I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... See more
Company replied
86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
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I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... See more
Company replied
Advance order placed online Great communications and notification when item was at the store Picked up from store same day, iten was in pristine condition Will use again
Company replied
I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... See more
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I collected a new Hawkwind vinyl from the shop in Milton Keynes. One of the records had a shocking amount of cosmetic damage. I took it back to the shop. I told them I was visiting Reading later that... See more
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Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, United Kingdom
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Straightforward online pre-ordering experience; updates and confirmations were received promptly and the pickup from store was trouble free and the staff were friendly and helpful.

Reply from hmv (UK) - Milton Keynes
Easy to find product on line and click and collect from store worked really well

Reply from hmv (UK) - Milton Keynes

Reply from hmv (UK) - Milton Keynes
I was very happy that my Blu-ray films arrived quickly and in perfect condition.
The sales assistant in HMV was very helpful and helped me to order the films I wanted.
I ordered them on a Friday and they arrived the following Wednesday. (30th July). That was two days earlier than I expected.
Thanks to Milton Keynes HMV and Royal Mail!

Reply from hmv (UK) - Milton Keynes

Reply from hmv (UK) - Milton Keynes

Reply from hmv (UK) - Milton Keynes

Reply from hmv (UK) - Milton Keynes
I tecently ordered the sound track from the Joker to collect from my local store
I was served very politely and efficiently with good humour
A very satisfying shopping experience
Thank you HMV

Reply from hmv (UK) - Milton Keynes
The customer service from the milton keynes team was very helpful as it was ao easy to collect my order anime dvd that ordered online on hmv site

Reply from hmv (UK) - Milton Keynes
Ordered Pink Floyd Live at Pompeii on vinyl, received within 3 working days along with emailed updates and confirmation . Very happy with the service and support. 10/10 . Many thanks. M

Reply from hmv (UK) - Milton Keynes

Reply from hmv (UK) - Milton Keynes
All I got was a demon slayer and chainsaw man figure and some MikeandIke cotton candy, the lady at the till was lovely her name was Ella from what I remember, Service an over all 5 star and the fact she even engaged in a small conversation with me I wish I could put that 5 star up to a 7 over all lovely day and I wish the best to Ella <3

Reply from hmv (UK) - Milton Keynes
It took longer than expected to receive my order after it's release date.

Reply from hmv (UK) - Milton Keynes

Reply from hmv (UK) - Milton Keynes
The team member was very helpful in finding the right album and arrange for delivery to my home.

Reply from hmv (UK) - Milton Keynes

Reply from hmv (UK) - Milton Keynes
Extortionate prices and bumped up shipping so much because they knew we’d pay it for the items, also bought £500 of prismatic evolutions and not 1 sr or above, honestly had better hits from a triple blister and even from a single tin with 2 packs.. never buying from here again don’t trust them

Reply from hmv (UK) - Milton Keynes
HMV Milton Keynes are ALWAYS friendly and helpful.
I always enjoy my visits there and have always found staff to be very pleasant and often talk about the bands CD's I am buying.
I would give HMV 10 Stars here if I could.

Reply from hmv (UK) - Milton Keynes
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