The staff at HMV are always super professional, friendly and helpful Picked up the package no problem. Haven’t opened it yet cos it’s an early Christmas present (I know….but I like to get those s... See more
Company replied
51 / 53 Merseyway, SK1 1PW Stockport, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff at HMV are always super professional, friendly and helpful Picked up the package no problem. Haven’t opened it yet cos it’s an early Christmas present (I know….but I like to get those s... See more
Company replied
From placing the online order to delivery was very efficient. Also, as always with HMV, the prices are affordable and the staff are always polite and professional at all times.
Company replied
Thoroughly reliable, with great quality, prices and returns policy. And in a world with increasingly terrible customer service, I am delighted to report that doing click and collect is fast and easy,... See more
Company replied
I pop into the Stockport store regularly and always find great DVDs! I especially love the foreign film section. I ordered a lovely film featuring Terence Stamp’s singing in ‘Song for Marion’ - arriv... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

51 / 53 Merseyway, SK1 1PW, Stockport, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellently run event. The staff were fab and meeting The band was a memory my lad will never forget!!!

Reply from hmv (UK) - Stockport

Reply from hmv (UK) - Stockport

Reply from hmv (UK) - Stockport
Went to Blossoms signing at HMV Stockport. The staff were amazing. They were so helpful, took photos for us and didn't rush us when meeting them. They helped make it a fantastic experience. Blossoms were amazing as well!!!

Reply from hmv (UK) - Stockport
Staff are always very helpful at finding if things are available even if not in stock

Reply from hmv (UK) - Stockport
I collected four pre-ordered books from HMV in Merseyway, Stockport. The gentleman who gave me my order was friendly and helpful.
The books themselves were well packaged and in pristine condition.
I was unaware, until very recently, of the range of books carried by HMV. It's a slightly eccentric selection. But, I imagine, there's something there to tweak the interest of most readers.

Reply from hmv (UK) - Stockport
Easy to order in store.
Very fast delivery to store.
Easy hustle free collection

Reply from hmv (UK) - Stockport
Was really happy with service provided. Staff who served me was very helpful in ordering a dvd.

Reply from hmv (UK) - Stockport
Great service and prompt delivery. What more could you want?

Reply from hmv (UK) - Stockport
Disappointing. Pre-ordered a CD in store for a release date of 19th July. Went into store and was told there on the shelf if you want to rebuy it to get it on that day or to wait until it arrives in click and collect. Finally received an email on the 22nd July stating that the CD was ready for collection. We were very disappointed to have to wait that long and only pre-ordered it due to extra items within the pre-order package. Release date is therefore pointless and would expect HMV to do better.

Reply from hmv (UK) - Stockport
It was great to speak to a helpful member of staff in the Stockport branch and to be able to identify an album that I'd been searching for. Then to request it to be delivered to the store.

Reply from hmv (UK) - Stockport

Reply from hmv (UK) - Stockport
Martin had amazing customer service Very helpful new way his stock was straight away give me great advice and you do these to watch very very happy (Store In Stockport ) 10/10

Reply from hmv (UK) - Stockport

Reply from hmv (UK) - Stockport
Had the item in stock at a great price.
Was easy to collect and staff were friendly

Reply from hmv (UK) - Stockport

Reply from hmv (UK) - Stockport

Reply from hmv (UK) - Stockport
Very professional and efficient Salesperson, who was very helpful when asked whether HMV stocked a DVD we were wanting to purchase. The Salesperson was great and dealt and processed our order with excellent service. Will definitely buy from HMV again. Thank you

Reply from hmv (UK) - Stockport

Reply from hmv (UK) - Stockport
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.