The staff at HMV are always super professional, friendly and helpful Picked up the package no problem. Haven’t opened it yet cos it’s an early Christmas present (I know….but I like to get those s... See more
Company replied
51 / 53 Merseyway, SK1 1PW Stockport, GB
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The staff at HMV are always super professional, friendly and helpful Picked up the package no problem. Haven’t opened it yet cos it’s an early Christmas present (I know….but I like to get those s... See more
Company replied
From placing the online order to delivery was very efficient. Also, as always with HMV, the prices are affordable and the staff are always polite and professional at all times.
Company replied
Thoroughly reliable, with great quality, prices and returns policy. And in a world with increasingly terrible customer service, I am delighted to report that doing click and collect is fast and easy,... See more
Company replied
I pop into the Stockport store regularly and always find great DVDs! I especially love the foreign film section. I ordered a lovely film featuring Terence Stamp’s singing in ‘Song for Marion’ - arriv... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

51 / 53 Merseyway, SK1 1PW, Stockport, United Kingdom
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The ordering process was easy and click and collect worked very well. My order was in store quickly and as my item was half price with an offer I'm very happy.

Reply from hmv (UK) - Stockport
It was kind of annoying to place my order because HMV doesn’t take apple pay but we move on. Good prices and quick delivery, products are great as well 💕

Reply from hmv (UK) - Stockport
Ordered Cliff Richard & Shadows reunion CDs - they came promptly, well packaged, and they were superb. I’ve been a Cliff & Shads fan since the start, and this was a treat. I’ve also been an HMV customer for many decades, and they could not have been more helpful. Oh, and HMV is also where I met Cliff back in 2013. Keep doing it HMV !

Reply from hmv (UK) - Stockport
Straight forward ordering procedure for delivery.

Reply from hmv (UK) - Stockport

Reply from hmv (UK) - Stockport
Quickly delivered to local HMV shop.Exactly as described. Collection easy.

Reply from hmv (UK) - Stockport
Always friendly staff and very helpful and happy

Reply from hmv (UK) - Stockport
Staff member very friendly and polite and helpful

Reply from hmv (UK) - Stockport

Reply from hmv (UK) - Stockport

Reply from hmv (UK) - Stockport

Reply from hmv (UK) - Stockport
Great price on-line for a blu-ray, a couple of pounds dearer than a normal Dvd, communication was brilliant, updated at every part of my purchase on it's way to my local store for me to pick up. Highly recommended will use again.

Reply from hmv (UK) - Stockport
Very friendly staff, was very helpful. Let me order an item to be delivered to store to pick up and was super quick and easy.

Reply from hmv (UK) - Stockport
Excellent service. Definitely improved. Love that we can all do our bit for HMV to keep going.

Reply from hmv (UK) - Stockport
What wasn't in the shop was ordered for me there and then and arrived quickly in the post to my home .

Reply from hmv (UK) - Stockport
The whole process went without a hitch. The 4K movies were just what I wanted, and the deal was extremely fair. An essential addition to my collection.

Reply from hmv (UK) - Stockport
Very fast delivery to the store would order in-store again

Reply from hmv (UK) - Stockport
Came on time with no issues
The process of pre ordering was simple and quick

Reply from hmv (UK) - Stockport
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