The staff at telford town centre are always helpful to a young disabled man i look after nothing to much trouble they will order items if its possible and not in stock or tell you a place to get... See more
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Location
Switch locationUnit 7/9, North Sherwood Street, Telford Shopping Centre, TF3 4BN Telford, GB
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Great way to order new vinyl and arrived on release day. Great communication to say it was on its way. Excellent in store experience as well.
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Kris from Telford Shropshire store I can’t thank Kris enough for going above and beyond to help Macy O get her music into store for actively helping us to complete the forms and finding out valuable... See more
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As an old timer, it has been amazing to see new generations turning to vynal again. How I have missed the searching for records in your shop or in the many independent stores that are opening up. But... See more
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Company details
About hmv (UK) - Telford
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 7/9, North Sherwood Street, Telford Shopping Centre, TF3 4BN, Telford, United Kingdom
4.9
Excellent
164 reviews
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Telford Store is excellent
Friendly, helpful, and cheerful staff, and as what I was looking for had to be ordered, the order process was clearly explained to me, and what I was told would happen actually happened, I can find no fault with the staff, the store, or the way they handled my order. Really good
November 5, 2024
Reply from hmv (UK) - Telford
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Hocus Pocus Hand Cream
This was ordered as a present, so can't comment on how good it is. The price on HMV was competitive and it was convenient to pick up in store rather than home delivery.
October 16, 2024
Reply from hmv (UK) - Telford
Hi Joe
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering online was easy and fast…
Ordering online was easy and fast delivery for click & collect! The issue I had was when I went to collect my orders from store the worker was rude once he knew it was a click & collect. I gave my name and how many items I’d ordered and the huff and puff all the way to the door wasn’t what I’d expected to receive.
October 1, 2024
Reply from hmv (UK) - Telford
Hi Gemma.
We were very sorry to hear of the issues which you have brought to our attention. This certainly does not sound like the level of customer service that we are so proud of. Please contact us via our help centre for us to look into this for you further. Thanks for this feedback.
the delivery was super quick and…
the delivery was super quick and everyone was kind and helpful and i was told when the delivery of my DVD was quick.
September 28, 2024
Reply from hmv (UK) - Telford
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Telford
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I've never ordered anything from hmv…
I've never ordered anything from hmv before and this was my first time as I've always oonw to thw store to get what I need or have a look around .
I found it quite useful and the staff were helpful
I'll definitely do it again if I have to
September 6, 2024
Reply from hmv (UK) - Telford
Hello Laura
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Totally smooth trouble free efficient…
Totally smooth trouble free efficient shopping. Will use again.
July 23, 2024
Reply from hmv (UK) - Telford
Hello Stuart
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Took the hassle out of ordering myself…
Took the hassle out of ordering myself online as I am registered blind,
July 3, 2024
Reply from hmv (UK) - Telford
Hi Alexander
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Telford
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Collection
Libby was so kind and just a joy to talk too, I got my dvd’s and let’s face it you can’t beat going into hmv.
June 15, 2024
Unprompted review
Reply from hmv (UK) - Telford
Hi Nicole
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good experience all around
The experience went well from start to finish - ordering on the website was easy to do, HMV emailed promptly to let me know the item was ready to pickup, and the lady who helped me in store was very friendly and helpful.
June 14, 2024
Reply from hmv (UK) - Telford
Hi Jen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Telford
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
As an old timer
As an old timer, it has been amazing to see new generations turning to vynal again. How I have missed the searching for records in your shop or in the many independent stores that are opening up.
But HMV gas been through hard times but you too are back in shops again an old timer like me. But I also love taking advantage of your online shopping and the many specials, exclusives and deals that you have bring a new dimension for me and my vynal collection. Keep up yhe good work, stay strong and do not dissappear again. I really enjoy your 21 releases.
June 1, 2024
Reply from hmv (UK) - Telford
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and knowledgable staff
Friendly and knowledgable staff at Telford branch. Click and collect very easy and convenient from website to store.
May 11, 2024
Reply from hmv (UK) - Telford
Hi Luke
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very friendly staff
Very friendly staff, handled vinyl records with care and packaged well.
May 8, 2024
Reply from hmv (UK) - Telford
Hi Elliot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Telford
Hi Nicole
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good fast delivery
April 20, 2024
Reply from hmv (UK) - Telford
Hi Thomas
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent Service
Was fantastic! I went in asking about an artist. The assistant found out all his available CDs and I was able to.pay and told the procedure that would happen, I'd be informed of when the item was available to collect in store. This was the case and I was able to collect from another very pleasant assistant on the day! Wonderful service and lovely helpful staff, that made my experience really enjoyable. Wouldn't hesitate in using HMV Telford again!
April 21, 2024
Reply from hmv (UK) - Telford
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Telford
Hi Stephanie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
straight forward easy purchase.
March 21, 2024
Reply from hmv (UK) - Telford
Hi Eric
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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