I've shopped at HMV for many many years I find the store extremely pleasant intriguing fashionable.the staff are very amenible attentive and very to help with any query I have well done HMV
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Location
Switch location128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH Norwich, GB
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See what reviewers are saying
I have been shopping at HMV since my teens - intially in Enfield (my home town then) and in Oxford Street. So grateful, when moving to Norwich, to have an AMAZING HMV here! Your staff are always so he... See more
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Hi HMV I ordered an item in the store the item I wanted to have they browsed through on there computer found the item I wanted to buy then waited 3days I received my item in the post the trammps disc... See more
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The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t g... See more
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Company details
About hmv (UK) - Norwich
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH, Norwich, United Kingdom
4.8
Excellent
409 reviews
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HMV staff at the Norwich store were…
HMV staff at the Norwich store were very helpful and patient with my list of movie requests.
Very professional, courteous and efficient.
My online orders were placed same day and it was only a few days later that I recieved notification that they were in store for collection.
Less than a week turnaround so very pleased with the service
October 13, 2025
Reply from hmv (UK) - Norwich
Hi Neville
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Norwich store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Norwich
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I have been shopping at HMV since my…
I have been shopping at HMV since my teens - intially in Enfield (my home town then) and in Oxford Street. So grateful, when moving to Norwich, to have an AMAZING HMV here! Your staff are always so helpful & courteous, especially when making enquires. You have such an excellent vinyl selection - which our grandchildren (who live in Suffolk) have also disovered! Grateful thanks HMV
October 1, 2025
Reply from hmv (UK) - Norwich
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fantastic
Fantastic, quick delivery, well packaged and in good condition
When I went into the shop the people were friendly and very helpful
October 1, 2025
Reply from hmv (UK) - Norwich
Hi Tamara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Norwich
Hello Duane
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Records were available and the staff…
Records were available and the staff were helpful and friendly.
September 21, 2025
Reply from hmv (UK) - Norwich
Hello Nick,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Norwich
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The helpfulness of employee Cal who…
The helpfulness of employee Cal who served me.
September 24, 2025
Reply from hmv (UK) - Norwich
Hello Mick,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Norwich
Hello David,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good value and service
Great price, easily to order online, friendly staff when picking up in store.
September 10, 2025
Reply from hmv (UK) - Norwich
Hi Brew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They’re always good to deal with…
They’re always good to deal with sometimes I think the packaging is too small for the amount of records that tried to cram in there but I do understand why they do it. Nothing has ever arrived damaged and I continue to shop from them mostly online sometimes go to the shop in Norwich but Yeah, all good.
September 6, 2025
Reply from hmv (UK) - Norwich
Hello Philip
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Norwich
Hi Phillip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great click and collect
Click and collect went perfectly! Easy online ordering and customer service in shop on collection was very good!!
September 6, 2025
Reply from hmv (UK) - Norwich
Hi Tanya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Phone free gigs are wonderful
August 31, 2025
Reply from hmv (UK) - Norwich
Hi Joe
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Norwich
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Norwich
Hi Eve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Norwich
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent gig including the new album…
Excellent gig including the new album at a very good price
August 31, 2025
Reply from hmv (UK) - Norwich
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Norwich
Hi Diana
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Bryan Adams Roll With The Punches
The Bryan Adams gig was well organised. I loved that you couldn't use mobiles.... could see everything much better. Brilliant idea. More of that please.
September 2, 2025
Reply from hmv (UK) - Norwich
Hi Jean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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