Lovely service absolutely adore the staff in HMV Shrewsbury. Always super happy and helpful, and always have the best suggestion's on things to be able to watch. Ordering DVDs in store super simple.
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Location
Switch locationUnit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN Shrewsbury, GB
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See what reviewers are saying
Well pleased with HMV went in to their Shrewsbury Branch as soon as I knew there was a new LP for release and the young assistant Archie was most helpful and arranged for the LP to sent to us on the... See more
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Reviewing postal order: Ordered an item to receive on its release date and it arrived the day after, even though it advised it was in transit on the day. Reviewing local store: Had an unexpected da... See more
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The staff are always very friendly and helpful,if it’s not there they will get it for you or do their best.
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Company details
About hmv (UK) - Shrewsbury
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN, Shrewsbury, United Kingdom
4.9
Excellent
205 reviews
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The Shrewsbury shop staff especially…
The Shrewsbury shop staff especially Rich and Steph are so informative. Rich actually recommended Steph because she was more into films because l wanted more information about films on DVD. Very pleased with the service because the staff cared.
August 22, 2025
Reply from hmv (UK) - Shrewsbury
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff in Shrewsbury HMV are great
July 29, 2025
Reply from hmv (UK) - Shrewsbury
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a dvd, it arrived on time and I collected with ease. Very friendly staff and always a good selection in-store.
I ordered a dvd, it arrived
July 3, 2025
Reply from hmv (UK) - Shrewsbury
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Shrewsbury
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff are extremely polite and make…
The staff are extremely polite and make a huge difference in experience. The whole ambiance within the shop is an amazing setting to shop in.
April 10, 2025
Reply from hmv (UK) - Shrewsbury
Hi Pop
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Rich was brilliant
Rich was brilliant, very helpful and friendly. Polite and outgoing. Asked how I was feeling. Kindly showed me how he was going to order my Helloween cd. A wonderful service and am recommending HMV to all my friends and family. Thank you Rich, top man.
April 4, 2025
Reply from hmv (UK) - Shrewsbury
Hello Mark
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Shrewsbury store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Buying from a real shop with real people.
Firstly we were able to go into HMV on the high street, we do not order on line. The staff were helpful, the order was placed. We received our order via Royal Mail. No problems.
April 4, 2025
Reply from hmv (UK) - Shrewsbury
Hi Philip
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Shrewsbury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Lovely friendly staff
February 28, 2025
Reply from hmv (UK) - Shrewsbury
Hello mummy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order in store
Easy to order in store, arrived within a few days - also another very helpful young lady this morning. Thank you for your good service.
February 5, 2025
Reply from hmv (UK) - Shrewsbury
Hi Howard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Excellent service, very helpful friendly staff. Item arrived on time. Very satisfied.
January 28, 2025
Reply from hmv (UK) - Shrewsbury
Hello Mrs Jones
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great assistant in Shrewsbury store
Great assistant in Shrewsbury store. Very easey, very competative price and quick delivery. Perfect! Many thanks
January 27, 2025
Reply from hmv (UK) - Shrewsbury
Hello ROBERT
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Shrewsbury store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Always very helpful in the store I was…
Always very helpful in the store I was so pleased when it came back to Shrewsbury I like talking to people not doing internet shopping ,thank you for the quick delivery
January 23, 2025
Reply from hmv (UK) - Shrewsbury
Hi Ruth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Shrewsbury
Hi rosemary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent prompt delivery for pick up…
Excellent prompt delivery for pick up in store.
January 8, 2025
Reply from hmv (UK) - Shrewsbury
Hi Nicola
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered safe and earlier than the…
Delivered safe and earlier than the expected date.
January 5, 2025
Reply from hmv (UK) - Shrewsbury
Hi Tin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Shrewsbury
Hello Julian
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Ordering online was simply and quick
Ordering online was simply and quick, and the staff on collection from the store was friendly and efficient.
December 11, 2024
Reply from hmv (UK) - Shrewsbury
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always excellent customer service.
December 14, 2024
Reply from hmv (UK) - Shrewsbury
Hi Chrissy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly counter staff and good comms
December 4, 2024
Reply from hmv (UK) - Shrewsbury
Hello Jane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Shrewsbury
That is what makes us top dog in Shrewsbury...
Cheers Thelma!
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