hmv (UK) - Nottingham Reviews 

386
TrustScore 4.5 out of 5

4.7

Unit C: Unit 95 Consec Victoria Centre, NG1 3QE Nottingham, GB


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Rated 5 out of 5 stars

Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... See more

Company replied

Rated 5 out of 5 stars

I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of... See more

Company replied

Rated 5 out of 5 stars

Your service is always first class and the staff at your Nottingham branch couldn't be more helpful. This the second time I've gone in the store and been unable to find what I'm looking for but the st... See more

Company replied

Rated 5 out of 5 stars

I always enjoy shopping at HMV. The staff are friendly and helpful, and if an item is not in stock, it's often possible to order an item either to your home address, for a small fee, or have it sent t... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Nottingham

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit C: Unit 95 Consec Victoria Centre, NG1 3QE, Nottingham, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

386 reviews

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4.7

All reviews

(386)

30,014 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

I always get great service whether through the store itself or from your mailed items. Keep up the great work

December 10, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Valerie

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Delightful staff

Delightful staff

December 13, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hello customer

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Very good service.

December 10, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Anthony

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Staff were so helpful and ordered my…

Staff were so helpful and ordered my requirements and they arrived quickly

December 9, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Great experience

Easy to order online and quick for click n collection

December 8, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Amy

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Professional and friendly

Professional and friendly a very big THANK YOU!

December 1, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 1 out of 5 stars

Message them three times now still not same response they sent me same order twice

This item delivered twice no response from hmv I need to send back I will just take it too record store

November 28, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Karl

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Rated 1 out of 5 stars

I ordered a new release it came on the …

I ordered a new release it came on the Monday after release so I won't be using Hmv again

November 27, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Andrew

Thanks for leaving us a review. 

We aim to dispatch our new release products in good time so that they arrive on the advertised date of release. Please note, however, that there can be occasions beyond our control where this is not always possible and as such, we cannot guarantee this.

Apologies for any inconvenience caused.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, both employees that I spoke to were incredibly helpful and went out of their ways to help me secure the item I was looking for. Massive thank you team!

November 18, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hello lucas

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Mrs R …

My order and payment was a easy process and I was kept informed of my delivery which was only a few days from start to finish.

November 19, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Rowland, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Great quality products and great value…

Great quality products and great value for money

November 16, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Tia,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Outstanding customer service

Very helpful staff member in store. Especially with items I needed for Christmas that I couldn't find and helping me place an order for the items on the in store computer.

November 17, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hello Penny

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Great quality products and great value…

Great quality products and great value for money

November 16, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Porsche, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very good service

Very good service lovely to chat with the member of staff about my purchase. Great stock selection in there always good to spend a few hours in there.

November 13, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Paul, 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Member of staff very knowledgable and…

Member of staff very knowledgable and efficient. Explaining the ordering process very clearly and giving advice on delivery.

November 12, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Sharon

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Good service

Good service. The staff are always thorough in finding the item I want.

November 12, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hi Tony

Thanks so much for leaving us a 5-star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very pleasant staff, and helpful.

I had a very helpful young man. As I was looking for an L P for my son. Well two but had to order that in line. But the young man found the one I wanted. And the other I ordered on line which was very easy .

November 10, 2024
hmv (UK) - Nottingham logo

Reply from hmv (UK) - Nottingham

Hello Roz,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

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