One assistant in particular goes out of her way to help in everyday she can her name is caroline
Company replied
Location
Switch location32B Newlands Centre, NN16 8JB Kettering, GB
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See what reviewers are saying
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... See more
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The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... See more
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My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... See more
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Company details
About hmv (UK) - Kettering
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
32B Newlands Centre, NN16 8JB, Kettering, United Kingdom
4.9
Excellent
130 reviews
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Very pleasant and helpful shop…
Very pleasant and helpful shop assistants in Kettering HMV.
October 2, 2023
Reply from hmv (UK) - Kettering
Hello Anonymous
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
So easy to order
So easy to order. Delivered as promised. Always nice to chat to kettering staff.
September 27, 2023
Reply from hmv (UK) - Kettering
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly helpful staff always a bonus
September 12, 2023
Reply from hmv (UK) - Kettering
Hello Lesley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great advice and fast delivery
September 6, 2023
Reply from hmv (UK) - Kettering
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Kettering
Hi Stuart
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pleased again
26th August, very pleased again, good packaging, ordered Saturday and ready to pick-up by Thursday, in store, LOVE THE SERVICE.
August 25, 2023
Reply from hmv (UK) - Kettering
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Buying Rory Gallagher Live in London
The staff are always pleasant and helpful, nothing is too much trouble and I enjoy going into the branch and browsing/choosing/buying my CD’s.
July 11, 2023
Reply from hmv (UK) - Kettering
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quickly arrived to my specifications…
Quickly arrived to my specifications free delivery in stock polite staff
June 29, 2023
Reply from hmv (UK) - Kettering
Hi Donald
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Kettering
Hi Elizabeth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very pleasant and helpful sales guy…
Very pleasant and helpful sales guy took my order for a blue ray replacement that was last one on display but had slight damage to case which I didn't want to pay full price for, "Bee Gees in Concert" will pick up from store when a second order from my son for 2 blu rays is delivered to store, ordered on 30th May different sales guy but again very helpful as information given from my son on piece of paper wasn't 100% accurate but assistant took time to investigate and got correct info 👍 so very happy, will look forward to picking my order up from store. Thank you HMV
May 26, 2023
Reply from hmv (UK) - Kettering
Hello NORMA
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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