Every time I go into the store, the staff are very helpful and polite. Staff always take there time to talk to customers. I always find what I'm looking for. The store is very clean and tidy and well... See more
Company replied
Location
Switch location32- 34 Cornwall St, PL1 1LP Plymouth, GB
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See what reviewers are saying
Good communication. Appreciate the ease of a pick up at my own convenience (rather than the hassle of an ever changing courier delivery slot, waiting in for a delivery that doesn’t come and the frustr... See more
Company replied
Everyone in Plymouth HMV are so lovely and helpful. They should all be given knighthoods & damehoods immediately, rather than awarding them to old actors, useless politicians and overpaid foot soccer... See more
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Really short on stock and choice, only selling key mainstream titles most already own. Frustrating visits every time for me personally. Shelf space taken up by 20 copies of the same... See more
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Company details
About hmv (UK) - Plymouth
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
32- 34 Cornwall St, PL1 1LP, Plymouth, United Kingdom
4.8
Excellent
337 reviews
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Excellent Service
Excellent Service
Really friendly and helpful staff.
Easy to order the specific items I wanted , at an excellent price and extremely swift delivery to the store for my collection.
December 30, 2025
Reply from hmv (UK) - Plymouth
Hi Laurence,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy with my shopping experience.
The ordered CD's were well packaged and delivered to the correct property. Communication from HMV, prior to buying and after my purchases was excellent.
January 5, 2026
Reply from hmv (UK) - Plymouth
Hi Nick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered online for store pick up
Ordered online for store pick up.
Great communication by email.
Went to pick them up and the customer service was really friendly and helpful.
(Plymouth City centre).
December 17, 2025
Reply from hmv (UK) - Plymouth
Hi rachel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff in the local shop were helpful…
Staff in the local shop were helpful advising of release date. Good communication about online delivery.
December 22, 2025
Reply from hmv (UK) - Plymouth
Hi Esther
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered in store and the delivery was…
I ordered in store and the delivery was quick. Thank you
December 22, 2025
Reply from hmv (UK) - Plymouth
Hi Warren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Plymouth
Hi Matt
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff was helpful and nice
December 6, 2025
Reply from hmv (UK) - Plymouth
Hi Terrance
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Plymouth
Hello Claire
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Item arrived promptly but the best…
Item arrived promptly but the best thing is the staff at HMV are always knowledgeable and pleasant.
December 4, 2025
Reply from hmv (UK) - Plymouth
Hi Christopher
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering in your store
When placing my order in the first instance - person I spoke to was extremely helpful - I'm in my 70s and struggle to do anything on line but I came into your store and found the person who helped me sorted it all out for me.
December 3, 2025
Reply from hmv (UK) - Plymouth
Hi Christine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic offer great quality goods
November 19, 2025
Reply from hmv (UK) - Plymouth
Hi Edward
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
CD arrived quickly and on time
CD arrived quickly and on time. It was super easy to pick up form the store.
November 16, 2025
Reply from hmv (UK) - Plymouth
Hi Kalina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good comms and in store staff are…
Good comms and in store staff are always 1st class!
Thanks
November 13, 2025
Reply from hmv (UK) - Plymouth
Hi James,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Plymouth
Hi Annabelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dealt with the branch manager (Anthony
Dealt with the branch manager (Anthony, I think his first name was) and he was really friendly and helpful. The process of ordering the item was extremely quick and efficient. Item arrived promptly and I was informed of its arrival immediately.
November 5, 2025
Reply from hmv (UK) - Plymouth
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful good communication very…
Very helpful good communication very polite like buying in shop rather than online .
November 8, 2025
Reply from hmv (UK) - Plymouth
Hi Clifford
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Bringing music back to life
Ordered online to collect in store, thought music on the high street was dead, walked in to the Plymouth store and it was so busy, had the best vibe and felt like shopping for music was reborn! Such a great store that felt true, rather than tech overload! Traditional shopping, chilled and absolutely on point 👌 so much better than when the store was in the mall, great job HMV ❤️
November 7, 2025
Reply from hmv (UK) - Plymouth
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Plymouth
Hi Garry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
They are always very helpful in this…
They are always very helpful in this store - Jason who served me is a credit to your company
November 1, 2025
Reply from hmv (UK) - Plymouth
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful and friendly staff
Helpful and friendly staff, ordered with ease. Delivered on time, and expertly packaged. Would highly recommend HMV to anyone.
October 27, 2025
Reply from hmv (UK) - Plymouth
Hi Patrick
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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