Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... See more
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Location
Switch location112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
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Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... See more
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I ordered an LP for my daughter’s birthday and it was in stock and would be delivered the next day of ordering. Revived an email a few days later to say that you are have problems with deliveries and... See more
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Spot on. Best price and had the special I wanted. Comms good and delivery to store was on time. In store staff are lovely (as always) and a pleasure to do business with.
Company replied
Company details
About hmv (UK) - Preston
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, United Kingdom
4.8
Excellent
169 reviews
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Products arrived on time and kept upto…
Products arrived on time and kept upto date with progress of delivery
July 5, 2023
Reply from hmv (UK) - Preston
Hello Julianne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff are brilliant friendly 🙂 the…
The staff are brilliant friendly 🙂 the guy went out if his way to find what I was looking for 👍👍👍
June 28, 2023
Reply from hmv (UK) - Preston
Hi Andrew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick service & friendly staff members
June 26, 2023
Reply from hmv (UK) - Preston
Hi Alexandra
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Bad management
Bad management
My 11 yo daughter had found an opened album and straight away she was judged of stealing a stuff. She is a very good and honest kid and even informed her dad someone had stolen it. My husband explained to the manager that she had been informed by our daughter that someone had stolen it and advised her to put it back. My daughter was very upset and myself didn’t feel very well they way they treated us. Security arrived.I was really shocked how they treated us .The staff asked my husband to give the item back . My husband was really shocked . My husband explained to the manager that the album was already left open by someone else not by my daughter. Staff are not polite . Im glad my husband demanded to check the CCTV footage and nothing had been found .
I don’t recommend this shop.BEWARE you dont like anyone of you or your children experience this kind of horrible situation.
They have to be taught how to handle a situation like this better . Staff are very judgmental . Mismanaged by the staff . They wont even bother to check the CCTV unless it has been demanded.
June 18, 2023
Unprompted review
Reply from hmv (UK) - Preston
Hi Melodie
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Order in store, deliver to home
I was looking for a specific DVD Title. It was not on display, one of the members of staff offered to check if it was in stock, it wasn't but he said it could be ordered and delivered to the store or my home. I requested home delivery. It was delivered promptly.
I prefer to use the High street, (use it or loose it), this method was the next best thing.
The staff are always very pleasant and helpful.
June 2, 2023
Reply from hmv (UK) - Preston
Hi Barry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were excellent
Staff were excellent. We're knowledgeable and ordered for delivery what wasn't in-store. I hope this places never closes
May 7, 2023
Reply from hmv (UK) - Preston
Hi HASSAN
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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