Excellent service from the lady in HMV Lincoln, fast post delivery very happy with my showaddywaddy box set will gladly buy again from HMV Lincoln
Company replied
Unit 5 & 6 Cornhill Pavements, LN5 7HB Lincoln, GB
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Excellent service from the lady in HMV Lincoln, fast post delivery very happy with my showaddywaddy box set will gladly buy again from HMV Lincoln
Company replied
Exclusive release signed by the Artist. Bought online and picked up in store for free postage. Delivered to store for release date. In store staff friendly and helpful as always.
Company replied
As of the senior generation and a little out of depth in buying a record for a young relative we found your staff at the Lincoln branch of HMV very helpful and ,polite and we were treated very wel... See more
Company replied
I had no idea I could go into the store and order things to be delivered to my house! The customer service was amazing, the guy on the till was so friendly, I get pretty bad anxiety when talking to pe... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 5 & 6 Cornhill Pavements, LN5 7HB, Lincoln, United Kingdom
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Reply from hmv (UK) - Lincoln
Excellent kept me informed of delivery time

Reply from hmv (UK) - Lincoln
Went to the Lincoln store on the 6th of December spoke to a really helpful man they didn't have what I wanted but ordered it for me so easy

Reply from hmv (UK) - Lincoln
The item I wanted was not in stock at the store but there were some available elsewhere. The sales assistant promptly ordered what I was looking for and arranged for delivery to my home address where it arrived just two days later.
What more could I ask for?

Reply from hmv (UK) - Lincoln
The customer assistant instore was very helpful. I went in every day for a 4 days to see if a cd was in stock for my daughter. He checked stock even before I went into the store. When I did go in he told me there was no stock in store but had checked on line and cd was avaliable, he then ordered for me.
Thank you my daughter was very happy

Reply from hmv (UK) - Lincoln
The Lincoln store staff were so very helpful when the size of item wasn't in store stock, and set up home delivery direct from depot. Great staff and great service.

Reply from hmv (UK) - Lincoln
I did an in line order it was a easy to navigate and very quick to pick up at my local store.
Great service from staff for a quick collection.

Reply from hmv (UK) - Lincoln

Reply from hmv (UK) - Lincoln
Very friendly and helpful staff member in Lincoln, also we were in Derbion HMV and the staff there were also very friendly and took the time to explain about our enquiry

Reply from hmv (UK) - Lincoln
The staff in the Lincoln branch are always helpful when in store & helped me with my two orders for future releases.

Reply from hmv (UK) - Lincoln
Helpful staff that go the extra mile to find what you want. They are prepared to talk about their own experiences with products. They are extra friendly.

Reply from hmv (UK) - Lincoln
Brilliant service, item was delivered well before the release date and was packaged well!

Reply from hmv (UK) - Lincoln
Sales assistant and his colleague were chatty ,helpful and informative.
Item arrived in store on time and with in a few days of ordering.

Reply from hmv (UK) - Lincoln
Everything was easy kept in touch and didn't take long to be delivered to store

Reply from hmv (UK) - Lincoln
They where reallly friendly, very helpful and knew what they where talking about loved it

Reply from hmv (UK) - Lincoln
Staff on both visits to your store where very helpful (ordering and collecting) c.d. came on time. Bought from hmv in the past and always been satisfied. Thank-you.

Reply from hmv (UK) - Lincoln
Always helpful staff who find the DVDS if you can't!

Reply from hmv (UK) - Lincoln
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