
Reply from hmv (UK) - Hull
Hi Kim,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Experience from staff was first class.
Experience from staff was first class.
Supplier of vinyl more problematic but resolved in the even though 2 months late.
Great product
January 14, 2026
Reply from hmv (UK) - Hull
Hello Tony
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I would recommend it
I would recommend it
I've been going to hmv to purchase films on blu ray or pick up a order the staff are friendly and help
December 26, 2025
Unprompted review
Reply from hmv (UK) - Hull
Hi Rob,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Swift and efficient service.
January 7, 2026
Reply from hmv (UK) - Hull
Hi John,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Hull
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to browse website
Easy to browse website, lots of choice and meets the needs of all budgets
Ordered for click and collect which was speedy and convenient for me
Well packaged items
December 22, 2025
Reply from hmv (UK) - Hull
Hi Lesley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very quick dispatch
Very quick dispatch. Just excellent. Got it in less than 3 days massive. Thank you!
December 14, 2025
Reply from hmv (UK) - Hull
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV superstars of Hull.
Great help in Hulls HMV ordered Pink Floyd’s WYWH 50th anniversary Box set.
Arrived on the day of release very well packaged.
Fantastic service all round and can’t ask for more.
Would give 6 stars if I could.
December 15, 2025
Reply from hmv (UK) - Hull
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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