Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... See more
Company replied
51 Whitefriargate, HU1 2HT Hull, GB
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Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... See more
Company replied
HMV try offer a wide range of music, DVD/ blue-ray and tele-visual/ audio accessory equipment. They are one of the last remaining high street retailers of the type and it's a vital part of our high s... See more
Company replied
My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... See more
Company replied
My go to shop for buying vinyl. Love going through all the racks of lps just like the old days. Shop staff always helpful and pleasant.
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

51 Whitefriargate, HU1 2HT, Hull, United Kingdom
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Easy to browse website, lots of choice and meets the needs of all budgets
Ordered for click and collect which was speedy and convenient for me
Well packaged items

Reply from hmv (UK) - Hull
Very quick dispatch. Just excellent. Got it in less than 3 days massive. Thank you!

Reply from hmv (UK) - Hull
Great help in Hulls HMV ordered Pink Floyd’s WYWH 50th anniversary Box set.
Arrived on the day of release very well packaged.
Fantastic service all round and can’t ask for more.
Would give 6 stars if I could.

Reply from hmv (UK) - Hull
Assistant extremely helpful/friendly very approachable , she ordered the item I asked for Depeche mode blueray/dvd with ease had to do a pre-order for it. Thankyou

Reply from hmv (UK) - Hull
Bought lots of vinyl albums from HMV great delivery and fantastic service

Reply from hmv (UK) - Hull
Nice to be able to buy vinyl again from my local shop & on line as well as a great service

Reply from hmv (UK) - Hull
Arrived fairly quickly, got regular updates, packed well, great price thank you.

Reply from hmv (UK) - Hull
Very simple to use website to use. And staff at the store when collecting were v helpful and friendly.

Reply from hmv (UK) - Hull
Perfect place to visit for all your Dvd's & Cd's and anything else musical, a good selection to buy, been comming here for years, friendly staff.

Reply from hmv (UK) - Hull

Reply from hmv (UK) - Hull
Great every thing was good and a good communication all the way up to delivery all the staff in shop are very helpful ++ went the extra mile thankyou

Reply from hmv (UK) - Hull
Order arrived quickly staff were very helpful in store

Reply from hmv (UK) - Hull
Went with a list and Leah assisted me in finding what I required and arranged for missing items to be ordered.
Friendly and efficient knowledge and service

Reply from hmv (UK) - Hull
Good product and good packaging. Took a little while to be delivered to store.

Reply from hmv (UK) - Hull
Dealt with my request in a very professional and friendly manner great service

Reply from hmv (UK) - Hull
Was easy to order but sadly not impressed with record player most records played jump. Not good

Reply from hmv (UK) - Hull
Really easy to order months in advance, and then pick up item when it was released. Great way to shop, took all the stress out of it.

Reply from hmv (UK) - Hull
as soon as i walked in i got asked if i was okay and if i needed help and i then said i had an order to pick up and the person at the till found it straight away and was very helpful.

Reply from hmv (UK) - Hull
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