The radio cassette player is great! I also had bought some other merch and music from this store but it can be slightly expensive I sometimes use my phone to look up the bands that they display at... See more
Company replied
Location
Switch location32-33 Eastgate Shopping Centre, IV2 3PP Inverness, GB
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Inverness HMV declares bankruptcy & closing-down most Xmases yet always survives & stock diversity increases. Foreign-language film stock is few but the missing are traced by staff & duly pop up.... See more
Company replied
HMV Inverness is an excellent store. The manager Paul is my personal vinyl guru...he is very knowledgeable and very personable...really friendly. The staff under his wing are also excellent and it'... See more
Company replied
Excellent service and extremely friendly and helpful staff! CD delivered within a couple of days
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Company details
About hmv (UK) - Inverness
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
32-33 Eastgate Shopping Centre, IV2 3PP, Inverness, United Kingdom
4.7
Excellent
248 reviews
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Excellent service
Excellent service and extremely friendly and helpful staff! CD delivered within a couple of days
August 13, 2026
Reply from hmv (UK) - Inverness
Hello Graeme
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
We love this store
We love this store! Staff are friendly, knowledgeable and really friendly. Great selection of products and really easy to order to collect.
August 9, 2026
Reply from hmv (UK) - Inverness
Hi Amy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really easy to find what I was looking…
Really easy to find what I was looking for on the website. So many great artists to choose from. Love the quick delivery and friendly service from all the staff at my local store. Many thanks.
August 6, 2026
Reply from hmv (UK) - Inverness
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
very rude sales assistant
very rude sales assistant. believe her name was lily however she was very blunt and borderline rude. snappy when i asked my questions and was very uninterested.. i felt incredibly unwelcome and shunned out.
July 30, 2026
Unprompted review
Reply from hmv (UK) - Inverness
Hello sarah
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Reply from hmv (UK) - Inverness
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very happy with my experience overall
Easy to find what I wanted. Fast delivery, so very pleased with my experience overall!
July 31, 2026
Reply from hmv (UK) - Inverness
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The radio cassette player is great
The radio cassette player is great! I also had bought some other merch and music from this store but it can be slightly expensive
I sometimes use my phone to look up the bands that they display at the time to see if their music is good but my internet just plumments the moment I step into the store. Please fix?
July 31, 2026
Reply from hmv (UK) - Inverness
Hello Kipper
Thanks for taking the time to leave us a 4 star review! We appreciate your feedback, and hope to earn that last star from you soon!
Helpful staff in HMV Inverness
Helpful staff in HMV Inverness ordered the dvd online for me in the store and it was delivered to Aberdeenshire only 10 days later
July 13, 2026
Reply from hmv (UK) - Inverness
Hello Theresa
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Prompt and informative
July 13, 2026
Reply from hmv (UK) - Inverness
Hello Neil
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
When collecting from store goods are damaged
Ordered to the store and the packaging was badly damaged by royal mail. My daughter really wanted it so accepted it and was going to discard the box, but it was actually broken when we got home and she properly unwrapped it. 😭
July 5, 2026
Reply from hmv (UK) - Inverness
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Helpful staff person and not long to…
Helpful staff person and not long to wait on order arriving
July 5, 2026
Reply from hmv (UK) - Inverness
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Inverness
Hello Peter
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The salesperson in the store at…
The salesperson in the store at Inverness was very helpful. To put it into context I’ve been buying records for for 45+ years
July 3, 2026
Reply from hmv (UK) - Inverness
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service in store & L P…
Excellent service in store & L P ordered & delivered on time
July 3, 2026
Reply from hmv (UK) - Inverness
Hi John
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Inverness
Hi yvonne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and friendly staff
June 29, 2026
Reply from hmv (UK) - Inverness
Hi David,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Inverness
Hi Philip,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Inverness
Hi Heather,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Inverness
HMV Inverness is an excellent store.
The manager Paul is my personal vinyl guru...he is very knowledgeable and very personable...really friendly.
The staff under his wing are also excellent and it's a real joy shopping there.
June 15, 2026
Reply from hmv (UK) - Inverness
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Inverness
Hi Marilyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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