My husband didn't recieve his birthday gift in time due to communication issue. I ordered 3 separate bundles online on the same day using the click and collect service. The day or so after I received... See more
Company replied
Location
Switch locationUnit C: Unit 95 Consec Victoria Centre, NG1 3QE Nottingham, GB
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Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... See more
Company replied
The staff at this store are excellent, they are very friendly, polite and go that extra mile to help you find or order something. i'am sure they will keep up this excellent service. Thanks.
Company replied
I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of... See more
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Company details
About hmv (UK) - Nottingham
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit C: Unit 95 Consec Victoria Centre, NG1 3QE, Nottingham, United Kingdom
4.7
Excellent
394 reviews
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Smooth transaction,straight in and…
Smooth transaction,straight in and straight out, no muss,no fuss everything was so easy and worked like clockwork
July 31, 2026
Reply from hmv (UK) - Nottingham
Hi Gary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Nottingham
Hi Martin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Came really fast and both packages were…
Came really fast and both packages were packaged really well
July 29, 2026
Reply from hmv (UK) - Nottingham
Hello Paige,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff at this store are excellent
The staff at this store are excellent, they are very friendly, polite and go that extra mile to help you find or order something. i'am sure they will keep up this excellent service. Thanks.
July 21, 2026
Reply from hmv (UK) - Nottingham
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff in store so helpful at the Nottingham branch-really made ordering so staightforward
Staff in store so helpful
July 3, 2026
Reply from hmv (UK) - Nottingham
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Nottingham
Hi Reece
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No email communication for collect from store items
My husband didn't recieve his birthday gift in time due to communication issue. I ordered 3 separate bundles online on the same day using the click and collect service. The day or so after I received an 'items dispatched' email for all 3 orders but only one 'ready to collect' email a couple of days after that (picturing only 3 of the 10 items I had ordered in total). I didn't travel to the store to collect 1 bundle as wantes to wait for complete order. The after waiting 10 days I went to the store and all my items had been sat waiting for me all along, they just hadn't emailed me 🙄
July 9, 2026
Reply from hmv (UK) - Nottingham
Hello Rachel
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
As always great and friendly service
As always great and friendly service. We'll stocked at your store in Victoria centre Nottingham
July 4, 2026
Reply from hmv (UK) - Nottingham
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service helpful and obliging…
Great service helpful and obliging delivery excellent
June 14, 2026
Reply from hmv (UK) - Nottingham
Hi Anna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
June 5, 2026
Reply from hmv (UK) - Nottingham
Hi MICHAEL
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great choice and great price
Great choice and great price, comes well packaged, only issue takes to long to arrive. But very happy with experience.
June 1, 2026
Reply from hmv (UK) - Nottingham
Hi Lee
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Nottingham
Hi chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
kept me updated very pleased how …
kept me updated very pleased how they packaged happy with the items
May 22, 2026
Reply from hmv (UK) - Nottingham
Hi Clive
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient & speedy delivery (as always)
May 24, 2026
Reply from hmv (UK) - Nottingham
Hi Margaret
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Nottingham
Hi Liz
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Nottingham
Hi Lynne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I visited hmv in search of a film on…
I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of staff who had never heard of this film but he searched for a copy and had it delivered to the shop.He was polite and very helpful and was genuinely very interested in me as a customer.
May 8, 2026
Reply from hmv (UK) - Nottingham
Hi Mr Townsend,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nottingham staff always helpful.
Nottingham staff always helpful.
Ordering process was easy and efficient.
Updates on your order are very easy to follow.
I will continue to order via the store.
May 14, 2026
Reply from hmv (UK) - Nottingham
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly & helpful guy.....Also ' Felt…
Friendly & helpful guy.....Also ' Felt a Friendly Vibe Store!'
May 10, 2026
Reply from hmv (UK) - Nottingham
Hi!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing customer service and employees…
Amazing customer service and employees actually know what they are selling for a change which is very refreshing!
In-store experience was perfect
December 10, 2025
Reply from hmv (UK) - Nottingham
Hi Seher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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