Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... See more
Company replied
Location
Switch location51 Whitefriargate, HU1 2HT Hull, GB
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See what reviewers are saying
HMV try offer a wide range of music, DVD/ blue-ray and tele-visual/ audio accessory equipment. They are one of the last remaining high street retailers of the type and it's a vital part of our high s... See more
Company replied
My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... See more
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My go to shop for buying vinyl. Love going through all the racks of lps just like the old days. Shop staff always helpful and pleasant.
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Company details
About hmv (UK) - Hull
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
51 Whitefriargate, HU1 2HT, Hull, United Kingdom
4.8
Excellent
249 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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I ordered a cd recently and got it sent…
I ordered a cd recently and got it sent to the store which is good for me. Since I rarely order online. I like to thank the friendly staff for helping me.
March 29, 2025
Reply from hmv (UK) - Hull
Hello Miss Simpson
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Hull
Hi Deborah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick and easy
Very quick and easy. I bought the CD and recieved an email when ready for collection.
I took the email to the store and picked up the CD.
Brilliant, no mucking around.
March 26, 2025
Reply from hmv (UK) - Hull
Hi Jo-anne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great website and ordering system
Great website and ordering system. Helpful staff, a great experience! HMV you still have it after all these years!!!!
March 8, 2025
Reply from hmv (UK) - Hull
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv is very cool and good
This shop is awesome me and my freidn alwsys visit it when were out at town I love buying vinyls from it plus they gave me my preordered game a day early so I got to play it a day earlier than everyone else >:3
March 5, 2025
Reply from hmv (UK) - Hull
Hi India
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The product was great and it arrived…
The product was great and it arrived safely at the premises without any damage, sound quality was excellent, much appreciated!
February 26, 2025
Reply from hmv (UK) - Hull
Hi Alexander
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy experience
Great choice to choose from, very quick delivery before the allotted time & a good price.
February 12, 2025
Reply from hmv (UK) - Hull
Hi Joshua
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order when instore
February 12, 2025
Reply from hmv (UK) - Hull
Hello Daniel
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK) - Hull
Hello Clive
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cameo CD purchase.
I was able to order the item online with ease. It was quick delivery to the shop. The assistant was very helpful in the purchase.
February 8, 2025
Reply from hmv (UK) - Hull
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good staff.
February 2, 2025
Reply from hmv (UK) - Hull
Hi MARCIN
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Hull store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
I ordered a dvd to be sent to my local…
I ordered a dvd to be sent to my local store on the 19th jan still not been sent to store i may as well just visited the store and purchased the dvd from the store shocking service
January 30, 2025
Unprompted review
Reply from hmv (UK) - Hull
Hi Andrew
Thanks for leaving us a review. We're sorry to hear this. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Easy to order on line
Easy to order on line. Was told a date my item would be delivered, but it arrived much earlier. Very happy indeed.
January 14, 2025
Reply from hmv (UK) - Hull
Hi Penny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Hull
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Hull
Hello Saffron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Recieved my order promptly and staff…
Recieved my order promptly and staff member was polite and d helpful
December 21, 2024
Reply from hmv (UK) - Hull
Hello Christopher
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Quick and efficient + friendly
December 19, 2024
Reply from hmv (UK) - Hull
Hello ghtheartworks
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order came quick nice staff
December 14, 2024
Reply from hmv (UK) - Hull
Hi Yana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Available on your high street
Still available on your high street. Variety & available stock is very good. I had an order delivered to the shop, convenience for me!
December 10, 2024
Reply from hmv (UK) - Hull
Hi Tosh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic service as ever
Fantastic service as ever. They know me by name now. Goods always arrive in a timely fashion and undamaged. Awesome service.
December 14, 2024
Reply from hmv (UK) - Hull
Hi Jason
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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