Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... See more
Company replied
Location
Switch location51 Whitefriargate, HU1 2HT Hull, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
HMV try offer a wide range of music, DVD/ blue-ray and tele-visual/ audio accessory equipment. They are one of the last remaining high street retailers of the type and it's a vital part of our high s... See more
Company replied
My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... See more
Company replied
My go to shop for buying vinyl. Love going through all the racks of lps just like the old days. Shop staff always helpful and pleasant.
Company replied
Company details
About hmv (UK) - Hull
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
51 Whitefriargate, HU1 2HT, Hull, United Kingdom
4.8
Excellent
249 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly helpful staff.
March 17, 2024
Reply from hmv (UK) - Hull
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
no hassle
no hassle, easy to order directly from the store, friendly staff, and quick delivery.
March 15, 2024
Reply from hmv (UK) - Hull
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were really helpful and…
The staff were really helpful and polite and quick thankyou
March 5, 2024
Reply from hmv (UK) - Hull
Hi wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Product delivered to Store on time
Product delivered to Store on time, good quality and excellent price ... what's not to like?
February 17, 2024
Reply from hmv (UK) - Hull
Hi Chris
Thanks so much for leaving us a 5 star review - we're so pleased to hear of your positive experience regarding your Click & Collect order!
Thank you for shopping with hmv and we hope to see you again soon :)
Staff always very helpful
Staff always very helpful, caint find what you want, always look up to see if possible to get, thank you 👍👏👏👏👏
February 11, 2024
Reply from hmv (UK) - Hull
Hi Stephen
Thank you for taking the time to leave us a review regarding our Hull store. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;)
Have a great day!
Great store - Helpful friendly Staff
Great store - love to browse through the vinyl - staff always on hand to help if needed and always friendly and welcoming - Great store -
February 7, 2024
Reply from hmv (UK) - Hull
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Hull
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A great service as always
With a name such as hmv, you know your going to get good service,and my recent purchase is testament to this.
The cd I purchased arrived on time and was securely packaged,and I was kept informed on the progress of my purchase.
Excellent service once again.
January 26, 2024
Reply from hmv (UK) - Hull
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful staff and polite
January 24, 2024
Reply from hmv (UK) - Hull
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quality Vinyl
HMV 2nd to none for vinyl years of business says it all, bought vinyl from here as a kid still buy vinyl as an adult, always packed well and pretty much top quality pressings so will always buy from here.
January 15, 2024
Reply from hmv (UK) - Hull
Hi Allan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Hull
Hi Gail
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The DVDs I ordered were just brilliant…
The DVDs I ordered were just brilliant for my Christmas presents
December 22, 2023
Reply from hmv (UK) - Hull
Hi Miss Adams
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant
Brilliant, bit expensive though, when I later saw it priced a lot cheaper.
December 21, 2023
Reply from hmv (UK) - Hull
Hi Joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order the dvd on line and I was kept in…
Order the dvd on line and I was kept in touch all the time ,the staff was really friendly.
December 23, 2023
Reply from hmv (UK) - Hull
Hi Lynn,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very easy to order in stock delivery…
Very easy to order in stock delivery was quick especially great as Christmas week and some let me down which is understandable Christmas week but didn't let me no anything, so great from beginning to end and let me no day it would arrive,Thankyou very very much would buy again and told my family and friends about great shop,much appreciated in everything truly merry Christmas and thankyou to everyone at HMV FROM HULL XX🌲🎅🏻🤶🌲
December 19, 2023
Reply from hmv (UK) - Hull
Hi Wendywoo
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
it was so easy
it was so easy, went to hmv asked if they had my product in store?they did not . lady ordered it for me and i got it delivered to my home arrived really quick . well satisfied with the service .
December 9, 2023
Reply from hmv (UK) - Hull
Hello
Thanks so much for taking the time to leave us a review for hmv Hull.
We’re so pleased to learn of your experience in our store and thanks for shopping with hmv, see you again soon :-)
Great to deal with and parcel arrived…
Great to deal with and parcel arrived early and in perfect condition. All round good buying experience. I will order from HMV again soon.
December 16, 2023
Reply from hmv (UK) - Hull
Hi Trevor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Use it or lose it
Always a great experience with HMV all over the country. I do use HMV regularly but also support the smaller independents too. Use it or lose it as they say. Like when we nearly lost HMV on the high street a while back. I do wish they still had the poster rack so I could flick through it and never buy one though, haha.
December 16, 2023
Reply from hmv (UK) - Hull
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff member was super helpful
December 13, 2023
Reply from hmv (UK) - Hull
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Beatles single
Arrived well packed but not kept informed of how long it was delayed for, not much more to be said
December 6, 2023
Reply from hmv (UK) - Hull
Hi Mr Gibbs
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.