I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... See more
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Location
Switch location86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
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See what reviewers are saying
Advance order placed online Great communications and notification when item was at the store Picked up from store same day, iten was in pristine condition Will use again
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I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... See more
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I collected a new Hawkwind vinyl from the shop in Milton Keynes. One of the records had a shocking amount of cosmetic damage. I took it back to the shop. I told them I was visiting Reading later that... See more
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Company details
About hmv (UK) - Milton Keynes
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, United Kingdom
4.8
Excellent
248 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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HMV is good again
HMV gave me a very good experience. Communication was excellent and product arrived in great condition and on time
December 8, 2025
Reply from hmv (UK) - Milton Keynes
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from staff
Excellent service from staff, ordered in store and received quick delivery, great item.
December 3, 2025
Reply from hmv (UK) - Milton Keynes
Hi Lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff.
December 5, 2025
Reply from hmv (UK) - Milton Keynes
Hi Angie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Mrs Shaw
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All items not received …yet!
I ordered three CD’s last Thursday and received confirmation that they had been dispatched. I received one on Friday and one on Saturday, however I’m still waiting - a week later - for the third.
I tracked it on the Royal Mail website and it seems it was sent to the Birmingham sorting office. I live in near Milton Keynes. Not ideal.
I fail to understand why three CD’s, all by the same artist, would need to be dispatched from three separate locations! So much for reducing packaging.
December 3, 2025
Reply from hmv (UK) - Milton Keynes
Hello Lynne,
Thanks for taking the time to leave a review. As per our contact please be assured that this should be with you shortly but if you have not received anything in the next week, please do let us know.
Helpful shop assistant
Helpful shop assistant. Ordered item in store. Straightforward collection in store. Served quickly.
November 17, 2025
Reply from hmv (UK) - Milton Keynes
Hello SK
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Milton Keynes
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Margaret,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff in the Milton Keynes shop…
The staff in the Milton Keynes shop were very helpful.
November 16, 2025
Reply from hmv (UK) - Milton Keynes
Hello James
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I have not received my parcel and…
I have not received my parcel and despite messaging customer services I still don’t have a replacement or a refund.
My son’s birthday has now been and gone, yet keep being told to please wait while they contact Royal Mail.
My item was left in a ‘safe place’ but no card left to inform me of where, and no item located.
Edit; it’s now a week later and you’re still telling me to await a response. Shocking customer service!!
November 13, 2025
Reply from hmv (UK) - Milton Keynes
Hi Kelly,
Thanks for confirming.
As this needs to be looked into further, a response will be sent via email once there is an update to provide.
In the meantime, please feel free to get in touch with any further queries.
Online order
Ordered online as store had no stock quick delivery and easy to collect from the store staff polite and helpful
November 11, 2025
Reply from hmv (UK) - Milton Keynes
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really happy with the service received!
November 2, 2025
Reply from hmv (UK) - Milton Keynes
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hmv are fab
The person i saw was very helpful ordering me a,blue,ray dvd for my brother
October 18, 2025
Reply from hmv (UK) - Milton Keynes
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Gareth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very quick and easy
Website is easy to use, ordering is simple and delivery was quick. Thank you.
October 13, 2025
Reply from hmv (UK) - Milton Keynes
Hi Nicky
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was easy to order online and pick up…
It was easy to order online and pick up from local store
October 5, 2025
Reply from hmv (UK) - Milton Keynes
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Milton Keynes
Hello Emmanuel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I got a HMV gift card for a present
I got a HMV gift card for a present, I pre ordered a CD and was asked if I wanted a home delivery. Everything went to plan, apart from a very slow Internet connection in the shop. The manager had to to intervene in the end as it took several attempts to order. Everything turned out OK in the end.
September 25, 2025
Reply from hmv (UK) - Milton Keynes
Hi GB
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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