Excellent service from Mark when ordering a CD to click and collect from store. Friendly and helpful. Speedy dispatch of order. Being able to collect my order from store soon after dispatch. Excell... See more
Company replied
Unit 4, The Arcade, Meadowhall, S9 1EH Sheffield, GB
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Excellent service from Mark when ordering a CD to click and collect from store. Friendly and helpful. Speedy dispatch of order. Being able to collect my order from store soon after dispatch. Excell... See more
Company replied
Arrived when said and collected with no problem from friendly and helpful staff at Meadowhall, Sheffield, HMV store. Would recommend.
Company replied
The DVDs arrived earlier than expected, which was a pleasant surprise and all the discs were in great condition. The cashier who served me was very friendly and helpful in finding what I was looking... See more
Company replied
All was easy to find what am looking for on web site and the shop always deliver on time very happy all round good service 🙂👍
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 4, The Arcade, Meadowhall, S9 1EH, Sheffield, United Kingdom
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Reply from hmv (UK) - Sheffield Meadowhall
The staff were very helpful and friendly. The service was very good nothing was no trouble and was really helpful.

Reply from hmv (UK) - Sheffield Meadowhall
Order taken quickly and competently. I was informed of its arrival to the store. Prompt puck up.

Reply from hmv (UK) - Sheffield Meadowhall

Reply from hmv (UK) - Sheffield Meadowhall
Ordered - delivered to shop - notified - collected - no issues - thanks.

Reply from hmv (UK) - Sheffield Meadowhall
The kpop selection is amazing. I found my BTS album and came home really happy!

Reply from hmv (UK) - Sheffield Meadowhall
Easy to order online, competitive pricing, chose pickup from Meadowhall store. Gave 4 stars due to 1 of 2 packages only being given ( 2 items packed separately in over size boxes. I thought they were in the same box, didn’t notice until got home and opened). Daughter returned to store to pickup 2nd package. Apart from that everything good…👍🏻

Reply from hmv (UK) - Sheffield Meadowhall
My experience was great because of the staff. The cd's I was after were not on display, so spoke with staff and had them delivered to the store. In the past I spent a lot of time in HMV.

Reply from hmv (UK) - Sheffield Meadowhall
Ordered x 2 cds week before needed them, received notification midweek possible delay. Travelled to purchase from store on x 2 for 16.00 & 2.99 delivery offer as showing in stock, not in stock when arrived. Cancelled order - Absolute waste of time....!! Ordered from Amazon, next day delivery - FREE...!!! Stick with Amazon .. !!

Reply from hmv (UK) - Sheffield Meadowhall
Helpful staff and easy to order what I wanted. Timely delivery and efficient service.

Reply from hmv (UK) - Sheffield Meadowhall
Although the item I wanted wasn’t in stock there wasn’t any issue he immediately ordered me one online and arranged delivery to my home. I was then kept informed of what was happening concerning delivery due to high demand

Reply from hmv (UK) - Sheffield Meadowhall
Simple online ordering process and prompt delivery to store of choice - a day earlier than originally advised

Reply from hmv (UK) - Sheffield Meadowhall
Ordered item in store and was delivered on date given
All staff friendly and helpful

Reply from hmv (UK) - Sheffield Meadowhall
It was really good and it took a good time with the album and the other stuff and the staff was really nice and helpful with this.

Reply from hmv (UK) - Sheffield Meadowhall

Reply from hmv (UK) - Sheffield Meadowhall
The member of staff helped us with purchase of our DVDs and delivery costs.

Reply from hmv (UK) - Sheffield Meadowhall
My order arrived within two working days as promised.

Reply from hmv (UK) - Sheffield Meadowhall
very helpful store assisstant who enabled me to purchase what i needed

Reply from hmv (UK) - Sheffield Meadowhall
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