hmv (UK) - Hull Reviews 248

TrustScore 5 out of 5

4.8

51 Whitefriargate, HU1 2HT Hull, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... See more

Company replied

Rated 5 out of 5 stars

HMV try offer a wide range of music, DVD/ blue-ray and tele-visual/ audio accessory equipment. They are one of the last remaining high street retailers of the type and it's a vital part of our high s... See more

Company replied

Rated 5 out of 5 stars

My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... See more

Company replied

Rated 5 out of 5 stars

My go to shop for buying vinyl. Love going through all the racks of lps just like the old days. Shop staff always helpful and pleasant.

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Hull

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contact info

  • 51 Whitefriargate, HU1 2HT, Hull, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Dave

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Hull store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service and superb packaging

Superb packaging, delivered within timeframe. Would use again

July 9, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi R

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very quick service

Very quick service

June 22, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Pearl

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Five star Hull HMV

Really helpful & friendly staff in Hull. Had exactly what I was looking for.

June 14, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Richard

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I have been buying cd's using click and…

I have been buying cd's using click and collect it's very good. Ultra reliable and the communication from hmv is excellent. Prices very good. Very pleased.

June 5, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi David 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 1 out of 5 stars

Order dispatched on 14th may for click…

Order dispatched on 14th may for click and collect, today is 22nd may...hasn't been sent to store yet, even though payment was taken on 12th may

May 21, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi there. We're sorry to hear this. We can see that your CD has been ready to collect since 16/05/2025. An email would have been sent out to you to inform you of this, apologies if you are not in receipt of this. Please feel free to head into the store to collect this.

Rated 5 out of 5 stars

Everything was great

Everything was great

May 10, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

LIKE the BRITISH way of doing…

LIKE the BRITISH way of doing things...
took order. 3 emails come and get it..
went back .. and they were my DVDs....

May 7, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Anonymous

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Always a great service from the staff…

Always a great service from the staff and i like to buy local. HMV have some great offers as well. It's a thumbs-up from me!

May 4, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Ms Jill

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Delivered on time to Hull

Delivered on time to Hull, great service, reliable and trustworthy thanks.

May 2, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Cliff

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Quick and easy pick up of ordered item

Quick and easy pick up of ordered item. Staff polite and friendly

May 1, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi John

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Happy with my purchase

Happy with my purchase, the staff were friendly and helpful

April 28, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Phil

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, was informed when I could collect.
Pick up point HMV Hull was prompt with polite service

April 18, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi June

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

So hassle free placing the order

So hassle free placing the order. Staff at collection were efficient, helpful and friendly

April 14, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Mrs

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

CD orders

Have always had very good service and kept informed about the order. Parcels arrive well packaged in good condition and normality in good time.

April 13, 2025
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hello Barbara

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look