Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... See more
Company replied
Unit C: Unit 95 Consec Victoria Centre, NG1 3QE Nottingham, GB
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Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... See more
Company replied
I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of... See more
Company replied
Your service is always first class and the staff at your Nottingham branch couldn't be more helpful. This the second time I've gone in the store and been unable to find what I'm looking for but the st... See more
Company replied
I always enjoy shopping at HMV. The staff are friendly and helpful, and if an item is not in stock, it's often possible to order an item either to your home address, for a small fee, or have it sent t... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit C: Unit 95 Consec Victoria Centre, NG1 3QE, Nottingham, United Kingdom
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Reply from hmv (UK) - Nottingham

Reply from hmv (UK) - Nottingham
Again very pleased with service from HMV received goods on day confirmed on order. Purchased these on line due to your shop in Nottingham being closed for Refurbishment.

Reply from hmv (UK) - Nottingham
I pre-ordered Steven Wilson 'The Overview' on vinyl which was released on 14/03/25. I received notification the day before that it had been dispatched via Royal Mail 48hr post so didn't expect it until the day after release.
I was very pleasantly surprised to recieve the album on the morning of the release day.
But then again I haven't been disappointed with HMV yet.

Reply from hmv (UK) - Nottingham

Reply from hmv (UK) - Nottingham
Very friendly and helpful both in branch and online.... kept informed about the release date delays..
Many thanks every1

Reply from hmv (UK) - Nottingham
Ordered a blu ray for me in store as was sold out in shop received in few days

Reply from hmv (UK) - Nottingham
Very helpful and polite. Click and collect was a useful and easy experience

Reply from hmv (UK) - Nottingham

Reply from hmv (UK) - Nottingham
My order arrived earlier than expected in excellent condition. Very easy to order online too.

Reply from hmv (UK) - Nottingham

Reply from hmv (UK) - Nottingham
Always kept I'm form from ordering to delivery. That's why I choose HMV because of the information they give you regarding the state of orders. This is something I do not get with other retailers.

Reply from hmv (UK) - Nottingham
Easy to order and delivery came exactly when stated. Really happy with the records purchased. Both arrived in perfect condition.

Reply from hmv (UK) - Nottingham
We always enjoy our experience when shopping at HMV. Staff are always helpful and go out their way to help.

Reply from hmv (UK) - Nottingham
excellent customer service from hmv nottingham product arrive very quick thank you

Reply from hmv (UK) - Nottingham
Great service speedy delivery & great packaging. Plus good stick on offer

Reply from hmv (UK) - Nottingham
Staff were very helpful, ordered my vinyl album and they said it will be posted to me and take two to five days. Great service it was delivered two days.

Reply from hmv (UK) - Nottingham

Reply from hmv (UK) - Nottingham

Reply from hmv (UK) - Nottingham
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