hmv (UK) - Nottingham Reviews 

386
TrustScore 4.5 out of 5

4.7

Unit C: Unit 95 Consec Victoria Centre, NG1 3QE Nottingham, GB


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Rated 5 out of 5 stars

Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... See more

Company replied

Rated 5 out of 5 stars

I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of... See more

Company replied

Rated 5 out of 5 stars

Your service is always first class and the staff at your Nottingham branch couldn't be more helpful. This the second time I've gone in the store and been unable to find what I'm looking for but the st... See more

Company replied

Rated 5 out of 5 stars

I always enjoy shopping at HMV. The staff are friendly and helpful, and if an item is not in stock, it's often possible to order an item either to your home address, for a small fee, or have it sent t... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Nottingham

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit C: Unit 95 Consec Victoria Centre, NG1 3QE, Nottingham, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

386 reviews

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4.7

All reviews

(386)

30,014 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great place to shop in store and online

Great place to shop in store and online

April 9, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi DAVID

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Easy to find, staff 1st class

Easy to find, staff very helpful.

March 22, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Andrew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Again very pleased with service from…

Again very pleased with service from HMV received goods on day confirmed on order. Purchased these on line due to your shop in Nottingham being closed for Refurbishment.

March 23, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Colin

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

I pre-ordered Steven Wilson 'The…

I pre-ordered Steven Wilson 'The Overview' on vinyl which was released on 14/03/25. I received notification the day before that it had been dispatched via Royal Mail 48hr post so didn't expect it until the day after release.
I was very pleasantly surprised to recieve the album on the morning of the release day.
But then again I haven't been disappointed with HMV yet.

March 14, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Jes

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

. CD.

Site was easy to use , easy ordering and delivered on time.

March 5, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Joanne

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Very friendly and helpful both in…

Very friendly and helpful both in branch and online.... kept informed about the release date delays..
Many thanks every1

March 13, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hello Michael

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Ordered a blu ray for me in store as…

Ordered a blu ray for me in store as was sold out in shop received in few days

March 8, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Neil

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service

Very helpful and polite. Click and collect was a useful and easy experience

February 26, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Jane

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Friendly staff and fast

Friendly staff and fast, efficient service

February 26, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Andrew

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Always Deliver On Time

Always Deliver On Time

February 26, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Trevor

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Excellent service

My order arrived earlier than expected in excellent condition. Very easy to order online too.

February 16, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Christine

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Record player

Brilliant service goods arrived promptly

February 14, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Customer

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

HMV brilliant company

Always kept I'm form from ordering to delivery. That's why I choose HMV because of the information they give you regarding the state of orders. This is something I do not get with other retailers.

February 3, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Pamela

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Easy to order and delivery came exactly…

Easy to order and delivery came exactly when stated. Really happy with the records purchased. Both arrived in perfect condition.

January 29, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hello Richard

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

HMV. Always a good shop

We always enjoy our experience when shopping at HMV. Staff are always helpful and go out their way to help.

February 1, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi David

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

excellent customer service from hmv…

excellent customer service from hmv nottingham product arrive very quick thank you

January 26, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hello miss

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Great service speedy delivery & great…

Great service speedy delivery & great packaging. Plus good stick on offer

January 17, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Paul

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Album ordered

Staff were very helpful, ordered my vinyl album and they said it will be posted to me and take two to five days. Great service it was delivered two days.

January 16, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Nick

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future. 

Cheers!

Rated 5 out of 5 stars

Great communication

Great communication, fast delivery

January 7, 2025
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Joanne

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

collection time

collection time? quick
staff? polite
hotel? travago

December 17, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Millie

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

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