Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as bu... See more
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Location
Switch locationUnit 29 / 30 Thistle Centre, FK8 2EE Stirling, GB
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Excellent, friendly personal attention and assistance in HMV's Stirling store. I was after a new stylus for my record player - not in stock but Shirley ordered it. That was Saturday afternoon - receiv... See more
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I cannot thank Dave at the Stirling branch of hmv enough. We bought a JAM turntable as joint present for my wife and I to rekindle our love of vinyls again. The Pink Floyd album and The smiths album w... See more
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The assistant was very, very helpful and couldn't do enough for me. Helped me where to look online for a specific album because HMV didn't stock it. Also got a DVD from the shelves even although I had... See more
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Company details
About hmv (UK) - Stirling
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 29 / 30 Thistle Centre, FK8 2EE, Stirling, United Kingdom
4.7
Excellent
166 reviews
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Scratched Vinyl great service
One vinyl arrived with a scratch on it noticed when playing went to my nearest store and the staff were more than happy to replace it
Great service and the other 2 vinyls work perfectly
April 28, 2024
Reply from hmv (UK) - Stirling
Hello
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I preordered the new Gun album Hombres…
I preordered the new Gun album Hombres to coincide with a live performance event in store. I arranged for the album to be collected on the day of the performance. I was regularly kept updated by email about my order. On the day of collecting the album the staff were as always friendly and helpful. The live performance by Gun was a great success. Always a pleasure visiting HMV Stirling.
April 16, 2024
Reply from hmv (UK) - Stirling
Hi Ross
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Stirling
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Superb customer service
April 18, 2024
Reply from hmv (UK) - Stirling
Hi Andrew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Stirling
Hello David
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Stirling
Hi Mr White
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service
Returned a scratched LP purchased on line. In store staff very helpful, friendly and efficient, replacement received within a few days.
March 12, 2024
Reply from hmv (UK) - Stirling
Hello Nicola
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Stirling
Hi jon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at hmv Stirling were friendly…
The staff at hmv Stirling were friendly and helpful.
February 11, 2024
Reply from hmv (UK) - Stirling
Hello Shirley
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Stirling store, we hope to see you in-store or online again soon!
Thanks for shopping with hmv :)
Always a great shopping experience
Always a great shopping experience, efficient, simple returns process and caring and knowledgeable staff.
February 3, 2024
Reply from hmv (UK) - Stirling
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always a pleasure to deal with.
Genuine, authentic products. Delivered promptly. Store staff always a pleasure to deal with. Thank you.
January 31, 2024
Reply from hmv (UK) - Stirling
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Stirling
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Plenty of stock to view
Plenty of stock to view
Staff worked hard to find the CDs I requested
December 30, 2023
Reply from hmv (UK) - Stirling
Hi Kenny
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dave at Stirling HMV
I cannot thank Dave at the Stirling branch of hmv enough. We bought a JAM turntable as joint present for my wife and I to rekindle our love of vinyls again. The Pink Floyd album and The smiths album were strangely jumping. Called the branch, they got me back in, tried it in another machine, same issue, they then allowed me to swap to an altogether different brand and all works great. These guys went that extra step, even giving me a staff discount on another vinyl purchase. I cannot recommend them highly enough. An absolute credit to HMV and I will be back again. Superb shop.
December 24, 2023
Unprompted review
Reply from hmv (UK) - Stirling
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff in the Stirling store were…
Staff in the Stirling store were brilliant. Very friendly and ordered a bag for me that my daughter was after. The bag was ready to collect very quickly.
December 20, 2023
Reply from hmv (UK) - Stirling
Hi Nick
Thanks for leaving us a great review for hmv Stirling!
Our colleagues work hard to offer our customers the best shopping experience in our stores and we hope to see you again soon :-)
Online deliveries
My online delivery was delivered to the shop but it was damaged so still waiting for a replacement.
December 10, 2023
Reply from hmv (UK) - Stirling
Hi Christine,
Thank you for your feedback.
We apologise for any disappointment as a result of this matter and please be assured that we are working to send your replacement to the store asap for you.
Thank you for your patience.
Stirling branch manager is a peoples…
Stirling branch manager is a peoples person knowing Price,Performance,Product.
December 9, 2023
Reply from hmv (UK) - Stirling
Hi Hugh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very professional and kindly shop…
Very professional and kindly shop assistant helped me find a classical compact disk which are becoming rare
November 28, 2023
Reply from hmv (UK) - Stirling
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All good cd came in perfect condition…
All good cd came in perfect condition there was a bit of confusment due to payments coming in and out my bank but it all got sorted.
November 23, 2023
Reply from hmv (UK) - Stirling
Hi Joe,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were very helpful.
November 22, 2023
Reply from hmv (UK) - Stirling
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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