Lovely service absolutely adore the staff in HMV Shrewsbury. Always super happy and helpful, and always have the best suggestion's on things to be able to watch. Ordering DVDs in store super simple.
Company replied
Unit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN Shrewsbury, GB
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Lovely service absolutely adore the staff in HMV Shrewsbury. Always super happy and helpful, and always have the best suggestion's on things to be able to watch. Ordering DVDs in store super simple.
Company replied
Well pleased with HMV went in to their Shrewsbury Branch as soon as I knew there was a new LP for release and the young assistant Archie was most helpful and arranged for the LP to sent to us on the... See more
Company replied
Reviewing postal order: Ordered an item to receive on its release date and it arrived the day after, even though it advised it was in transit on the day. Reviewing local store: Had an unexpected da... See more
Company replied
The staff are always very friendly and helpful,if it’s not there they will get it for you or do their best.
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN, Shrewsbury, United Kingdom
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Good communication via web site and email.
Ordered item was collected from specified outlet with no problems.

Reply from hmv (UK) - Shrewsbury

Reply from hmv (UK) - Shrewsbury
Ordered a cd box set for a Christmas present and collected in store. Quick delivery and very friendly staff.

Reply from hmv (UK) - Shrewsbury
Great customer service, checked stock files for me and ordered goods where possible.

Reply from hmv (UK) - Shrewsbury
So easy. Ordered on line. Got 20% off from referral voucher.
Chose to pick up from store who were completely efficient in finding my item.
Great

Reply from hmv (UK) - Shrewsbury
Staff member was particularly helpful, took me to the classical section, asked what I was looking for, looked up the particular piece and offered to order the cd it was on for me. All done in a helpful and friendly way rather than being pushy. I ordered the cd and it arrived as expected. A very happy experience.

Reply from hmv (UK) - Shrewsbury
The young man at HMV was very helpful and my CD arrived at the store as arranged.

Reply from hmv (UK) - Shrewsbury
Easy to order online and items arrived quickly

Reply from hmv (UK) - Shrewsbury

Reply from hmv (UK) - Shrewsbury

Reply from hmv (UK) - Shrewsbury
Product in good condition upon collection. Arrived quickly and good communication re dispatch & when it was ready. :)

Reply from hmv (UK) - Shrewsbury
Order was placed efficiently and arrived in specified time, will do an order again.

Reply from hmv (UK) - Shrewsbury
Delivered promptly. Friendly in store service. All good!

Reply from hmv (UK) - Shrewsbury
The Staff were extremely apologetic for the Delay, Thankfully, My Button Moon DVD Collection was delivered to the store safely.

Reply from hmv (UK) - Shrewsbury
Stef at HMV Shrewsbury was really helpful when I ordered my dvd . A great service and so quick !

Reply from hmv (UK) - Shrewsbury
Great staff in Shrewsbury HMV store
Really friendly and helpful
Ordered various cd’s to be delivered to store
Super efficient service
10/10

Reply from hmv (UK) - Shrewsbury

Reply from hmv (UK) - Shrewsbury
Live the shop.staff very helpful. Lots of things to buy.

Reply from hmv (UK) - Shrewsbury
bought dvd blue ray bu mistake your staff was helpful in finding a solution. Also ordered dvd arrived promptly as said

Reply from hmv (UK) - Shrewsbury
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