hmv (UK) - Stockport Reviews 

286
TrustScore 4.5 out of 5

4.7

51 / 53 Merseyway, SK1 1PW Stockport, GB


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Rated 5 out of 5 stars

The staff at HMV are always super professional, friendly and helpful Picked up the package no problem. Haven’t opened it yet cos it’s an early Christmas present (I know….but I like to get those s... See more

Company replied

Rated 5 out of 5 stars

From placing the online order to delivery was very efficient. Also, as always with HMV, the prices are affordable and the staff are always polite and professional at all times.

Company replied

Rated 5 out of 5 stars

Thoroughly reliable, with great quality, prices and returns policy. And in a world with increasingly terrible customer service, I am delighted to report that doing click and collect is fast and easy,... See more

Company replied

Rated 5 out of 5 stars

I pop into the Stockport store regularly and always find great DVDs! I especially love the foreign film section. I ordered a lovely film featuring Terence Stamp’s singing in ‘Song for Marion’ - arriv... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Stockport

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 51 / 53 Merseyway, SK1 1PW, Stockport, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

286 reviews

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4.7

All reviews

(286)

30,699 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy ordering, quick collection

The ordering process was easy and click and collect worked very well. My order was in store quickly and as my item was half price with an offer I'm very happy.

May 17, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Audrey

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 4 out of 5 stars

HMV is my bae

It was kind of annoying to place my order because HMV doesn’t take apple pay but we move on. Good prices and quick delivery, products are great as well 💕

May 11, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hello Max

Thanks for leaving us a great review!

We were so pleased to read your comments and look forward to seeing you again soon.

Rated 5 out of 5 stars

Order arrived promtly

Order arrived promtly
Well packaged

May 13, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Christine

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Ordered Cliff Richard & Shadows reunion…

Ordered Cliff Richard & Shadows reunion CDs - they came promptly, well packaged, and they were superb. I’ve been a Cliff & Shads fan since the start, and this was a treat. I’ve also been an HMV customer for many decades, and they could not have been more helpful. Oh, and HMV is also where I met Cliff back in 2013. Keep doing it HMV !

May 5, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Customer

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Straight forward ordering procedure for…

Straight forward ordering procedure for delivery.

April 15, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Joseph

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Great customer service and great…

Great customer service and great selection

April 13, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Summer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

QAnother Great Purchase

Quickly delivered to local HMV shop.Exactly as described. Collection easy.

April 9, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hello David

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Always friendly staff and very helpful…

Always friendly staff and very helpful and happy

April 2, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi jenny

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off. 

See you soon :-)

Rated 5 out of 5 stars

Staff member very friendly and polite…

Staff member very friendly and polite and helpful

April 1, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Lennox

Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Shop Assistant Martin was polite…

Shop Assistant Martin was polite helpful & jovial

March 23, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Mrs Mitchell

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good packaging, correct item.

March 11, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Lisa

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service for collection and queries

March 2, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Jordan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Good to buy

Great price on-line for a blu-ray, a couple of pounds dearer than a normal Dvd, communication was brilliant, updated at every part of my purchase on it's way to my local store for me to pick up. Highly recommended will use again.

March 8, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi customer

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, was very helpful. Let me order an item to be delivered to store to pick up and was super quick and easy.

March 7, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Holly

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Excellent service

Excellent service. Definitely improved. Love that we can all do our bit for HMV to keep going.

February 28, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Mark

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

What wasn't in the shop was ordered for…

What wasn't in the shop was ordered for me there and then and arrived quickly in the post to my home .

February 19, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Mike

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

More than happy.

The whole process went without a hitch. The 4K movies were just what I wanted, and the deal was extremely fair. An essential addition to my collection.

February 18, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Mr Allen

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Very fast delivery to the store would…

Very fast delivery to the store would order in-store again

February 9, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Chris

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Came on time with no issues

Came on time with no issues

The process of pre ordering was simple and quick

February 2, 2024
hmv (UK) - Stockport logo

Reply from hmv (UK) - Stockport

Hi Louise

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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